Luokitus perustuu 1 597 tarkistettuun arvosteluun
4,6 Huoneen siisteys
4,5 Palvelu ja henkilökunta
4,5 Huoneen mukavuus
4,5 Hotellin kunto
Expedian tarkistetut arvostelut
Vahvistettu matkustaja
Jäi hampaankoloon
Lisätty 25.6.2019 Hotelsn sivustollaPutkisto oli meluisa yläkerrassa vedetyn WC:n jälkeen, hotelli betoniaseman vieressä.
Vahvistettu matkustaja
Good
Lisätty 12.5.2019 Hotelsn sivustollaGood hotel. Excelent breakfest .
Vahvistettu matkustaja
Lisätty 26.3.2018 Hotelsn sivustolla
Vahvistettu matkustaja
Lisätty 11.3.2018 Hotelsn sivustolla
Simo lähtöpaikka: Helsinki
OK for a transit stopover.
Lisätty 6.10.2015 Hotelsn sivustollaQuite ok but a bit far from centre of town. Maintenance needed. Pool area rather boring.
Pasi lähtöpaikka: Rauma
Good clean hotel
Lisätty 5.1.2015 Hotelsn sivustollaVery nice hotel. Rooms were clean and in good condition. Position little far from center but busses go near (1,40e). From center taxi took 12e. Breakfast has not large selection but quality is very good.
Just lähtöpaikka: Finland
Kaksi yötä hotellipuutarhassa
Lisätty 21.7.2014 Hotelsn sivustollaHotelli siisti ja huoneet mukavat. Ruoka ammattitaidottomasti valmistettu ja tarjoilijoiden kielitaito huono. Allas jäi iltapäivällä hotellin varjoon. Hotelli kaukana keslustasta, mutta ilmainen parkkihallipysäköinti.
Kommentin lähettäjä: Hotellin johto
26.7.2014, Alejandro Casamor, Hotellin johto
Dear guest,
Thank you for taking the time to share your feedback with us. Even if it is not the kind of review we are looking forward to receive, it helps us to improve our service and enables us to offer our guests a memorable experience.
Please, be sure your comments will be taken seriously in order to avoid these occurrences in the future.
We hope that we will have the chance to welcome you back to the hotel and to offer you the high quality service that you did expect and in fact deserve.
Yours sincerely,
Alejandro Casamor
General Manager
Jenzculi lähtöpaikka: Benalmadena
Lisätty 17.7.2014 Hotelsn sivustolla
Hotel was good and room were comfortable and clean. Breakfast was awsome. Staff was very nice and helpful, speak English. Only minus for location, not so beautiful environment. Parking is free and safely.
Kommentin lähettäjä: Hotellin johto
31.7.2014, Alejandro Casamor, Hotellin johto
Dear guest,
Thank you very much for taking the time to share your valuable feedback with us. We are truly happy to know you had an overall great experience to the Hilton Diagonal Mar Barcelona.
It is true that we are not in the city centre, but it can be easily reached by bus, you will find a bus stop in front of the hotel. Otherwise, we do offer a shuttle service for 7€ per room.
It would be a pleasure to have you back in the hotel sometime in the future.
Best regards,
Alejandro Casamor
General Manager
waef
Trouble checking in
Lisätty 23.6.2014 Hotelsn sivustollaWas surprised in the reception that they could not find my reservation though my family had been staying there for three days already. Had to call my family to get the room number so they could check me in and still they had very much trouble with the checking in software. Not nice at all. Surroundings are a bit unwelcoming - right next door to a gas station. Still wifi was ok and room ok.
Kommentin lähettäjä: Hotellin johto
15.7.2014, Alejandro Casamor, Hotellin johto
Dear guest,
Thank you very much for sharing you valuable feedback with us. We are sorry to hear the hotel didn’t meet your expectations. However, we appreciate your feedback and we will take in consideration your comments as this is a good opportunity for us to improve and become better every day.
Please accept our deepest apologies for the inconveniences caused the check-in service. Our commitment is to provide the best service, the best food an all the equipment and conditions in the perfect order. For that reason, we are truly sorry to hear we haven't met your expectations with our service.
I really hope we have the pleasure of welcoming you back to the Hilton Garden Inn in the near future, whereby we will be able to provide you with the highest level of service for which we are internationally known for!
Best regards,
Alejandro Casamor
General Manager
makke1 lähtöpaikka: Vantaa
Lisätty 29.3.2014 Hotelsn sivustolla
Muuten loistava, mutta kaukana keskustasta, mutta Bussi 3 pääse pois ja takaisin
