Santa Marian kunnalliset markkinat: Opastetut kierrokset ja aktiviteetit

Our experience at this property was extremely disappointing, and I would not recommend staying here. Upon arrival, we discovered roaches throughout the property. The unit was poorly maintained, with dirty walls and hair that clearly did not belong to us scattered across the couch and floors. To make matters worse, we went two full days without running water, and on our final night, we had no hot water. These conditions ultimately forced us to leave early because we were unable to shower or comfortably continue our stay.. Communication and customer service were equally disappointing. The phone number provided connected us with a representative who no longer works for the property, although she was kind enough to pass along our concerns. I also sent multiple messages through the booking app and waited hours for responses. Even when someone finally responded, we were repeatedly told to wait rather than offered an actual solution. The owner, Paul (if I have his name correct), was particularly rude and aggressive in his communication, making an already frustrating situation worse. I made several attempts to have these issues addressed, but each time I was met with excuses rather than accountability or meaningful solutions. Basic expectations such as cleanliness, pest control, running water, hot water, and respectful communication should never be negotiable when paying for accommodations. I would strongly caution anyone considering this property.

The staff are all very lovely, the pools are great. Food not so great and we were without towels for a few days even after both reception and the maid, bit odd!!!