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Arvostelut: Hotel Spero at Union Square

4 out of 5
Hotel Spero at Union Square
405 Taylor St, San Francisco, CA

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 653 kautta 1002 arvostelua" "
Arvosana 8 - Hyvä. 233 kautta 1002 arvostelua" "
Arvosana 6 - OK. 62 kautta 1002 arvostelua" "
Arvosana 4 - Huono. 25 kautta 1002 arvostelua" "
Arvosana 2 - Hirveä. 29 kautta 1002 arvostelua" "

9,4/10

Siisteys

9,4/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

9,0/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Bruce

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
It was near Union Square, great loction
Yöpyi 2 yötä toukokuussa 2024
Customer Service vastasi 15.5.2024
Bruce, thank you for sharing your experience at Hotel Spero. We're thrilled to know that you appreciated our prime location near Union Square. We look forward to welcoming you back the next time your travels bring you to the area.

10/10 Loistava

PHIL

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Couldn't have asked for more. Near my girl's place, where I actually stayed the night. Wink-wink
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 14.5.2024
Phil, we are delighted to hear that Hotel Spero met and exceeded your expectations! Being conveniently located near your desired destinations is always a bonus. We hope to be your choice again when your travels bring you back to the area. Safe travels!

10/10 Loistava

Douglas

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Habían cosas en el closet
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 13.5.2024
Douglas, estamos encantados de que haya disfrutado de su estancia en el Hotel Spero. Su comentario sobre artículos que se dejan en el armario se toma seriamente en consideración. Los miembros de nuestro equipo están comprometidos a brindar un espacio personal tranquilo. Servirle nuevamente sería un gran placer.

10/10 Loistava

JIN

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
tidy and safe
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 11.5.2024
JIN, it's pleasing to hear that you recognized Hotel Spero's commitment to maintaining a clean and secure environment. Thank you for sharing your thoughts, and we hope to welcome you back soon!

4/10 Huono

Christin

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Bed was very uncomfortable; very worn in. We stayed in a suite and it didn’t not resemble the pictures. Missing all of the colorful accent pillows and decor. Walls were thin s d could hear walking above us and banking next to us. Bathroom had no real counter space and towel hook was broken.
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 7.5.2024
Christin, we regret to hear of your less than satisfactory experience. It's disappointing that the suite didn't meet your expectations and we apologize for any disturbances you experienced. Our intention is always to present our rooms accurately and ensure comfortable furnishings. We also understand the importance of adequate counter space in the bathroom and will certainly look into your comments. Thank you for sharing your feedback as it aids in our continuous improvement.

10/10 Loistava

Will

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Such a clean and pleasant stay!
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 7.5.2024
Will, thank you for sharing your positive comments! We're delighted to know that your stay at Hotel Spero met your expectations with our pristine premises and enjoyable atmosphere. We hope to welcome you back soon for another fantastic experience!

8/10 Hyvä

Yu-er

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Room is clean and cute. Staffs are friendly and helpful. Convenient location but it’s very close to the sketchy part of the city. Definitely not recommend for solo woman travelers who don’t know the area. Not a place you can walk around and enjoy the city comfortably. I travel with my mom and sister, have to Uber everywhere from and to the hotel.
Yöpyi 3 yötä toukokuussa 2024
Customer Service vastasi 7.5.2024
Yu-er, thank you for taking the time to share your experience at Hotel Spero. We're glad you found our rooms to be well-maintained and the team members helpful. We acknowledge your concern about the neighborhood. While our location allows for easy access to various city attractions, we understand and respect the need for everyone to feel comfortable while exploring. We encourage our guests to use transport services for convenience especially when new to the area or unfamiliar with city navigation. We hope that your overall stay was enjoyable and look forward to welcoming you and your family back soon.

10/10 Loistava

David

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Always love saying here
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 7.5.2024
David, thank you so much for your loyalty to Hotel Spero. We're thrilled to hear that you always enjoy your stay. Looking forward to welcoming you back.

10/10 Loistava

Stacey

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Knowing rooms in SF are small and since we were staying for several days we booked a suite at the Spero. It’s always nice having a space separate from where you sleep. It was perfect! And you can’t beat the price! As others have said, just make sure you walk towards Union Square and not towards the Tenderloin …we felt perfectly safe, even late at night.
Yöpyi 3 yötä toukokuussa 2024
Customer Service vastasi 7.5.2024
Stacey, we are thrilled to hear you enjoyed your stay at the Hotel Spero. Our suites are indeed designed with comfort and space in mind to enhance your San Francisco experience. We're pleased our pricing also met your expectations. It's wonderful to know you felt perfectly safe, even during late-night strolls. We look forward to welcoming you back for another memorable stay.

10/10 Loistava

Felisha, Los Angeles

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Honestly there was slight mishaps at the start of the stay but the staff handled it very well along with the manager when he was made aware during the day since the issue happened at night time. Really nice hotel. Honestly the only downside is their parking. There is a parking structure next door that's pretty costly but has in & out privileges so makes it a little better.
Yöpyi 3 yötä toukokuussa 2024
Customer Service vastasi 6.5.2024
Felisha, it's fantastic that you appreciate the way our team members, including the manager of Hotel Spero, resolved your initial concerns and contributed positively to your stay. We're pleased that you found our hotel appealing. Regarding parking, we continue to explore options to enhance convenience while taking into account the prime location. Looking forward to hosting you again for another enjoyable stay.

8/10 Hyvä

Yandira, White Plains

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä huhtikuussa 2024
Customer Service vastasi 7.5.2024
Yandira, thank you for choosing Hotel Spero and rating your stay. We're thrilled to know that you had a good experience. We're looking forward to hosting you again in the future.

10/10 Loistava

Lyudmila

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great price, great place with awesome location. Room was clean, it was very quite stay. Close to shopping amd food option. Parking is available next door, paid $100 for 48 hours. Some homeless people noted through out the shopping area and hotel, but thats states problem not hotels. Over all it was a great stay.
Yöpyi 2 yötä huhtikuussa 2024
Customer Service vastasi 30.4.2024
Lyudmila, your kind words about Hotel Spero are appreciated. We're glad to know you found our location, cleanliness, and pricing to your satisfaction. Our proximity to shopping and dining options is a bonus we're glad you enjoyed. We're sorry about your experience in the neighborhood, but we're glad it didn't take away from your stay at our property. Overall, we're thrilled you had a great stay. Looking forward to offering you another wonderful experience on your next visit.

10/10 Loistava

Rosie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 1.5.2024
Rosie, thank you for choosing Hotel Spero and taking time to rate us on Expedia. We're thrilled that you had a positive experience. We hope to have the pleasure of welcoming you back on your next visit.

8/10 Hyvä

Johnny

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel and room itself was beautiful. My City view overlooked dirty streets and homeless.
Customer Service vastasi 28.4.2024
Johnny, it's great to read that you found the aesthetics of Hotel Spero appealing. We regret if the city view from your room wasn't up to your expectations, and regret any concerns you may have had about the outside environment. Your comments are valued and we hope to have the chance to serve you again soon.

10/10 Loistava

Szandra, Old Greenwich

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful & comfortable room with a small dining table (which also makes a great work desk), a fridge, and ample light. The staff is amazing and the gym has a peloton bike, many other cardio machines and hand weights.
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 27.4.2024
Szandra, we're thrilled to hear the layout of your room at Hotel Spero truly suited your needs, enhancing both comfort and productivity. It's encouraging to learn that our team members and fitness amenities, including our Peloton bike, contributed to a memorable stay. We look forward to welcoming you back for another wonderful experience.

10/10 Loistava

Vincent

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property was excellent. I just didn't feel safe at night in the area.
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 27.4.2024
Vincent, it's wonderful to hear that you appreciated the excellence of Hotel Spero. Your feedback regarding the surrounding area at night is taken into serious consideration, as the comfort and safety of our guests are paramount. Thank you for sharing your experience, and we hope to welcome you back under even more satisfying circumstances.

10/10 Loistava

Jason

Yöpyi 2 yötä huhtikuussa 2024

10/10 Loistava

Patti

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä huhtikuussa 2024

10/10 Loistava

savannah

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Customer Service vastasi 26.4.2024
Savannah, it's wonderful to see your perfect score after staying at Hotel Spero. Our team appreciates the support and we look forward to welcoming you back for another exceptional stay. Your satisfaction means the world to us!

10/10 Loistava

Igal

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We loved the hotel - it looks great, it is very clean, the staff is fantastic. The room is cozy and pleasure to stay in; the bed is very comfortable; everything is very clean. Enough storage; there is a safe and a fridge; the view from our 17 floor room was amazing
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 24.4.2024
Igal, thank you for taking the time to share your wonderful experience at Hotel Spero. We are thrilled that you appreciated many aspects, such as the cleanliness, the cozy room, and the comfortable bed. Our team members are delighted by your kind words regarding their service. We're pleased you enjoyed the stunning view from your 17th-floor room, and also that the amenities like the safe and fridge added to your satisfaction. We look forward to welcoming you back for another fantastic stay.

10/10 Loistava

Jennifer

Matkusti ryhmän kanssa, Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
What a charming hotel. Clean, comfortable beds and charming decor! Classic hotel! Will definitely stay there again.
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 20.4.2024
Jennifer, thanks for the glowing praise for Hotel Spero. We're delighted to hear you found our accommodations well-maintained and that our unique character enhanced your stay. Knowing you're eager to return is the best compliment we can receive. See you next time!

10/10 Loistava

Alice

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We are here for one night, great costumer service. Very close to Union Square. Very nice lobby area.
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 20.4.2024
Alice, it's wonderful to hear you enjoyed your stay at Hotel Spero. Our colleagues pride themselves on providing excellent service and indeed our location provides convenient access to Union Square. We're also delighted you appreciated the ambiance of our lobby area. We look forward to welcoming you back in the near future.

4/10 Huono

Sydney

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
The room smelled bed and the hotel was in a rough area. It was advertised as being a 10 minute bus ride from Venice, but it was closer to an hour on the train. Location and cleanliness were not as stated online.
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 16.4.2024
Sydney, we sincerely regret to hear that your experience was not as expected. Our hotel aims to provide the highest standard of cleanliness and convenience to our guests, and we assure you that your feedback regarding the conditions of your room and the location will be taken into consideration. Nevertheless, we appreciate your input as it allows us to make improvements where necessary. We hope for an opportunity to deliver a better experience to you in the future.

10/10 Loistava

Theresa

Matkusti ryhmän kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice staff
Yöpyi 5 yötä huhtikuussa 2024
Customer Service vastasi 17.4.2024
Theresa, we appreciate your succinct review of Hotel Spero. Our team members strive to provide a pleasant experience and your kind word validates their efforts. We'd love to welcome you back anytime.

10/10 Loistava

MASAKI

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 16.4.2024
Masaki, thank you for your top rating of Hotel Spero. We're thrilled you had a positive experience with us and hope to greet you again soon!

6/10 OK

golnaz

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was located in a very unsafe location. The room and bathroom were super small almost not to standard. I don’t understand why I was charged for resort fee the place is so small nothing like a resort and I booked the place since it was cheaper than other options but it is actually is not since they charge an additional resort fee at the place. The staff were very nice and friendly though.
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 14.4.2024
Golnaz, we regret learning about your concerns related to our location and the size of the accommodation. We assure you that safety is our foremost concern. Regarding the room size, we strive to provide accurate details on our booking platforms. It's unfortunate that the resort fees added unexpected costs to your stay. This charge is in line with many city hotels. However, your kind words about our team members' friendliness are much appreciated. We hope you'll revisit this experience and consider staying with us again.

10/10 Loistava

Tierra

Yöpyi 2 yötä huhtikuussa 2024
Customer Service vastasi 3.5.2024
Tierra, it's wonderful to see your top rating for Hotel Spero. We are elated that you enjoyed your stay and we hope to see you again in the near future. Thank you for choosing us!

10/10 Loistava

MASAKI

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 14.4.2024
Thank you for the great rating, Masaki!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hotel Spero! We hope you plan on staying with us again soon!We're looking forward to your next visit!

6/10 OK

John

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
Everything was average. Best parts of the hotel were the bed and the views. Unfortunately the hotel is situated in an extremely dirty and unsafe neighborhood. Many better options in SF. Wish I could be nicer.
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 13.4.2024
John, it's appreciated that you acknowledge the comfort of the beds and the impressive views at our location. It's regrettable that the perception of the surrounding environment was not as pleasant. Please know the safety of our guests is a top priority, and the location provides unique access to many of San Francisco's amenities. We hope for another opportunity to provide a more satisfying experience.

10/10 Loistava

Ma

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great place to stay for the night. SF has some overall safety issues so not a hotel specific problem. And once inside, its like being transported in time.
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 12.4.2024
Ma, thank you for kind words about your stay at Hotel Spero. We're pleased to hear that you appreciated our unique, vintage ambiance. Your sentiment about San Francisco's safety situation is shared by many, but we're glad to know that our hotel provided you a serene escape. We hope to welcome you back soon.

10/10 Loistava

Emily

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful property and had parking right next door!
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 11.4.2024
Emily, it's fantastic to learn that you admired the aesthetic appeal of Hotel Spero and found our adjacent parking convenient. We strive to offer unbeatable accommodations for our guests and we're thrilled that your experience reflected this. We look forward to welcoming you back in the future.

10/10 Loistava

Tom

Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 1.5.2024
Tom, it's superb to know that your stay at Hotel Spero was enjoyable. We truly strive to offer exceptional experiences for our guests. Your positive rating means a lot to us. We eagerly await your next visit.

10/10 Loistava

Shawn

Yöpyi 3 yötä huhtikuussa 2024
Customer Service vastasi 1.5.2024
Shawn, it's truly rewarding to see your perfect rating for Hotel Spero! We are thrilled that your experience with us was such a positive one. We appreciate your support and look forward to welcoming you back in the future.

6/10 OK

Niki

Yöpyi 2 yötä maaliskuussa 2024
Customer Service vastasi 24.4.2024
Niki, your feedback is acknowledged and valued. Your satisfaction is our top priority and it seems we fell short in meeting your expectations. Please allow us to reassess and enhance our services to ensure more enjoyable stays for our future guests. We genuinely hope for the opportunity to redeem ourselves and offer you the high standard experiences we're committed to.

10/10 Loistava

estuardo

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great service, and clean are!!
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 3.4.2024
Estuardo, thank you for recognizing the wonderful service and cleanliness at Hotel Spero. Our team members strive to provide an exceptional stay for all our guests. We're thrilled you experienced this first-hand. Looking forward to your next visit!

10/10 Loistava

Marshall

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Staff was incredible! We’re from New York, so the neighborhood is just fine. I’m not entirely sure what people are afraid of. There’s a huge Marriott kitty corner… it’s actually a great location! Staff were awesome, and the place is gorgeous. Beds are a little stiff, but all in all really nice!
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 2.4.2024
Marshall, it's wonderful to hear that you appreciated the unique charm of Hotel Spero and our fantastic team members. Your feedback on the location is much appreciated, showing that different guests have different perspectives. We've made a note regarding your comment about the bed comfort. We look forward to your next visit all the way from New York!

10/10 Loistava

Donald B

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Beautiful and clean boutique hotel.
Yöpyi 2 yötä maaliskuussa 2024
Customer Service vastasi 31.3.2024
Donald, we're thrilled to hear you enjoyed your stay at Hotel Spero. We're glad our cleanliness and boutique aesthetics met your expectations. We sincerely appreciate your feedback and hope to welcome you back for another wonderful experience.

6/10 OK

Stephanie, Oklahoma City

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The area around the hotel can get a little rough in the evening/night. Parking is a huge concern as all of the public lots fill quickly. Overall the hotel itself was good but the other issues make it a deal breaker.
Yöpyi 2 yötä maaliskuussa 2024
Customer Service vastasi 30.3.2024
Stephanie, we appreciate your review based on your most recent stay. We understand that finding parking in a bustling city can sometimes be a challenge. While our location brings an exciting urban atmosphere, we're aware that this can also come with its own set of considerations. We're glad you found our hotel itself to be of satisfaction and we’re continually striving to make improvements that will enhance our guests' experience. We hope for a chance to provide you with a smoother visit in the future.

10/10 Loistava

James

Hyvää: Siisteys ja henkilökunta ja palvelu
The hotel is very nice, I was upgraded to a suite. The property is a bit worn, but for the price a great deal. Close to good food and where I needed to be. San Francisco looks better than it has for years
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 28.3.2024
James, it's wonderful to learn that Hotel Spero met your expectations and provided value for your stay. We're glad the suite upgrade amplified your visit experience and our convenient location added to your satisfaction. Your feedback regarding our property's charm is duly noted, and we truly appreciate your supportive words for San Francisco. Thank you and we hope to welcome you back soon.

10/10 Loistava

Tamerlan, Laguna Niguel

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good
Yöpyi 2 yötä maaliskuussa 2024
Customer Service vastasi 28.3.2024
Tamerlan, thanks for sharing your feedback. We're glad to hear that you had a positive experience at Hotel Spero. Our team anticipates your return for another stellar stay in the future.

10/10 Loistava

Yasmin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I will come back
Yöpyi 2 yötä maaliskuussa 2024
Customer Service vastasi 27.3.2024
Yasmin, it's a pleasure to hear that you enjoyed your stay at Hotel Spero. Your willingness to return is the highest compliment we could receive. Our team eagerly awaits your future visits. Safe travels until then.

10/10 Loistava

Isabel

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The interior design was super nice but modern at the same time. Everything was clean and smelled amazing! When we do eventually come back to sf I’ll book this place again.
Yöpyi 2 yötä maaliskuussa 2024
Customer Service vastasi 19.3.2024
Isabel, we're thrilled that you appreciated Hotel Spero's fresh yet contemporary design. We're also glad to know that you enjoyed the cleanliness of our premises and lovely fragrances. We eagerly await your return and look forward to providing another memorable visit next time you're in San Francisco.

10/10 Loistava

javier

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
.
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 16.3.2024
Javier, thank you for taking the time to leave a review. We're delighted you enjoyed your stay at Hotel Spero. We always strive to provide a pleasant experience, and your feedback shows we are succeeding. We hope you will return for another enjoyable stay!

10/10 Loistava

Javette

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful decor and convenient location
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 14.3.2024
Javette, thank you for your wonderful comments! We're thrilled to know you found Hotel Spero's design appealing and location beneficial. We look forward to hosting your future stay with us.

10/10 Loistava

Christina

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 2.4.2024
Christina, we're thrilled to hear that you had a wonderful experience at Hotel Spero. We hope you enjoyed your stay and will consider us as your primary choice in the future. We look forward to welcoming you back.

10/10 Loistava

Nakasha

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Exceptional customer service!
Yöpyi 3 yötä maaliskuussa 2024
Customer Service vastasi 12.3.2024
Nakasha, it's wonderful to hear about your positive experience at Hotel Spero. We take great pride in our exceptional customer service and are delighted it made your stay memorable. We look forward to welcoming you back on your next trip.

10/10 Loistava

Lori

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä maaliskuussa 2024
Customer Service vastasi 30.3.2024
Lori, thank you for your stellar rating of Hotel Spero. It's wonderful to know your stay was an enjoyable experience. We look forward to your next visit.

8/10 Hyvä

masami

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
ユニオンスクエアにも近く静かな場所で満足です。ホテルの部屋やロビーも清潔で快適でした。
Yöpyi 2 yötä maaliskuussa 2024
Customer Service vastasi 6.3.2024
Masami, we're thrilled to hear that you appreciated Hotel Spero's proximity to Union Square and the tranquility of our location. We're also glad to know you found our rooms and lobby to be clean and comfortable, which are aspects we always strive to maintain. We hope to welcome you again in the future.

10/10 Loistava

Erika

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Booked hotel since it was close to the Chase Center. It was about a 1.2 mile walk. Hotel served the purpose. Friendly staff, comfortable bed, good location.
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 5.3.2024
Erika, it's wonderful to hear Hotel Spero was able to meet your needs with its convenient location and comfortable accommodations. We're pleased our team members made you feel welcome. Looking forward to welcoming you back in the future.

4/10 Huono

Alex

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 2 yötä helmikuussa 2024
Customer Service vastasi 5.3.2024
We appreciate you sharing your concerns with us, Alex.We regret to hear that you were dissatisfied with your recent visit. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.