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Arvostelut: Homes-N-Courts

2 out of 5
Homes-N-Courts
2564 Park Dr, Sanford, FL

Arvostelut

4,8
Arvosana 10 - Loistava. 2 kautta 18 arvostelua" "
Arvosana 8 - Hyvä. 4 kautta 18 arvostelua" "
Arvosana 6 - OK. 1 kautta 18 arvostelua" "
Arvosana 4 - Huono. 2 kautta 18 arvostelua" "
Arvosana 2 - Hirveä. 9 kautta 18 arvostelua" "

5,8/10

Siisteys

6,0/10

Henkilökunta ja palvelu

4,8/10

Palvelut/mukavuudet

5,6/10

Majoituspaikan kunto ja tilat

5,2/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Gary J

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Easy to get to
Yöpyi 2 yötä maaliskuussa 2024
Front office vastasi 25.3.2024
Thanks. We are happy you enjoyed your stay.Your satisfaction is our goal.

2/10 Hirveä

Christopher

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Staff wouldnt provide toilet paper said i needed to supply my own ended up kicking me out because staff didnt like my tone about wanting toilet paper and questioning them about the fact there a hotel how can you not supply toilet paper. Also refused to refund my money back for the days i didnt stay n kept my 100$ cash deposit
Yöpyi 4 yötä tammikuussa 2024
Front office vastasi 7.2.2024
Our goal is your satisfaction. This is surprising, because your deposit was refunded as and when due, and toiletries supplied as in the motel policy. We go extra miles to ensure our guests are happy and comfortable.

4/10 Huono

Joseph

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Booking photos of the property are extremely misleading. The lobby is cluttered, full of junk, poorly lit and only maintained during checking and checkout. Because the property is only run by one person you must call Carmen when we arrived and waited 30 minutes to start checking in and because they do not utilize technology, it took an additional 30 minutes to complete checking in. Because of all of the clutter and disorganization we were seeing, we asked if we could see the room before we completed checking. Carmen explained the room is kept very clean and that it wouldn’t matter, because we would be charged for the room anyways. Carmen did stop to show us the room. It did look very clean with newer furniture, but the bathroom looked liked worn out and in need of major upgrades. Since the room was clean, we were going to be charged for the room anyways and were only staying one night, we reluctantly agreed to stay. Additionally, the motel requested that we pay the $100 deposit in cash, so it would be easier to return. When we returned back to the room that night we realized that the only heat came from a space heater, a towel had a nasty stain, the bed’s blanket was paper thin, the pillows were so thin that it felt like no pillow and laying on the bed was so noisy because the mattress was still wrapped in the shipping plastic cover. We weren’t able to get a restful sleep due to feeling cold, the noisy space heater and the sound of mattresses’ shipping plastic making noise.
Yöpyi 1 yön tammikuussa 2024
Front office vastasi 7.2.2024
Sorry to hear this. We have been undergoing upgrading. Our furniture, inclusive of mattresses,etc are still brand new in all rooms and apartments. We require deposit to ensure good usage of the motel facilities, and deposits are promptly refunded on check out. We do our best for your satisfaction, which is our goal, and it is guaranteed.

4/10 Huono

Deanna

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Front office vastasi 7.2.2024
Your satisfaction is our goal. We go extra miles for your comfort and happiness.

8/10 Hyvä

James

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very communicative and outstanding service. The area was nice, quiet and peaceful. Hope to visit again.
Yöpyi 7 yötä joulukuussa 2023
Front office vastasi 3.1.2024
Thanks for staying with us and giving us the opportunity to serve you. Please come again soon.

2/10 Hirveä

Robert

Yöpyi 1 yön joulukuussa 2023
Front office vastasi 3.1.2024
Sorry to hear this, though very surprised. We keep very good standards, because our goal is your satisfaction.How we wish you had discussed whatever issue with the front desk. We are here to serve you. Please come back. Your satisfaction is guaranteed.

6/10 OK

Marc

Huonoa: Majoituspaikan kunto ja tilat
Ok
It was clean but old and run down . I had the toilet overflow so they gave me a different room . They were very friendly and the location was a10$ Uber ride to downtown Sanford . It’s not the greatest but it was cheap and clean . Location was good across the street are a few bars with in walking
Yöpyi 1 yön marraskuussa 2023
Front office vastasi 3.1.2024
Thanks for staying with us . Your satisfaction is our goal. We hope to see you soon.

10/10 Loistava

Kimberly

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 5 yötä marraskuussa 2023
Front office vastasi 15.11.2023
Thanks. Please come again. Your satisfaction is our goal.

2/10 Hirveä

Timothy W Hunt

Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The prics attracked me to the hotel. Booked a room thinking I could check in after a late night flight. The office was closed and no one would come to the door. So I was out the cost of the room, as they would not refun it.
Yöpyi 1 yön lokakuussa 2023
Front office vastasi 15.11.2023
Sorry to hear this. Unfortunately, you didn't take note that we don't run a 24hours front desk. Since you were not checked in, we didn't collect your payment.We authorized the third party to give you full refund.

8/10 Hyvä

Mayra

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excelente hotel
Yöpyi 4 yötä lokakuussa 2023
Front office vastasi 15.11.2023
Thanks.Please come again. Your satisfaction is our goal.

2/10 Hirveä

Luis

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This place was not what I expected from advertised website. The bed had a new bed plastic covering and a sheet over it. I was slipping of the bed. The facilitator brought in a futon bed that was hard in the middle, not possible to sleep. The facilitator asked if I wanted a sheet as if they shouldn't offer it. No shampoo just a bar soap. Tv was new but not setup to use. The shower was dark no lighting and the shower floor had sharp plaster that I had to push down the drain. Oh and the ac was so loud that I could not hear the tv. If I could give less then one star I would.
Yöpyi 2 yötä elokuussa 2023
Front office vastasi 30.8.2023
Sorry. The motel was recently refurbished, everything is brand new. The brand new sleeper sofa was added since you needed another bed.We are here for your comfort and satisfaction, and the attendant is here for you. Your satisfaction is our goal.