Santa Fe Hotellit

”I expected better from a Best Western. The evening front desk was friendly and tried to help. Our TV did not work. The front desk lady gave us a different remote and turned it off and on. She said to wait 7 minutes and it would work. It did not. We were already in PJ's so just went to bed. I like to watch TV before I sleep and in the morning to watch the weather especially on a trip. I said something at the front desk the next day but no offer of adjustment was given. There was a quarter...

”Excellent stay. ”

”I booked for 5 nights this was my second time staying at this facility. After a long 12 hrs shift each time I get the keys the doors would not open and I have to walk back to the front desk and this was the second time this happened . Frustrated I walked back to the front desk expressed my frustration I was met with aggression by this night shift staff last 2/16 who would not offer an explanation or apology but rather pointing fingers at me and asking me if I wanted to check out or stay was my...

”Extremely close to the beach!”

”Great stay”

”Everything was exceptional”

”Room was not clean, then they cleaned it and it still smelled bad and there were pieces of food on the floor. We only had 2 towels for 4 people and the desk agent wasn’t there half the time to ask for any. There was not any coffee really available and if there was there was no creamer. Breakfast was sub par as we got there and mostly everything was gone. We got there at 8:30. The pool was ok for the most part but we couldn’t stay more than 15 minutes due to our eyes burning from the chlorine. We...

”It was less than a mile walk to Pleasure Pier. Room was nice and clean. Beds were super comfy. The Balcony was huge and really enjoyable. ”

”Room was open and not very clean at check. Staff was not overly friendly and after 5 days, no maid service at all”

”Extremely Clean and very new and updated. ”

”Great breakfast, clean room and comfortable bed. ”

”Our original room was 343. It was a nice room, but the ER was right beside our room. We could see the beach, but wanted to see the whole lenght of the beach. We moved to the fifth floor room 543 and it was perfect. And a little more quiet. The rooms are laid out well with plenty of space to store shoes, suitcases, etc. I like all the hooks on the wall to hang up coats, robes, etc. The balcony was nice. Two chairs created a nice area to sit and watch the ocean. When we arrived spring break was...

”Very helpful staff everybody was nice lots of little conveniences, especially the parking for our cruise.”

”All nice . Not complaining. ”

”Room was dirty .. our tub didn’t drain so the water got to ankles during shower.. breakfast was pretty good not enough seating when busy. Fridge in the room was great had our drinks ice cold .. elevator kept stopping at every floor even when you push just one floor . Beds were comfy but like I said room and bathroom dirty ”

”Good for a short stay- close to restaurants and within walking distance to the beach ”

”Do not stay! Uncomfortable and was accused of walking too loudly disturbing people on the bottom. Well your floors are not the best floor to walk on so don’t accuse your guest as we just literally checked in. I would give no star if I could. ”