Santa Cruz Hotellit

”Accueil chaleureux et au devant des clients. Petite chambre correct sans plus. L'édifice aurait besoin de plus d'Amour. Le patio est un peu à l'abandon; porte d'Accès difficile; les spas inutilisables;”

”All great”

”I picked the Surfing Turtle based upon positive reviews but I definitely didn’t have a good experience. I guess someone has to draw the short straw. That was me - my room faced the very BUSY and LOUD road that was about 4 feet from the door. The loud music from nearby clubs went on late into the night. I have stayed in busy and noisy hotels all over and have never had to resort to the earplugs that were left in the nightstand. The Google Map link sent to me wouldn’t work which created...

”Solid place to stay in a primarily residential area still looking to recover. It's on the ocean with breaker waves pounding the seawall. No access to sand. There is some seating and a bar on the ocean but no bartender while we were there. Pool and courtyard area were nice and clean. Nearby Kiosk's, beaches, and rainforest were the big wins. No ventilation from the bathroom to the outside. Mold on the ceilings in the bathroom that continue to be an issue from other guests. If expectations...

”Everything was great ”

”Smaller than the pictures look. But nice area to see lots of green space. Pool is a fair size and clean. Our Room was small but others might be bigger. Very nice staff. ”

”Room was clean but it was noisy. The pool steps had slime on them. I reported the slime to a staff member. Nothing was handled and a fellow hotel guest slipped on the steps and had to be taken to ER. The umbrella's by the pool need to be secured in heavy containers or secured on the inside to prevent the wind picking them up and hitting your guests. The bar tender had a bad attitude. Not friendly to be a poolside bartender. Also, no one informed us that we could get lunch poolside. We had to...

”Air conditioning was great. Staff was helpful, good stay.”

”Clean, quiet and new hotel. Excellent location. Do go!😊”

”Not an all inclusive resort! The security deposit is outrageous! They also have unexpected fees! I REPEAT NOT ALL INCLUSIVE ‼️ u have to pay for everything on the resort everything!! ”

”Staff was good and the room was cleaned. It was at times extremely cold with no extra blankets available, so just turn off the air conditioner and you will be alright, at least that worked for me. The TV was not working and the WIFI, at least during my stay, was terrible, but I was prepared and I was able to keep me entertain myself with my cell phone and some downloaded program in my IPad. During 2nd night (2 night stay) my door was knock twice, when I responded on both instances the staff...

”No tengo queja ya es la segunda vez que nos hospedamos y todo excelente. El desayuno 10/10 los niños lo disfrutan mucho ”

”Great place to stay”

”Esta propiedad la recomiendo al 100% muy linda muy espaciosa. La piscina espectacular Surma de los dueños muy amables muy gentiles, volvería al 100% para esta propiedad”

”Todo muy bien ”

”It was our first time in Puerto Rico, and this is truly the best location. It’s quiet, with great restaurants and things to do all within walking distance. The beach is less than a five minute walk away. Yuli and Virgen were incredibly kind and made our stay feel so welcoming. Everything was always spotless, they’re amazing! They even provide sunscreen and sunblock. We will definitely be coming back to this hotel!”

”Very helpful staff”

”Loistava sijainti vanhassa San Juanissa, hieno sisustus sekä huoneessa että hotellin yleisissä tiloissa, mukava henkilökunta”