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Arvostelut: Wyndham San Jose Herradura Hotel & Convention Center

4 out of 5
Wyndham San Jose Herradura Hotel & Convention Center
Autopista General Canas, 3 Miles South of Intl Airport, La Asunción, Heredia

Arvostelut

7,4

Hyvä

Arvosana 10 - Loistava. 413 kautta 1082 arvostelua" "
Arvosana 8 - Hyvä. 230 kautta 1082 arvostelua" "
Arvosana 6 - OK. 189 kautta 1082 arvostelua" "
Arvosana 4 - Huono. 111 kautta 1082 arvostelua" "
Arvosana 2 - Hirveä. 139 kautta 1082 arvostelua" "

7,6/10

Siisteys

8,0/10

Henkilökunta ja palvelu

7,0/10

Palvelut/mukavuudet

6,8/10

Majoituspaikan kunto ja tilat

7,6/10

Ympäristöystävällisyys

Arvostelut

4/10 Huono

Tuononen

Yöpyi 1 yön maaliskuussa 2024
Guest care Agent vastasi 24.4.2024
Thank you very much for sharig your feedback with us. Your comments are a valulable tool to increase the quality of Service we offer

6/10 OK

MARCIAL, Miami

Matkusti perheen kanssa
Huonoa: Siisteys
Room has a bad odor. Also the airport shuttle was not free.
Yöpyi 3 yötä huhtikuussa 2024

2/10 Hirveä

Fay Ann

Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I had to unexpectedly book this hotel as I had a flight delay in San Jose Costa Rica. Several factors influenced my decision. The photos in the app appeared nice and I've typical had good results through Expedia with photos matching the property. I also chose it specifically because there was an airport shuttle included. After waiting an hour and not seeing a shuttle I called the property directly. I was told that they had a shuttle but that it must be reserved 24 hours in advance. They offered to send a taxi. When the "taxi" arrived, it was a Wyndham Shuttle bus however charged me $25. I was told I'd have to do the same upon my return to airport. After arriving at the hotel I waited 30 minutes before anyone even acknowledged me. It took an additional 40 minutes just to check in. The hotel is very run down and the pics on the app site must be from 30 years ago. There was no furniture at the pools. The pools were full of dirt. The bathroom in my room had mold everywhere. There were water stains from cups on the counters that had not even been wiped. The floor was so dirty that I didn't want to take my shoes off. The mattress was so worn you could see the springs through the comforter. The alarm clock in the room didn't work. I had an early flight and tried to ask for a wakeup call and was informed that they would only do it if I downloaded an app.My phone was damaged and I couldn't use it to do that or for an alarm. There were bugs in the bed.
Yöpyi 1 yön huhtikuussa 2024
Guest Care Agent vastasi 25.4.2024
Thank you very much for sharig your feedback with us. Your comments are a valulable tool to increase the quality of Service we offer.Regards,

6/10 OK

Deborah

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
The staff service was exceptional. They were able to get us a room at 5am after a flight cancelation, and advised a shuttle was on the way to get us. Upon checking in, the room we were given was outdated with thin low quality sheets, an old crusty couch, stained curtains and carpet. We picked this location for the pool but it was scummy but they were working on one of them. We were going to leave but they upgraded us to a suite. This room was much better and had higher quality linens including a duvet. This was fine for our unexpected 2 day stay.
Yöpyi 2 yötä huhtikuussa 2024
Guest care Agent vastasi 24.4.2024
Thank you to sharing your experience about your recent stay with us. It is gratifying to read that you enjoyed our hotel. Please do not hesitate to contact us for any further requirements; It will be a pleasure to assist you. Regards,

8/10 Hyvä

Karla

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Muy viejo
Yöpyi 1 yön huhtikuussa 2024
Guest care Agent vastasi 24.4.2024
Buenas tardes Sra. Karla, Muchas gracias por compartir su retroalimentación con nosotros, sus comentarios son una valiosa herramienta que nos permita ser mejores mejorar día con día para brindarle el servicio que usted merece. Esperamos tener la oportunidad de asistirle en un futuro no muy lejano.

10/10 Loistava

Ceci

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
the hotel its beautiful
Yöpyi 7 yötä huhtikuussa 2024
Guest care Agent vastasi 24.4.2024
Thank you very much for sharig your feedback with us, we are plaesed you enjoyed your stay in our property. Your comments are a valulable tool to increase the quality of Service we offer. Regards,

6/10 OK

Ivonne

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hot tub did not work, pools needs more maintenance, water looked green and dirty, also the whirlpool at the room did not work, and after shower there was water everywhere. Also, advertised free shuttle to the airport, but is not available 24 hrs.
Yöpyi 1 yön huhtikuussa 2024
Guest care Agent vastasi 24.4.2024
Thank you very much for sharig your feedback with us. Your comments are a valulable tool to increase the quality of Service we offer.Regards,

8/10 Hyvä

Mike

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön huhtikuussa 2024
Guest care Agent vastasi 24.4.2024
Thank you very much for sharig your feedback with us, we are plaesed you enjoyed your stay in our property. Your comments are a valulable tool to increase the quality of Service we offer. Regards,

8/10 Hyvä

sergio

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The restaurant food was not so great.
Yöpyi 1 yön huhtikuussa 2024
Guest care Agent vastasi 24.4.2024
Thank you very much for sharig your feedback with us. Your comments are a valulable tool to increase the quality of Service we offer

8/10 Hyvä

Scott

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property clean and safe. Location difficult to drive to directly and area is loud but overall a suitable hotel.
Yöpyi 1 yön huhtikuussa 2024
Guest care Agent vastasi 24.4.2024
Thank you very much for sharig your feedback with us. Your comments are a valulable tool to increase the quality of Service we offer.Regards,

10/10 Loistava

JORGE, Quesada Alajuela

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Todo bien. Un poco antigua la habitación.
Yöpyi 1 yön huhtikuussa 2024
Guest care Agent vastasi 24.4.2024
Muchas gracias por su compartir su retroalimentación de su estadía. Nos complace saber que disfruto su estancia con nosotros. Esperamos tener la oportunidad de asistirle nuevamente.

8/10 Hyvä

Elena, Clearwater

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Guest care Agent vastasi 24.4.2024
Muchas gracias por su compartir su retroalimentación de su estadía. Nos complace saber que disfruto su estancia con nosotros. Esperamos tener la oportunidad de asistirle nuevamente.

10/10 Loistava

John

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great place
Yöpyi 3 yötä huhtikuussa 2024
Guest care Agent vastasi 24.4.2024
Muchas gracias por su compartir su retroalimentación de su estadía. Nos complace saber que disfruto su estancia con nosotros. Esperamos tener la oportunidad de asistirle nuevamente.

10/10 Loistava

Luc

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful setting. A variety of amenities and multiple pools. Rooms were very clean and comfortable.
Yöpyi 2 yötä huhtikuussa 2024
Guest care Agent vastasi 24.4.2024
Thank you very much for sharig your feedback with us, we are plaesed you enjoyed your stay and found our rooms very cleaned and comfortable. Your comments are a valulable tool to increase the quality of Service we offer. Regards,

10/10 Loistava

PHILIPPE

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Guest care Agent vastasi 24.4.2024
Thank you very much for sharig your feedback with us, we are plaesed you enjoyed your stay in our property. Your comments are a valulable tool to increase the quality of Service we offer. Regards,

10/10 Loistava

Jeremy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very quiet. Only needed a place to sleep. Was not provided with towels however
Yöpyi 1 yön huhtikuussa 2024
Guest care Agent vastasi 24.4.2024
Thank you very much for sharig your feedback with us, we are plaesed you enjoyed your stay in our property. Your comments are a valulable tool to increase the quality of Service we offer. Regards,

2/10 Hirveä

giser

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Where can I start? Outdated Our room didn't have hot water as soon as we git to the hotel they gave us a cheaper room Jacuzzi inside pool didn't have hot water either Zakura restaurant was closed and the only one open Quatro was HORRIBLE. DON NOT GO THERE!!!! food was disgusting and horrible, they only had 1 person the "chef" if there was one ( we still believe it was the same guy making everything and thats the reason why he kept dissappearing. He was friendly but the poor guys was the host, bartender, cashier, boss boy, and i still believed he was trying to cook I really didn't see anybody else there. It was just to kuch for 1 person. We took a bite of the food we ordered and almost threw up. Rooms were Outdated but quiet and clean. They kept forgetting to leave towels in the morning but ok. Staff was really friendly Location is not the best. Away from all the attractions but if u are only staying or passing by for 1 day is ok.
Yöpyi 3 yötä huhtikuussa 2024
Guest care Agent vastasi 24.4.2024
Thank you very much for sharig your feedback with us. Your comments are a valulable tool to increase the quality of Service we offer.Regards,

8/10 Hyvä

Maria Cristina

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Personal amable
Yöpyi 2 yötä maaliskuussa 2024
Guest care Agent vastasi 24.4.2024
Muchas gracias por su compartir su retroalimentación de su estadía. Nos complace saber que disfruto su estancia y del buen servicio de nuestro personal. Esperamos tener la oportunidad de asistirle nuevamente.

8/10 Hyvä

Maria Cristina

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Personal muy amable, buen servicio y apoyo para Transportacion
Yöpyi 1 yön maaliskuussa 2024
Guest care Agent vastasi 24.4.2024
Muchas gracias por su compartir la retroalimentación de su estadía. Nos complace saber que disfruto su estancia, y de nuestro servicio de transporte, usted siempre será la razón de nuestro trabajo. Esperamos tener la oportunidad de asistirle nuevamente.

10/10 Loistava

JIRIANI

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Cómodo
Yöpyi 1 yön huhtikuussa 2024
Guest care Agent vastasi 24.4.2024
Muchas gracias por su compartir su retroalimentación de su estadía. Nos complace saber que disfruto su estancia con nosotros. Esperamos tener la oportunidad de asistirle nuevamente.

10/10 Loistava

Willer

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice and clean property. The staff was also friendly and welcoming.
Yöpyi 3 yötä helmikuussa 2024
Guest care Agent vastasi 24.4.2024
Thank you very much for sharig your feedback with us, we are plaesed you enjoyed your stay in our property. Your comments are a valulable tool to increase the quality of Service we offer. Regards,

10/10 Loistava

James

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were really great. The best hotel experience I ever had.
Yöpyi 5 yötä huhtikuussa 2024
Guest care Agent vastasi 24.4.2024
Thank you very much for sharig your feedback with us, we are plaesed to read our staff has exceed your ecxpectation. Your comments are a valulable tool to increase the quality of Service we offer. Regards,

10/10 Loistava

Lisa

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Rooms were clean but a bit dated, ac unit noisy and difficult to adjust. Staff was super nice, lobby and gift shop very nice.
Yöpyi 1 yön huhtikuussa 2024
Guest care Agent vastasi 24.4.2024
Thank you very much for sharig your feedback with us, we are plaesed you enjoyed your stay in our property. Your comments are a valulable tool to increase the quality of Service we offer. Regards,

10/10 Loistava

Ana

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Fast check in
Yöpyi 1 yön huhtikuussa 2024
Guest care Agent vastasi 24.4.2024
Muchas gracias por su compartir su retroalimentación de su estadía. Nos complace saber que disfruto su estancia con nosotros. Esperamos tener la oportunidad de asistirle nuevamente.

4/10 Huono

Stefany

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Stayed here for one night. Older hotel. Room smelled a little weird. Bathroom was very outdated. No hot water for a shower. That really sucked after a long day. At check in I confirmed that breakfast was included and when we went to eat, we were declined. Very disappointed. I actually booked this one night stay because it was included. Overall would not go back. Not impressed at all.
Yöpyi 1 yön huhtikuussa 2024
Guest care Agent vastasi 24.4.2024
Thank you very much for sharig your feedback with us. Your comments are a valulable tool to increase the quality of Service we offer.Regards,

6/10 OK

Erin

Matkusti kumppanin kanssa
the place was noisy and breakfast wasn’t included. the showerhead is way too short — 5 feet — and the bathroom tiles are slippery.
Yöpyi 1 yön huhtikuussa 2024
Guest care Agent vastasi 24.4.2024
Thank you very much for sharig your feedback with us. Your comments are a valulable tool to increase the quality of Service we offer.Regards,

6/10 OK

Martin

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel rooms and pools had their best time 10 years ago…
Yöpyi 2 yötä huhtikuussa 2024
Guest care Agent vastasi 24.4.2024
Thank you very much for sharig your feedback with us. Your comments are a valulable tool to increase the quality of Service we offer.Regards,

2/10 Hirveä

Laura

Matkusti kumppanin kanssa
Huonoa: Majoituspaikan kunto ja tilat
No hot water. Broken window in bathroom, lots of mosquitos. Thermostat was broken and room was freezing, 61 degrees.
Yöpyi 1 yön huhtikuussa 2024
Guest care Agent vastasi 24.4.2024
Thank you very much for sharig your feedback with us. Your comments are a valulable tool to increase the quality of Service we offer.Regards,

10/10 Loistava

Anabela

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Un hotel muy amplio con variedad de servicios para disfrutar. Las habitaciones muy cómodas y grandes. Destaco habitaciones accesibles para discapacidad motriz con puertas anchas, baños con duchas accesibles para sillas de ruedas, etc.. Muy recomendable
Yöpyi 1 yön huhtikuussa 2024
Guest care Agent vastasi 24.4.2024
Muchas gracias por su compartir su retroalimentación de su estadía. Nos complace saber que disfruto su estancia con nosotros. Esperamos tener la oportunidad de asistirle nuevamente. Saludos cordiales,

6/10 OK

Steven

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
Hotel seems old and empty. They turn on lights in rooms so it seems occupied. Water pressure was terrible and carpet kind of sticky. Gym has no AC or ventilation.
Yöpyi 1 yön huhtikuussa 2024
Guest care Agent vastasi 24.4.2024
Thank you very much for sharig your feedback with us. Your comments are a valulable tool to increase the quality of Service we offer.Regards,

8/10 Hyvä

Josephine

Matkusti kumppanin kanssa
Huonoa: Majoituspaikan kunto ja tilat
Needs renovation. Can't control room temperature. Paper thin walls.
Yöpyi 1 yön huhtikuussa 2024
Guest care Agent vastasi 24.4.2024
Thank you very much for sharig your feedback with us. Your comments are a valulable tool to increase the quality of Service we offer.Regards,

4/10 Huono

Ted

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lobby looking great but room was old and no towels they were no water after 1st day
Yöpyi 2 yötä maaliskuussa 2024
Guest care Agent vastasi 24.4.2024
Thank you very much for sharig your feedback with us. Your comments are a valulable tool to increase the quality of Service we offer.Regards,

2/10 Hirveä

Javier, San Jose

Matkusti pienten lasten kanssa
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
Cero capacitación del personal. Imposible obtener una respuesta o información sobre cualquier cosa. Pésimo servicio de restaurantes.
Yöpyi 1 yön huhtikuussa 2024
Guest care Agent vastasi 24.4.2024
Muchas gracias por compartir su retroalimentación con nosotros, sus comentarios son una valiosa herramienta que nos permita ser mejores mejorar día con día para brindarle el servicio que usted merece. Esperamos tener la oportunidad de asistirle en un futuro no muy lejano.

4/10 Huono

FRANK

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Buenas tardes, sitio perfecta ubicación. Mal mantenimiento, el baño muy manchado, la tapa del servicio sanitario floja floja y atorado al bajar el agua. Cortinas muy viejas. Muy cortés el personal Número 1. Aminities ya viejitos le Hace falta una buena renovación general. La puerta principal no tapa el ruido externo- de clientes jugando - ni la luz debajo de la puerta. No creo volver ahí a esa propiedad.
Yöpyi 1 yön huhtikuussa 2024
Guest care Agent vastasi 24.4.2024
Buenas tardes, Muchas gracias por compartir su retroalimentación con nosotros, sus comentarios son una valiosa herramienta que nos permita ser mejores mejorar día con día para brindarle el servicio que usted merece. Esperamos tener la oportunidad de asistirle en un futuro no muy lejano

2/10 Hirveä

Leslie

Matkusti perheen kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We checked in and checked out 30 minutes later. We would rather lose money than stay at this hotel. Old, dirty, and run down.
Guest care Agent vastasi 24.4.2024
Thank you very much for sharig your feedback with us. Your comments are a valulable tool to increase the quality of Service we offer.

10/10 Loistava

jonathan

Hyvää: Henkilökunta ja palvelu
Yöpyi 3 yötä maaliskuussa 2024
Guest care Agent vastasi 24.4.2024
Thank you very much for sharig your feedback with us, we are plaesed you enjoyed your stay in our property. Your comments are a valulable tool to increase the quality of Service we offer. Regards,

10/10 Loistava

Desiree

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Guest care Agent vastasi 24.4.2024
Thank you very much for sharig your feedback with us, we are plaesed you enjoyed your stay in our property. Your comments are a valulable tool to increase the quality of Service we offer. Regards,

8/10 Hyvä

Fabian

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Cuarto amplio y el lugar muy tranquilo
Yöpyi 2 yötä maaliskuussa 2024
Guest care Agent vastasi 24.4.2024
Muchas gracias por su compartir su retroalimentación de su estadía. Nos complace saber que disfruto su estancia con nosotros y de nuestros espaciosas habitaciones además de la tranquilidad del hotel. Esperamos tener la oportunidad de asistirle nuevamente.

8/10 Hyvä

Samuel

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön maaliskuussa 2024
Guest care Agent vastasi 24.4.2024
Thank you very much for sharig your feedback with us. Your comments are a valulable tool to increase the quality of Service we offer.Regards,

8/10 Hyvä

Wilberg

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Guest care Agent vastasi 24.4.2024
Thank you very much for sharig your feedback with us, we are plaesed you enjoyed your stay in our property. Your comments are a valulable tool to increase the quality of Service we offer. Regards,

4/10 Huono

Karen Ann Marie

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Guest care Agent vastasi 24.4.2024
Thank you very much for sharig your feedback with us. Your comments are a valulable tool to increase the quality of Service we offer.

8/10 Hyvä

Kurt

Yöpyi 1 yön maaliskuussa 2024
Guest care Agent vastasi 24.4.2024
Thank you very much for sharig your feedback with us, we are plaesed you enjoyed your stay in our property. Your comments are a valulable tool to increase the quality of Service we offer. Regards,

2/10 Hirveä

Manuel

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
There was roaches in the room. Poor shower water pressure, no hot water, loud ac.
Yöpyi 3 yötä maaliskuussa 2024
Guest care Agent vastasi 24.4.2024
Thank you very much for sharig your feedback with us. Your comments are a valulable tool to increase the quality of Service we offer.Regards,

10/10 Loistava

Tyler

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great staff, amenities, location
Yöpyi 2 yötä maaliskuussa 2024
Guest care Agent vastasi 24.4.2024
Thank you very much for sharig your feedback with us, we are plaesed you enjoyed your stay in our property. Your comments are a valulable tool to increase the quality of Service we offer. Regards,

10/10 Loistava

Erin

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I loved the pool,open air space, and plants! Gorgeous location
Yöpyi 1 yön maaliskuussa 2024
Guest care Agent vastasi 24.4.2024
Thank you very much for sharig your feedback with us, we are plaesed you enjoyed your stay in our property and environment. Your comments are a valulable tool to increase the quality of Service we offer. Regards,

10/10 Loistava

Peter

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Enjoyed my stay. Some noise from highway.
Yöpyi 1 yön maaliskuussa 2024
Guest care Agent vastasi 24.4.2024
Thank you very much for sharig your feedback with us, we are plaesed you enjoyed your stay in our property. Your comments are a valulable tool to increase the quality of Service we offer. Regards,

10/10 Loistava

Suzette

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We arrived on a Thursday so it was quite until the weekend stopped by the casino for a second. Visited quattro restaurant the food was ok, Sakura was closed.i enjoyed the pool and hot tub/warm tub.great dessert shop. Garden view area needs work.
Yöpyi 3 yötä maaliskuussa 2024
Guest care Agent vastasi 24.4.2024
Thank you very much for sharig your feedback with us, we are plaesed you enjoyed your stay in our property. Your comments are a valulable tool to increase the quality of Service we offer. Regards,

6/10 OK

Melissa

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
The pictures are definitely from a newer section of the hotel. Everything is very outdated and we didn’t feel like the pool was cleaned to go enjoy it.. There was also some sort of alarm or beeping noise outside that lasted all night! Drove us crazy! The shuttle to the airport is not 24h either. If you have an early am flight, shuttle leave a 5am the earliest. If you’re stuck and is low on $$ it’s fine, otherwise avoid.
Yöpyi 1 yön helmikuussa 2024
Guest care Agent vastasi 24.4.2024
Thank you very much for sharig your feedback with us. Your comments are a valulable tool to increase the quality of Service we offer.Regards,

10/10 Loistava

Antonio

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Guest care Agent vastasi 24.4.2024
Muchas gracias por su compartir su retroalimentación de su estadía. Nos complace saber que disfruto su estancia con nosotros. Esperamos tener la oportunidad de asistirle nuevamente. Saludos cordiales, Agente del Servicio al Cliente Saludos cordiales,

6/10 OK

Tabitha

Yöpyi 1 yön maaliskuussa 2024
Guest care Agent vastasi 24.4.2024
Thank you very much for sharig your feedback with us. Your comments are a valulable tool to increase the quality of Service we offer.Regards,