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Arvostelut: Palmoro House

3 out of 5
Palmoro House
424 Por La Mar Drive, Santa Barbara, CA

Arvostelut

7,6

Hyvä

Arvosana 10 - Loistava. 101 kautta 248 arvostelua" "
Arvosana 8 - Hyvä. 59 kautta 248 arvostelua" "
Arvosana 6 - OK. 38 kautta 248 arvostelua" "
Arvosana 4 - Huono. 23 kautta 248 arvostelua" "
Arvosana 2 - Hirveä. 27 kautta 248 arvostelua" "

8,2/10

Siisteys

8,0/10

Henkilökunta ja palvelu

7,2/10

Palvelut/mukavuudet

7,8/10

Majoituspaikan kunto ja tilat

7,4/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Tevy

Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet
No front desk
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

Mark L., Deerfield Beach

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Not the hotel building on the web site
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

John

Yöpyi 8 yötä huhtikuussa 2024

10/10 Loistava

John

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We were very pleased with the size of the room and the cleanliness. The staff was also very welcoming. Highly recommend the Italian Mojito from the pool bar - We can’t wait to return next year
Yöpyi 2 yötä huhtikuussa 2024

10/10 Loistava

Molly

Yöpyi 3 yötä huhtikuussa 2024

8/10 Hyvä

Juan

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu
Bathroom was not clean, linen was stained
Yöpyi 2 yötä huhtikuussa 2024

10/10 Loistava

Juan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä huhtikuussa 2024

6/10 OK

Francis

Matkusti pienten lasten kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The amenities w pool were good but the room itself lacked style.
Yöpyi 2 yötä huhtikuussa 2024

4/10 Huono

Grace

Matkusti pienten lasten kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Not a good room, but a nice area
Yöpyi 1 yön huhtikuussa 2024

4/10 Huono

Jacob

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel is situated across the street from a sketchy park. The building itself has a mildew smell to it and I didn’t like that I had to exit my vehicle to open the gate to enter. That part didn’t feel safe. There is no security or staff on site.
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

CRISTIAN

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Davvero accogliente e accogliente.
Yöpyi 1 yön maaliskuussa 2024

8/10 Hyvä

Orlando

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024

2/10 Hirveä

Anakaren

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu
They overbooked the Palmoro House and did t have a room for us to stay in.
Yöpyi 1 yön maaliskuussa 2024

10/10 Loistava

Marcos

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Happy
Yöpyi 1 yön maaliskuussa 2024

2/10 Hirveä

Florina

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
The area was quiet. The property looks like it had seen better days. The elevator and the heater were not working. The big tree in the parking lot dropped sappy leaves that are hard to wash.
Yöpyi 2 yötä helmikuussa 2024

8/10 Hyvä

Hope

Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Elyse Gabrielle

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä helmikuussa 2024

10/10 Loistava

SONIA, EL SEGUNDO

Yöpyi 1 yön helmikuussa 2024

8/10 Hyvä

Olivia

Matkusti ryhmän kanssa
Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024

10/10 Loistava

J Guadalupe Rocha

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Private and near the main facilities.
Yöpyi 1 yön tammikuussa 2024

6/10 OK

Grace

Yöpyi 1 yön tammikuussa 2024

10/10 Loistava

Juan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I liked the private parking and and private
Yöpyi 2 yötä joulukuussa 2023

4/10 Huono

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
Mediocore
I really had high hopes for staying at Palmero House. I brought my handicapped mother who is wheelchair bound for a xmas getaway. Here were the highs and lows Highs Close to East beach Super clean rooms, quiet building, comfortable bed and accomodations Lows First we were given a non handicapped bathroom, but quickly changed to a different room with the appropriate bathroom access. Our heater was not working most of the night. The temperature in room wouldnt go above 69 degrees on a very cold night Called the front desk from the room and my cell phone. Their phone lines were down all night and part of the morning Palmero house is around the corner from the main Man Monte Hotel so u have to walk there to speak to the front desk or use any of the amenities. Before checkout, i requested fresh towels from house keeping. They never came I addressed several of the issues with the hotel front desk and manager. They blamed being short staffed the reason for all the mishaps.
Yöpyi 1 yön joulukuussa 2023

2/10 Hirveä

Joseph

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023

10/10 Loistava

Danielle

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Danielle the manager and Holden the manager of valet went above and beyond to make us feel special. They were so kind the entire stay and the rooms and hotel itself were beautiful.
Yöpyi 2 yötä joulukuussa 2023

6/10 OK

Rachel

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Majoituspaikan kunto ja tilat
The room was not great for the price. The halls in the hotel were dark, narrow and smelled of cigarette smoke. Tissue paper thin walls. It’s not up to the standard I would expect for a Mar Monte property
Yöpyi 2 yötä joulukuussa 2023

10/10 Loistava

Azamat

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023

10/10 Loistava

Amy, San Luis Obispo

Matkusti ryhmän kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
we really didn’t have any interaction with staff beyond the check in process. Housekeeping came just after 5pm while we were getting ready to go to dinner but that’s not that big of a deal. We called them to come back as we left for dinner. Hotel was nice and well appointed
Yöpyi 2 yötä lokakuussa 2023

10/10 Loistava

Ginger

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great place to stay
Fantastic stay as the upgraded us to the main hotel the Mar Monte, the room was clean, quiet, the staff was super nice. We got almond milk lattes and fresh fruit from the cafe and it was a breeze to stay there.
Yöpyi 1 yön lokakuussa 2023

10/10 Loistava

Guadalupe

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Beautiful rooms and property.
Yöpyi 2 yötä lokakuussa 2023

6/10 OK

Aditi

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
The rooms are fairly decent. Hallway walls and carpet are very old. Wish they had an onsite reception area. Once you enter the hotel, only place you can sit is in your rooms. With family/big groups it would be nice to have an open/reception to socialize
Yöpyi 2 yötä lokakuussa 2023

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
My stay was pleasant. The staff was kind but not well trained. They could not answer questions. The wedding staff in the Driftwood room was also kind but not efficient with the food. The bartender was fine. The front desk staff helpful but again didn't seem very knowledgeable. The bar staff by the pool bar was also exceptionally kind and gracious but absolutely terrible service. They wouldn't even accept a cash tip because it was a cashless bar. Not smart. They were slow, beyond slow, terrible and yet kind. The hotel room itself was just fine, clean etc. I was disappointed overall with staff and their knowledge and or level of training.
Yöpyi 1 yön lokakuussa 2023

10/10 Loistava

Katherine, San Francisco

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön syyskuussa 2023

8/10 Hyvä

Claudia

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023

10/10 Loistava

Timothy

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great hotel for the price. Very clean and as pictured, and a short walk to the beach.
Yöpyi 1 yön syyskuussa 2023

10/10 Loistava

Audrey

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Charming and stylish property with excellent service! The only thing was bathroom in our unit smelled from the moment we walked in. I’m thinking there may be a sewage back up but the rest of the unit was adorable and the staff was EXCELLENT
Yöpyi 1 yön syyskuussa 2023
George vastasi 18.9.2023
Thank you so much for your wonderful rating Audrey! We’re delighted to know that we went above and beyond in providing you with the best experience possible. Thank you for making us your hotel of choice - we excitedly await your next visit!

6/10 OK

Leslie

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Maybe not again…
The room is nice enough, but it was inconvenient to be away from the hotel amenities. Also, the parking lot was really tight… if you have a large vehicle or aren’t a confident driver, I’d stay far away.
Yöpyi 2 yötä syyskuussa 2023
George vastasi 18.9.2023
Thank you for sharing your positive experience with us Leslie and with your fellow travelers! We really appreciate all of your feedback and we’re thrilled that you liked our rooms and amenities. Maybe we will see you soon again at Mar Monte Hotel instead in the not-too-distant future.

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Must go to the main htel to check in. Good service at check in. Gated parking which is a +++. There were hair on the beddings. Coffee maker wasn't working. But overall stay was good.
Yöpyi 1 yön syyskuussa 2023
George vastasi 18.9.2023
We truly appreciate you taking the time to share your rating with us Anonymous. It was a pleasure to welcome you as our guest, and we’re elated that you enjoyed your stay at Palmoro House! We look forward to welcoming you back soon, maybe at Mar Monte Hotel instead?

4/10 Huono

Brad

Matkusti ryhmän kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
**Caution I booked the accommodation through Expedia and was quoted a lower daily room rate than the Mar Monte invoiced me. When I spoke to the Mar Monte staff I was given the run around that didn’t add up then they shifted to it being Expedia’s error.
Yöpyi 2 yötä elokuussa 2023
George vastasi 18.9.2023
Thank you for your recent visit to Palmoro House Brad. We are disappointed to hear that you had to deal with this invoicing issue. Please note that this has been reviewed and a credit will be issued to the credit card on file. We hope that this will not deter you from visiting us soon again on teh American Riviera.

10/10 Loistava

Jill

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Great location
We were glad to find this place, but the carpeting really needs to be replaced with non-carpeting. And if you clean with flat Fabuloso that needs to cease as well.
Yöpyi 1 yön syyskuussa 2023
George vastasi 18.9.2023
Thank you for sharing your experience with us Jill and with your fellow travelers! We really appreciate all of your feedback and we're elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

6/10 OK

Abiola

Yöpyi 1 yön elokuussa 2023
George vastasi 18.9.2023
It was a pleasure having you at Palmoro House Abiloa. We thank you for choosing us as your pied-a-terre on the American Riviera and we are looking forward to having you back soon.

10/10 Loistava

Deb

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön elokuussa 2023
George vastasi 30.8.2023
We truly appreciate you taking the time to share your rating with us Deb. It was a pleasure to welcome you as our guest at Palmoro House, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

4/10 Huono

Kathleen

Matkusti ryhmän kanssa
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 1 yön heinäkuussa 2023
George vastasi 30.8.2023
Thank you for taking the time to share your experience with us Kathleen. It was a pleasure to welcome you as our guest at Palmoro House and we are happy to know we were able to make the majority of your stay enjoyable. We look forward to welcoming you back soon!

6/10 OK

Linda

Hyvää: Siisteys ja palvelut/mukavuudet
Huonoa: Henkilökunta ja palvelu
I loved walking to TRI-COUNTY PRODUCE for a smoothie. I loved the little deck. I didn't like being overcharged & needing to dispute a $270 transaction with my bank, as I paid top dollar, in advance. Staff seemed over tired and there was a general malaise about. Has to wait o er an hour for my room. Online the check-in time posted is 3PM. When you get there it's 4PM. One front desk for such a wide-spread collection of rambling properties is less than adequate. La Palmoro needs its own check-in. OVERPRICED
Yöpyi 2 yötä heinäkuussa 2023
George vastasi 30.8.2023
First and foremost, please accept my sincerest apologies for the unsatisfactory experience you had during your time with us at Palmoro House Linda . We are truly sorry and disappointed to hear about the perception you are left with about our staff and lay-out. We have high expectations for ourselves and are all sorry we missed the mark on your experience. Should you ever find yourself back in town, please give us a chance to show you that our product and service can live up to your expectations.

8/10 Hyvä

Tiffany

Yöpyi 2 yötä heinäkuussa 2023
George vastasi 30.8.2023
Thank you for taking the time to share your rating with us. It was an honor to welcome you at Palmoro House, and we are pleased to know that the majority of your stay with us was satisfactory. We look forward to welcoming you back should your travels take you to the American Riviera in the not-too-distant future.

8/10 Hyvä

MIke

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The parking was tough, small spots and tight. When the lot was full it was difficult to get out as the travel isle was narrow and little room to back out
Yöpyi 1 yön heinäkuussa 2023
George vastasi 30.8.2023
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at Palmoro House. We are sorry to hear that the self-parking configuration made your movements not a pleasant experience. Thank you for your review, and we look forward to welcoming you back in the future!

10/10 Loistava

Greg

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great room and location
Yöpyi 1 yön heinäkuussa 2023
George vastasi 20.7.2023
Thank you for your terrific review on your recent stay Greg. We love our fantastic location too, and we’re delighted to hear that you thoroughly enjoyed your room and your time on thr American Riviera. I appreciate the comments that you have shared, and we certainly look forward to your return.

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Huonoa: Siisteys
Yöpyi 1 yön heinäkuussa 2023
George vastasi 20.7.2023
Thank you for taking the time to share your rating with us. It was an honor to welcome you as our guest and we are pleased to know that the majority of your stay with us was satisfactory. We look forward to welcoming you back to our hotel in the not-too-distant future.

10/10 Loistava

Edmond, Astoria

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We were upgraded to a room at Mar Monte within hours. It's was a huge improvement in light. We're grateful.
Yöpyi 4 yötä heinäkuussa 2023
George vastasi 20.7.2023
Thank you for sharing your positive experience with us and with your fellow travelers Edmond! I am pleased to note that you had a pleasant encounter with our staff to get your room assignment changed, and therefore making your stay so much more enjoyable.We look forward to welcoming you back to our hotel in the not-too-distant future!

6/10 OK

Jennifer

Matkusti perheen kanssa
Hyvää: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Great pool at other property but room not cleaned!
We came for a family wedding. I knew ahead of time it was a separate property to the main hotel, Mar Monte. Staff was friendly when we checked in and we were able to arrange a slightly later check out. However, our room did not get cleaned the first day - even though we saw the staff in the hallway and left for several hours. We thought maybe they weren't washing the towels as an eco-friendly practice but there was no info. about this and NO HOOKS to hang our towels. We had to call to get someone to bring new towels - he came quickly but it was frustrating for what we were paying. We paid extra for our two older children (I didn't realize when I made the reservation). The location was very good for our events and I made a point to use the pool as much as I could as it's the best amenity. But, I do think this property is over-priced and service should be much better!
Yöpyi 3 yötä heinäkuussa 2023
George vastasi 10.7.2023
Thank you for taking the time to review of Palmoro House. While we are delighted to have welcomed you as our guest Jennifer, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We will share your feedback with our respective team, and we look forward to the opportunity to welcome you at Mar Monte Hotel in the near future.