Ulkouima-allas avoinna 9.00–19.00, aurinkotuoleja

Arvostelut: Holiday Inn Golden Gateway, an IHG Hotel

3.5 out of 5
Holiday Inn Golden Gateway, an IHG Hotel
1500 Van Ness Ave, San Francisco, CA

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 1518 kautta 2571 arvostelua" "
Arvosana 8 - Hyvä. 641 kautta 2571 arvostelua" "
Arvosana 6 - OK. 200 kautta 2571 arvostelua" "
Arvosana 4 - Huono. 106 kautta 2571 arvostelua" "
Arvosana 2 - Hirveä. 106 kautta 2571 arvostelua" "

9,0/10

Siisteys

8,8/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

8,8/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Pasi

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good hotel in San Francisco
We got corner room on 18th floor with great view towards the bay. I warmly recommend to pay some extra for that! Room was in great condition and clean. Bed was perfect with two set of pillows (soft & firm). Location was good, Nob hill cable car end station is just around the corner. However, for people in good condition it takes approx 30-40 minutes to walk to Fisherman’s Wharf. We were very happy to our two nights staying in this hotel.
Yöpyi 2 yötä kesäkuussa 2023
Customer Service vastasi 5.7.2023
Hello Pasi,Thank you for sharing your detailed experiences about your stay at the Holiday Inn San Francisco Golden Gateway. It is rewarding to hear that you enjoyed your room's prime location on the 18th floor and that the views towards the bay made your stay extra special. We strive to provide a variety of room options catered to the unique preferences of each guest. Thus, this recommendation is appreciated for others looking for the extra sparkle during their stay!We take pride in the cleanliness and conditions of our rooms, so it is wonderful to hear that you found everything in perfect order and clean. We believe that a good night's sleep is essential for the guest's overall experience and it seems like we were able to deliver that during your stay.Also, thank you for commenting on our location. As you rightly mentioned, we are strategically situated near the Nob hill cable car end station. Walks to places like Fisherman's Wharf may indeed take time depending on individual pace and physical fitness, but we believe it's a great way for guests to soak in San Francisco's vibrant atmosphere.We appreciate your warm recommendation and we look forward to welcoming you back in the not too distant future!

8/10 Hyvä

Simon

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Belle hotel et propre mais j'ai du stationner un auto pour une nuit et ceci m'a couté extrêmement cher
Yöpyi 5 yötä toukokuussa 2024

8/10 Hyvä

ITZEL DAMARIS

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
N/a
Yöpyi 3 yötä toukokuussa 2024
Customer Service vastasi 28.5.2024
Itzel, thank you for your feedback. Our team at Holiday Inn San Francisco Golden Gateway greatly values your input. We're pleased you chose our hotel for your stay and hope to welcome you back soon.

10/10 Loistava

Richardo

Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Amazing and near to Cable Car and Starbucks. Very clean and friendly staff.
Yöpyi 3 yötä toukokuussa 2024
Customer Service vastasi 28.5.2024
Richardo, thank you for your wonderful feedback! The team members at Holiday Inn San Francisco Golden Gateway are delighted you enjoyed the convenient location and cleanliness. We hope to welcome you back soon!

10/10 Loistava

Jose

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 28.5.2024
Jose, thank you for your excellent rating! The Holiday Inn San Francisco Golden Gateway team is delighted to know you had a great experience. We're looking forward to welcoming you back on your next visit!

8/10 Hyvä

Adriana

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel, a little far from tourist attractions
Yöpyi 2 yötä toukokuussa 2024
Customer Service vastasi 27.5.2024
Adriana,Thank you for your kind words about the Holiday Inn San Francisco Golden Gateway. We're glad you enjoyed your stay with us. While our location may be a bit away from certain attractions, we hope you found the nearby transportation options convenient. We appreciate your feedback and look forward to welcoming you back.

10/10 Loistava

Kimberly

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was a good location for our stay.
Yöpyi 3 yötä toukokuussa 2024
Customer Service vastasi 27.5.2024
Kimberly, thank you for choosing Holiday Inn San Francisco Golden Gateway. We're delighted to hear that our location was ideal for your stay. We look forward to welcoming you back on your next visit to the city!

8/10 Hyvä

Angela Marie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Having a closed safe place to park vehical.
Yöpyi 3 yötä toukokuussa 2024
Customer Service vastasi 27.5.2024
Angela,Thank you for sharing your feedback. The Holiday Inn San Francisco Golden Gateway is glad to hear you appreciated the secure parking. We look forward to welcoming you back for another enjoyable stay.

10/10 Loistava

Vivian

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I like it
Yöpyi 2 yötä toukokuussa 2024
Customer Service vastasi 28.5.2024
Vivian, thank you for sharing your positive feedback! The team at Holiday Inn San Francisco Golden Gateway is thrilled you had a great experience. We hope to welcome you back soon!

10/10 Loistava

Kwame

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property was value for money considering how expensive San Francisco is. I was however unhappy about the fact that property did not offer any welcome water or mini bar.
Yöpyi 3 yötä toukokuussa 2024
Customer Service vastasi 27.5.2024
Kwame, thank you for your kind words about the value provided by the Holiday Inn San Francisco Golden Gateway. We appreciate your feedback regarding the welcome amenities and will share your comments with our team for review. We're glad you enjoyed your stay and hope to welcome you back soon.

10/10 Loistava

Steven

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Stayed at the hotel for a nice little weekend getaway. Would stay here again.
Yöpyi 3 yötä toukokuussa 2024
Customer Service vastasi 27.5.2024
Steven, thank you for choosing Holiday Inn San Francisco Golden Gateway for your weekend getaway. We're thrilled to hear you enjoyed your stay. We look forward to welcoming you back again soon!

10/10 Loistava

Karla Ivette

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was good.
Yöpyi 3 yötä toukokuussa 2024
Customer Service vastasi 26.5.2024
Hello Karla,Thank you for your kind words about the Holiday Inn San Francisco Golden Gateway. We're delighted to hear everything met your expectations. We look forward to welcoming you back in the future!

10/10 Loistava

zhaofu

Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good
Yöpyi 5 yötä toukokuussa 2024
Customer Service vastasi 26.5.2024
Zhaofu, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Holiday Inn San Francisco Golden Gateway!

8/10 Hyvä

Joseph

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Fine
Yöpyi 2 yötä toukokuussa 2024
Customer Service vastasi 26.5.2024
Joseph, thank you for sharing your feedback about your stay at the Holiday Inn San Francisco Golden Gateway. We're glad to hear you had a satisfactory experience and hope to have the pleasure of welcoming you back in the future.

8/10 Hyvä

Rudolf

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Gut
Yöpyi 3 yötä toukokuussa 2024
Customer Service vastasi 26.5.2024
Rudolf, thank you for your feedback. The team at the Holiday Inn San Francisco Golden Gateway appreciates your review. We're glad to hear you had a positive experience and look forward to welcoming you back soon!

10/10 Loistava

Sepedra

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 26.5.2024
Thank you for sharing your perfect rating with us, Sepedra!It's wonderful to see how much you appreciated your time at Holiday Inn San Francisco Golden Gateway! We want everyone to feel right at home at Holiday Inn San Francisco Golden Gateway. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 Loistava

Mialana

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good area
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 25.5.2024
Mialana, thank you for your kind words. The team at Holiday Inn San Francisco Golden Gateway is delighted that you enjoyed the area. We're looking forward to welcoming you back soon!

10/10 Loistava

Luz

Hyvää: Siisteys
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 25.5.2024
Thanks for the fantastic rating, Luz!It's outstanding we could exceed your expectations during your stay at Holiday Inn San Francisco Golden Gateway. We're all looking forward to your next stay with us.

10/10 Loistava

Vamshi Vardhan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Family friendly and easy to park controlled by AI.
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 24.5.2024
Vamshi, thank you for your positive feedback about the Holiday Inn San Francisco Golden Gateway. It's great to hear you found our hotel family friendly and appreciated the easy parking. We're delighted you had a pleasant stay and hope to welcome you back again soon.

10/10 Loistava

Breanna

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean rooms, stunning views and friendly staff
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 24.5.2024
Breanna, thank you for the glowing review! The team at Holiday Inn San Francisco Golden Gateway is delighted you enjoyed the clean rooms, stunning views, and friendly service. We're looking forward to welcoming you back!

10/10 Loistava

Tareasa

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
Customer Service vastasi 25.5.2024
Thanks for sharing this perfect rating, Tareasa!We're thrilled to hear you enjoyed your stay at Holiday Inn San Francisco Golden Gateway! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 Loistava

Helena

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean hotel, bed is comfortable. Staff is helpful & friendly. The only what missing is microwave, rather than that it is a nice place to stay, neat the city transportation and restaurants and local grocery shop.
Yöpyi 7 yötä toukokuussa 2024
Customer Service vastasi 23.5.2024
Helena, thank you for sharing your experience at the Holiday Inn San Francisco Golden Gateway! We're delighted you found the hotel clean and comfortable, and that our team members were helpful and friendly. Your feedback regarding the microwave is appreciated, and we're glad the location suited your needs with city transportation and nearby amenities. We're looking forward to your next visit!

8/10 Hyvä

Francesco, Beaconsfield

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Property was clean and modern. Conveniently located. Many restaurants and bars.
Yöpyi 2 yötä toukokuussa 2024
Customer Service vastasi 23.5.2024
Francesco, thank you for your feedback! The Holiday Inn San Francisco Golden Gateway team is delighted to hear you found the property clean, modern, and conveniently located. We are glad you enjoyed the nearby dining and entertainment options. We look forward to your next stay!

8/10 Hyvä

Richard, Carmichael

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice room
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 23.5.2024
Richard, thank you for your review. We're delighted you enjoyed your room at Holiday Inn San Francisco Golden Gateway. We look forward to welcoming you back for another pleasant stay!

10/10 Loistava

Teresa

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The rooms were small but contained everything we needed. Beautiful city views. Helpful staff. Right around corner from cable car. Easy in and out parking for day trips.
Yöpyi 2 yötä toukokuussa 2024
Customer Service vastasi 22.5.2024
Teresa,The team members at Holiday Inn San Francisco Golden Gateway are delighted to hear you enjoyed the beautiful city views and convenient location. It is wonderful that you found everything you needed in your room and that our helpful colleagues enhanced your stay. We're looking forward to welcoming you back for another great experience!

10/10 Loistava

Jayden

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great Location, about 45 minute walk to fisherman wharf. Although we often just used the electric bike rentals found everywhere. Lots of great local restaurants around. We really enjoyed el super burrito down the street. The pool was on the east side of the building meaning it was a bit cold to swim in the evening as it was mid may and there wasn’t direct sunlight after 12ish. I recommend going in the morning if you go that time of the year. The staff was nice and the room was great: modern, great views and the bed was bigger than a double (the room description said double). Honestly have no complaints. We would definitely stay there again.
Yöpyi 3 yötä toukokuussa 2024
Customer Service vastasi 22.5.2024
Jayden, thank you for sharing your experience at the Holiday Inn San Francisco Golden Gateway! It sounds like you made the most of the fantastic location and enjoyed exploring the area with electric bike rentals. We’re delighted to hear you appreciated the nearby dining options, specifically El Super Burrito. Thank you for the pool tip; it’s great advice for future guests. Our team members will be pleased to know you found them nice and the room exceeding your expectations. We look forward to welcoming you back for another memorable stay!

8/10 Hyvä

Robin Daniel

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Had a good time. The hotel ist located next to a cable car line.
Yöpyi 3 yötä toukokuussa 2024
Customer Service vastasi 22.5.2024
Robin,Thank you for sharing your experience. We're delighted you had a good time and appreciated our convenient location near the cable car line. The team at Holiday Inn San Francisco Golden Gateway looks forward to welcoming you back on your next visit!

10/10 Loistava

Dana Leanne

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Everything was good and everything went smoothly. only thing wish they accept cash as from Canada so putting in on credit for small charges were annoying.
Yöpyi 3 yötä toukokuussa 2024
Customer Service vastasi 21.5.2024
Dana,Thank you for sharing your experience. We're delighted to hear that everything went smoothly during your stay at Holiday Inn San Francisco Golden Gateway. We appreciate your feedback regarding payment options and will take it into consideration. We hope to welcome you back soon!

10/10 Loistava

Q

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
員工服務很好,都很有耐心! 房間寬敞舒適😍
Yöpyi 3 yötä toukokuussa 2024
Customer Service vastasi 21.5.2024
感謝您的客氣話!舊金山金門假日酒店的團隊很高興聽到您對他們的服務的讚賞,並發現您的房間寬敞舒適。我們希望盡快歡迎您回來!

10/10 Loistava

Farida, Snoqualmie

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were super helpful and the rooms were very clean.
Yöpyi 3 yötä huhtikuussa 2024
Customer Service vastasi 21.5.2024
Farida, thank you for your kind words! The team members at Holiday Inn San Francisco Golden Gateway are delighted you found them helpful and the rooms very clean. We're looking forward to welcoming you back!

8/10 Hyvä

Kreesha Coleen

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Really good location
Yöpyi 4 yötä toukokuussa 2024
Customer Service vastasi 20.5.2024
Kreesha, thank you for highlighting the convenient location of the Holiday Inn San Francisco Golden Gateway! We're glad it added to your positive experience. Looking forward to welcoming you back!

10/10 Loistava

Jana

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 21.5.2024
Jana, thank you for your positive feedback! The team at Holiday Inn San Francisco Golden Gateway is thrilled to know you had a great experience. We're looking forward to welcoming you back soon!

10/10 Loistava

Janina

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent
Yöpyi 2 yötä toukokuussa 2024
Customer Service vastasi 19.5.2024
Thank you for the excellent rating, Janina!Our goal is to go above and beyond to ensure our guests have a memorable experience at Holiday Inn San Francisco Golden Gateway! We look forward to hosting you again soon.

8/10 Hyvä

Yasmin

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Cleaning staff were amazing and so sweet, good location- close to Polk st and very walkable to other locations like Japan town and filmore. Would come back.
Yöpyi 4 yötä toukokuussa 2024
Customer Service vastasi 19.5.2024
Yasmin, thank you for your kind words about Holiday Inn San Francisco Golden Gateway. It’s wonderful to hear our team members left such a great impression. We're glad you enjoyed our convenient location. We look forward to welcoming you back!

8/10 Hyvä

Wendy, Merced

Matkusti pienten lasten kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Nice clean hotel. Absolutely love the heated pool. Once you check in at the front desk dont expect any service from them after. I waited at the counter for over 15 for someone to assist me and when I called over the phone from my room they never answered.
Yöpyi 2 yötä toukokuussa 2024
Customer Service vastasi 19.5.2024
Wendy, thank you for your review of the Holiday Inn San Francisco Golden Gateway. We're thrilled to hear you enjoyed the clean accommodations and loved our heated pool. Your feedback regarding assistance after check-in is appreciated, and we will ensure to address this with our team. We're looking forward to welcoming you back in the future.

10/10 Loistava

Albert

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä toukokuussa 2024
Customer Service vastasi 18.5.2024
Thanks for the amazing rating, Albert!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Holiday Inn San Francisco Golden Gateway!

10/10 Loistava

Melanie

Chambre, lit, vue, propreté, moderne, lobby, accueil, service aux chambre. Excellent 10/10.
Yöpyi 3 yötä toukokuussa 2024

10/10 Loistava

Sam

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A
Yöpyi 3 yötä toukokuussa 2024
Customer Service vastasi 17.5.2024
Sam, thank you for your positive feedback! The team at Holiday Inn San Francisco Golden Gateway is thrilled to hear you enjoyed your stay. We look forward to welcoming you back in the future.

8/10 Hyvä

Lisa Rose

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
We had a good stay here .. you have to request room cleaning which is inconvenient.. like who doesn’t need fresh towels every day ? But other than that we were happy with our stay.
Yöpyi 4 yötä toukokuussa 2024
Customer Service vastasi 17.5.2024
Lisa,Thank you for sharing your feedback. Holiday Inn San Francisco Golden Gateway is pleased to hear you had an overall good stay. We appreciate your input regarding the room cleaning process and will take it into consideration. We’re glad the rest of your stay met your expectations and look forward to welcoming you back.

8/10 Hyvä

Dan

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The drain plug was not working in shower. The rest was ok. Price is high for what it is. Staff was helpful.
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 16.5.2024
Dan, thank you for your feedback. It's great to hear that our team members were able to assist you during your stay. We appreciate your comments and will ensure that the maintenance issue you mentioned is looked into. We hope to have the opportunity to welcome you back to Holiday Inn San Francisco Golden Gateway in the future.

10/10 Loistava

Susan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Central to many sightseeing opportunities. As we were in town for a wedding, we really appreciated the multiple sitting areas in various locations; we gathered in a few of them with family and after arriving, visited the dining room for appetizers and drinks. I also took advantage of the business center where I revised and printed my speech for the wedding.
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 17.5.2024
Susan, thank you for your kind words! Holiday Inn San Francisco Golden Gateway is thrilled to hear that you enjoyed the convenient location and the various sitting areas for your family gatherings. It's wonderful that our dining room and business center were helpful to you during your stay. We're looking forward to welcoming you back soon!

6/10 OK

Christopher

Matkusti perheen kanssa, Liikematkailija
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Expect an extra fee for parking that is half the price of the hotel. Staff was friendly and professional. Breakfast $30.00 was not worth it. Total extra fees out the door was over $100.00. Will not it be staying again.
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 16.5.2024
Christopher,Thank you for sharing your thoughts. We're pleased to hear that our team members were friendly and professional. Your feedback regarding the parking and breakfast costs is valuable and will be reviewed to better serve our guests.

10/10 Loistava

Joseph

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great staff
Yöpyi 2 yötä toukokuussa 2024
Customer Service vastasi 16.5.2024
Joseph, thank you for your kind words! The team members at Holiday Inn San Francisco Golden Gateway always strive to provide exceptional service. We're thrilled to hear you had a great experience. We look forward to welcoming you back soon!

10/10 Loistava

Florence

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great deal in safe area near Japantown! Every staff member was helpful.
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 17.5.2024
Florence, the team at the Holiday Inn San Francisco Golden Gateway is delighted to hear you enjoyed your stay and appreciated our location and service. We look forward to welcoming you back soon!

8/10 Hyvä

BIBHUTI

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Great property, loved it. Front desk staff ( Asian lady ) when we checked needs to change her attitude. She doesn’t necessarily belong to hospitality industry. General Manager should take note. This industry is all about people and if you’re not accommodating at the front desk, there is an issue with guest service.
Yöpyi 3 yötä toukokuussa 2024
Customer Service vastasi 14.5.2024
Bibhuti, it's wonderful to hear that you valued Holiday Inn San Francisco Golden Gateway's property. However, we apologize if you felt any discomfort at our front desk. Please rest assured that we always strive to embody the essence of the hospitality industry and guest service. Your highlighted concern with our team member's demeanor has been noted, and required measures will be taken for enhancement. We appreciate your feedback, as it aids us in continuously improving our guest experience.

8/10 Hyvä

Masa

Very good
Yöpyi 2 yötä toukokuussa 2024
Customer Service vastasi 14.5.2024
Masa, it's wonderful to hear that you had a good experience staying at the Holiday Inn San Francisco Golden Gateway. We always strive to provide our guests with the best possible service and amenities. Looking forward to seeing you again soon!

10/10 Loistava

Luzvinda, Biola

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Everything so far is great!
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 14.5.2024
Luzvinda, we're elated to hear your positive comments about your stay at Holiday Inn San Francisco Golden Gateway. We strive to make every experience memorable and we're thrilled we were successful in your case. Thank you for choosing us, and we hope to have the opportunity to welcome you back in the future.

10/10 Loistava

Alexa

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Everyone was helpful at reception, felt safe staying here. will definitely come back again
Yöpyi 3 yötä toukokuussa 2024
Customer Service vastasi 14.5.2024
Alexa, we're thrilled to hear that you had an excellent stay at the Holiday Inn San Francisco Golden Gateway! It's wonderful our team was so accommodating, and that you felt safe during your visit. We can't wait for your return!

10/10 Loistava

Jeff

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall, my stay was superb. Room and bed were comfortable and I was pleased with how quiet this room was compared to my last stay. A little bit frustrated because I had missed my first night of my stay due to being hospitalized. Front desk attendant was not exactly friendly when checking in. Also had to go back to the desk 3 times because my keys would not trigger the lock pad. The houseman was very helpful in getting me into the room. Homeless situation outside the property is getting worse but that is not the fault of the hotel.
Yöpyi 2 yötä huhtikuussa 2024
Customer Service vastasi 14.5.2024
Jeff, it's great to hear your room at the Holiday Inn San Francisco Golden Gateway offered comfort and tranquility. We're sorry to hear about the difficulties faced during check-in and with the keycard. We appreciate your understanding during these moments and your commendation of our team member's assistance. Unfortunately, external factors remain beyond our control, but we're focused on ensuring our guest's safety within our precincts. We hope to provide you an even smoother experience in your future visits.

10/10 Loistava

Gavin

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The man that checked us in was great. Parking is really expensive like anywhere in San Francisco. Decent hotel
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 14.5.2024
Gavin, thank you for choosing to stay with us at Holiday Inn San Francisco Golden Gateway and for sharing your experience. It's fantastic to know that our team member at check-in made a profound impact on you. We understand your sentiments about the parking rates which, regrettably, are typical in San Francisco. Nonetheless, we're delighted that you found our hotel to your satisfaction. We look forward to your next visit.