Santa Elena Hotellit

”The cabin was pleasant, had basic necessities. I deducted two stars because there was absolutely NO COMMUNICATION from the host. The site said there would be no one present at check in and directions would be sent prior to arrival. I heard nothing, even after reaching out multiple times. I was concerned about arriving in early evening and not knowing how to get in. Turns out there was a lock with a key in it in the front door. Also, not this host’s fault, but it was IMPOSSIBLE to get through...

”I highly recommend Max Rooms. The staff is very kind, communicative and attentive- they really care about your experience! The house keeping staff keep the premises very clean. I was especially impressed with the freshness if the linens and the comfortable bedding. If there were any issues, it was easy to get in touch with the owner through WhatsApp. Both of the restaurants downstairs are delicious- Caris and Katherine are both sweet and delightful. If I ever return to the area, I will...

”out door bar was supposed to close at 9 pm but on several occasions it was loud and rowdy well paste 10 pm.”

”Great place. It does not have Ana actual outdoor hot tub like in the pictures but a soaking tub in the bathroom. Water pressure was really bad so if you'd like a bath make sure to start pouring an hour ahead of time but the water temperature was hot so I didn't mind. Water pressure in the kitchen sink was really low too. The pool was nice and clean. All in all I enjoyed my stay despite these little hiccups. ”

”Well maintained, beautiful property.”

”Incredible all around Good vibes and people ”

”Amazing property! ”

”Best stay ever! Was a home away from home!”

”We had an amazing experience staying here. It was close to the shuttle bus, market, restaurants. Having a kitchen made it easier to pack food for next day. Our host was very very helpful! She suggested local restaurant to try and helped us to find a last minute replacement tour early morning as our got cancelled late at night! We were able to leave our luggages there while we went to a half day tour, even after check out time. I highly recommend staying here! ”

”Amazing little place, with beautiful surroundings. Easy to get a taxi to and from the centre of San Ignacio. The staff were wonderful and couldn’t have been more helpful. We were sad to leave.”

”Staff are great and rooms are clean ”

” Our condo was clean and well stocked. They provided door codes prior to us arriving, so checking in after office hours was very easy. ”

”A beautiful setting complimented by Marsha and Jose and their staff!! Food was very well prepared and presented. They were very helpful with coordinating with tour groups and the bar is well stocked. ”

”They never contacted me to give me information on how to access the property, and did not respond to messages. I was forced to last minute rebook over the Holidays, and now hotels are refusing to give me a full refund.”

”Clean room, breakfast was excellent staff very friendly a little noisy with stray dogs!!!!”

”The property is amazing, lots of beautiful birds to see right from the porch area. The river is a 10 minute walk from the property. You can cool down and listen for monkeys. The Staff is super friendly and helpful. The meals are delicious, self-serve bar is awesome, and dining area is outside so you can enjoy being in nature. I would recommend getting picked up from airport, don’t bother renting a car especially if you plan on doing excursions with the resort because they provide transpo for...

”Zeke was our introductory guide and he was very helpful. The property was Eco friendly and the sounds of nature could be heard and appreciated. I liked the reading and game room because it was relaxing and convenient to our lodging.”

”Overall, we enjoyed our stay at Villa Massis. The room was nice and clean and located in a quiet area. The food was good and the massage was top notch. We also kayaked on the river with Allen. We would definitely stay here again.”