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Arvostelut: Hotel Boutique Castillo Rojo

4 out of 5
Hotel Boutique Castillo Rojo
Constitucion 195, Bellavista, Santiago, Region Metropolitana

Arvostelut

9,6

Poikkeuksellisen hyvä

Arvosana 10 - Loistava. 385 kautta 478 arvostelua" "
Arvosana 8 - Hyvä. 76 kautta 478 arvostelua" "
Arvosana 6 - OK. 10 kautta 478 arvostelua" "
Arvosana 4 - Huono. 4 kautta 478 arvostelua" "
Arvosana 2 - Hirveä. 3 kautta 478 arvostelua" "

9,8/10

Siisteys

9,8/10

Henkilökunta ja palvelu

9,4/10

Palvelut/mukavuudet

9,6/10

Majoituspaikan kunto ja tilat

9,6/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Kari

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 5 yötä tammikuussa 2018
PR Management vastasi 1.3.2018
Dear guest. Thank you for choosing our hotel. We´re happy that you enjoyed your stay with us, and looking forward to having you again as a guest in our hotel. Warm regards.

10/10 Loistava

Diane

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel is in an old, restored house. The furnishings are beautiful! Breakfast was delicious and we also loved the daily happy hour.
Yöpyi 3 yötä huhtikuussa 2024
Erica - Reception Desk vastasi 30.4.2024
Dear Diane, Thank you for your words. We are glad that you enjoyed your stay with us. We hope to see you again on another occasion.Bets regards

8/10 Hyvä

JUAN

Yöpyi 2 yötä huhtikuussa 2024
Sebastián - Reception desk vastasi 9.5.2024
We really expect that your stay was the best. We appreciate your opinion and hope to have you on another occasion.Best Regards!

10/10 Loistava

Montserrat

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It has a great location to explore the city. Staff have been amiable, knowledgeable, and clear about directions and support in all sorts of things we need as a big family group traveling together. We will highly recommend it! Lautaro at the front desk was extremely great to us. We are traveling with a baby, and I would’ve checked the stairs (no elevator) situation, especially for family members with mobility problems. But once here, we didn't change our booking; we are extending our stay.
Yöpyi 1 yön huhtikuussa 2024
Reception desk vastasi 16.4.2024
Thank you very much for taking the time to validate us, we greatly appreciate your comment and that you have chosen us!

10/10 Loistava

Cynthia

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wonderful historic boutique hotel with friendly, helpful staff and good breakfast. Good neighborhood restaurants. Private hotel courtyard off the street was a nice space to relax. If you enjoy walking, the location works for all major sites and is a short Uber ride otherwise.
Yöpyi 2 yötä huhtikuussa 2024
Erica - Reception Desk vastasi 13.4.2024
Dear Cynthia, Thank you for your lovely review. Were thrilled to hear that you enjoyed your stay at the Hotel. We look forward to welcoming you back in the future!Best regards

10/10 Loistava

Monika

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent hotel! walkable distance to many restaurants and bars, St Cristobal Funicular, Pablo Neruda's house/museum and many more. The room was big and clean, breakfast was very good, and the staff were amazing, they helped us to organize a shuttle from/to the Airport, tour to Valparaiso/ Vina del Mar and I'm sure they would help with everything you'd need. We were welcomed with a bottle of champagne which was a very nice surprise!! It's a unique place with character which we loved a lot!
Yöpyi 2 yötä huhtikuussa 2024
Erica - Reception Desk vastasi 9.4.2024
Dear Monika,Thank you for choosing us, and for taking the time to write this lovely review, we appreciate it.We hope to have you here on another occasion!Best regards

10/10 Loistava

Karen

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Clean, comfortable rooms and an excellent location.
Yöpyi 1 yön huhtikuussa 2024
Lautaro - Reception Desk vastasi 7.4.2024
Hello Karen, thanks for your review! We hope to see you again ) Best regards

10/10 Loistava

Mianyu

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä maaliskuussa 2024
Reception desk vastasi 7.4.2024
Thank you for validating us!

10/10 Loistava

Alan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä maaliskuussa 2024
Paola vastasi 3.4.2024
Thank you Alan for validating us!

10/10 Loistava

Kate

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful property with amazing staff!
Yöpyi 2 yötä maaliskuussa 2024
Lautaro - Reception Desk vastasi 1.4.2024
Dear Kate, it was truly a pleasure to have you with us! We'd love to see you again! Thank you for your review!! Greetings from the entire team!

10/10 Loistava

Carol

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
A wonderful old house . Beautifully kept up and lovely old furnishings . Also, everything worked well . The only thing to be aware of is that there is no elevator and there are lots of steps . We were lucky as someone was there to take our suitcases upstairs . Also , there was a lovely surprise as there was a bottle of wine and some condiments waiting for us in our room-which I had forgot about . This worked out really well as we were too tired to go out at first so this was all we needed . Also , they have a lovely breakfast there . And it is right in the best part of Santiago as we could just walk a few blocks to the San Cristobal funicular . My husband loved this place !! All in all , a lovely place !
Yöpyi 3 yötä maaliskuussa 2024
Lautaro - Reception Desk vastasi 1.4.2024
Thank you so much Carol for this lovely review!! We'll be delighted to receive you again! Greetings!

10/10 Loistava

Gustavo Gamboa

Yöpyi 3 yötä maaliskuussa 2024
Reception desk vastasi 10.4.2024
Thank you for validating us!

10/10 Loistava

Jacek

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Quaint and fun area with lots of restaurants and bars. Right next to Cerro San Cristóbal - walking, running, and great views from top of the park. 15 minute walk to the historic centre, Lastarria neighbourhoods. The hotel itself is very nice and the staff super friendly.
Yöpyi 4 yötä maaliskuussa 2024
Erica - Reception Desk vastasi 18.3.2024
Dear Jacek, Your opinion is very important to us. Thank you so much for your kind review. Come back soon!

10/10 Loistava

Kelly, San Diego

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very friendly and helpful staff. The hotel, inside and outside, looks like one of those historical mansions that you have to pay a fee to visit Only issue I had was the hotel does not have any elevator. I had to walk up the stairs and my room was at the top. Fortunately, the you man who worked there helped me take luggage up.
Yöpyi 2 yötä maaliskuussa 2024
Erica - Reception Desk vastasi 18.3.2024
Dear Kelly, Thank you so much for your review. We work hard every day to be an exceptional choice for you. We hope to see you again on another occasion!

10/10 Loistava

Mohi

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We loved this location - close to Cerro San Cristobal, good restaurants, and a happening, though pretty touristy, nightlife. It's in a very walkable area. The staff was very helpful and friendly, especially the server who takes care of breakfast. The concierge gave us great suggestions for dinners and things to see. The rooms are nice, even without the upgrade, and the wine/coffee lounge is a nice, comfy spot to hang out.
Yöpyi 3 yötä maaliskuussa 2024
Erica - Reception Desk vastasi 18.3.2024
Dear Mohi, Thank you so much for this review, we are glad to know that you enjoyed your stay! We will be happy to receive you on another occasion. Greetings!

10/10 Loistava

Jessica

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had a great experience at Castillo Rojo! They have a complimentary wine hour where a few guests come and sit together in the beautifully decorated purple lounge and all meet and discuss tips for travelling locally! Definitely a highlight of the trip meeting fellow travellers. Safe to walk around the area and easy to get Ubers wherever else you need to go! The rooms are beautiful and have everything you need. If you’re a light sleeper I’d recommend bringing ear plugs as due to the nature of the older property you can hear people walking around/getting home in the middle of the night. Breakfast was included and so nice out in the courtyard! Everyone who works there was so friendly and nice. Would recommend!!!
Reception desk vastasi 12.3.2024
Thank you Jessica for taking the time to validate us! We're very happy with your experience!Greetings from the entire team!

10/10 Loistava

Nicole

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
great place to stay! rooms were very nice, comfortable beds. centally located to walk to many sights. Staff was very helpful. Property has lots of charm.
Yöpyi 2 yötä maaliskuussa 2024
Reception desk vastasi 10.3.2024
Thank you so much for validating us Nicole! Come back soon!

10/10 Loistava

Karyn

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This quirky historical hotel has it all. We loved our stay, amazing room with balcony and city view at 4th floor. Surrounding area has a ton of dining and bar choices and you can walk to Patio Bellavista. The staff was amazing and helped in anyway they could and schlepped our luggage up to 4th floor as they do not have elevator because of historic building. Linens on bed are buttery soft and the lounge area was beautifully as was the patio area and nightly wine at 5 is a great way to meet other guests and share your day.
Yöpyi 2 yötä helmikuussa 2024
Reception desk vastasi 22.2.2024
Thank you so much Karyn for your lovely review! We appreciate this! Please come back soon!

10/10 Loistava

Antonio

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Esta en un barrio donde encuentras de todo excelenmtes restaurantes
Yöpyi 5 yötä helmikuussa 2024
Recepción vastasi 20.2.2024
Muchas gracias Antonio por dejarnos tu comentario!Te esperamos para otra ocasión!

10/10 Loistava

jim, mill creek

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This property had a lot of character and a great location
Yöpyi 1 yön helmikuussa 2024
Reception desk vastasi 20.2.2024
Thank you so much Jim for validating us!Come back soon!

10/10 Loistava

Sandra

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It is a beautiful, unique historical property that is conveniently located for visiting Santiago de Chile. I would definitely return.
Yöpyi 1 yön helmikuussa 2024
Bárbara - Reception desk vastasi 17.2.2024
Thank you so much for validating us Sandra! It was truly a pleasure! We will be waiting for you! :)

10/10 Loistava

Alan

Yöpyi 6 yötä helmikuussa 2024
Reception desk vastasi 20.3.2024
Thank you Alan for validating us!

10/10 Loistava

Vadim

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Place to be in Santiago
What a great place in the middle of a great area of town! The rooms are comfortable, service is impeccable. Ample parking lot behind the building is another advantage of this hotel.
Yöpyi 3 yötä helmikuussa 2024
Bárbara - Reception desk vastasi 13.2.2024
Thank you so much Vladimir for your review! We hope to see you on another occasion!

10/10 Loistava

Thien

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful designed and decorated hotel with excellent staffs and nice with good breakfast and happy hours each day
Yöpyi 2 yötä helmikuussa 2024
Reception desk vastasi 8.2.2024
Thank you so much Thien for your review!! Greetings from the entire team!

10/10 Loistava

Garth

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä tammikuussa 2024
Reception desk vastasi 8.2.2024
Thank you for validating us!

10/10 Loistava

John

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä tammikuussa 2024
Reception desk vastasi 8.2.2024
Thank you for validating us!

10/10 Loistava

Jacqueline

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Needs a service upgrade
This is a beautiful hotel well located in Santiago. Problem is the service. The hotel has no greeter and the people at the desk are only moderately helpful. I had a tiny room on the fourth floor and no elevator and not everyone can walk the steps. Recommendations from staff were minimal. Upgrade the service this will be a great place.
Yöpyi 1 yön tammikuussa 2024
Reception desk vastasi 8.2.2024
Jacqueline, we are sorry that you did not have a good experience, we stand out for having an excellent staff but thanks to your comment, this will help us to improve!

10/10 Loistava

Linda

Yöpyi 2 yötä tammikuussa 2024
Daniel vastasi 8.2.2024
Thank you for validate us!

10/10 Loistava

Nancy

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel was excellent in almost every way, Staff was extremely friendly and helpful, Room was amazing, Bed was super comfy. Hotel itself was beautiful and an excellent location close to public transportation and major attractions. I would not down a star for this but but the breakfast buffet was kind of weird and disjointed. No plates or coffee cups. A jar of butter but no knife. You have to ask for everything that is then provided with good cheer.
Yöpyi 3 yötä tammikuussa 2024
Alvaro Linares. Hospitality Manager vastasi 30.1.2024
Dear, Nancy. Thanks for your review. It helps us to improve our services. We hope to see you back at the Hotel.Best regards, .

10/10 Loistava

Dave

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel has a very nice charm to it. Also, we liked the location of the hotel. It was close to all of the sites that we wanted to see.
Yöpyi 2 yötä tammikuussa 2024
Alvaro Linares. Hospitality Manager vastasi 30.1.2024
Dear, Dave. We are so glad to read this words. We all thanks you for choosing us as your host in Santiago.Best regards.

10/10 Loistava

Alan

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Erica - Reception Desk vastasi 20.3.2024
Dear Alan, Thank you for your feedback, this helps us to keep improving.Best regards,

10/10 Loistava

julio

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great stay with aot of charm.
Great hotel at a great location. Breakfast was super good. Friendly staff. It's a 100 y/o house converted to a boutique hotel. It preserves the charm and feel of the original. Lots od stairs so just watch out if unable to do stairs.
Yöpyi 1 yön joulukuussa 2023
Daniel-Reception desk vastasi 4.1.2024
Dear guestWe are glad that you enjoyed the details we offer for you in the hotel, we expect to have you in another occasion.Best regards

10/10 Loistava

Mehmet

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nicely restored old house. Clean and organized. Excellent location.
Yöpyi 1 yön joulukuussa 2023
Daniel-Reception desk vastasi 4.1.2024
Dear guestEvery day we are trying to improve for you, thank you for choosing us, we hope to have you in another occasion.Regards

10/10 Loistava

Ed

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent staff, very helpful. The ambiance of this place is the best. If I ever get back to Santiago I will definitely stay here!
Yöpyi 3 yötä joulukuussa 2023
Alvaro L vastasi 5.1.2024
Dear, Ed. Thanks for your evaluation. We hope to see you again soon.Best regards.

10/10 Loistava

Julie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful old building with lots of character and very helpful staff. Would definitely stay again
Yöpyi 3 yötä joulukuussa 2023
Daniel vastasi 4.1.2024
Thank you Julie for yours words! We will be waiting for you!

10/10 Loistava

Robert

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä lokakuussa 2023
Daniel vastasi 4.1.2024
Thank you Robert for validating us!

10/10 Loistava

Kathleen

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wow, nothing like being in the center of what's happening. I watched a concert and street faire with traditional dancers from my hotel window! Great restuarants across the street;with the Pablo Nerudo Museum around the corner. If you want a taste of Chilean culture, the hotel is ground zero for all kinds of cultural experiences. Plus the hotel is old style Chile, unlike the steel and glass hotels downtown. This is artistic Chile at its best. Castillo Rojo staff is friendly and helpful. Breakfast is tasty. They upgraded me to a suite looking onto the square. A bit noisy on Saturday nights as the bars close at 3AM and the beat of the music can be felt until then even with the windows shut.
Reception desk vastasi 8.2.2024
Thank you so much Kathleen for this lovely review! Come back on another occasion!

10/10 Loistava

Juan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The vintage atmosphere was awesome
Reception desk vastasi 8.2.2024
Thank you so much for your review!

2/10 Hirveä

Lauren

Yöpyi 2 yötä marraskuussa 2023
Alvaro Linares vastasi 5.1.2024
Estimada, Lauren.Gracias por su valoración.Saludos.

10/10 Loistava

Kristina

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location in the Bella Vista neighborhood. Staff were very helpful and wine hour was a great amenity.
Yöpyi 1 yön marraskuussa 2023
Daniel vastasi 22.11.2023
Thank you Kristina for your review! Greetings from the entire team!

10/10 Loistava

Patricia

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä lokakuussa 2023
Daniel vastasi 21.11.2023
Thank you so much Patricia for your feedback!

10/10 Loistava

Michelle

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent hotel! The rooms were very clean and comfortable. Staff was very accommodating and friendly. Breakfast great and location had so much in the area. If I’m ever back in Santiago I will be staying here again!
Yöpyi 2 yötä marraskuussa 2023
Bárbara - Reception desk vastasi 18.11.2023
Thank you so much Michelle for your words! We will be waiting for you on another occasion!

10/10 Loistava

Pam

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön marraskuussa 2023
Erica - Reception vastasi 27.11.2023
Thank you Pam, for taking the time to validate us. We hope to see you again on another opportunity.

10/10 Loistava

Glen

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was very friendly and always willing to help getting me around the city.
Yöpyi 8 yötä lokakuussa 2023
Erica-Receptionist vastasi 2.11.2023
Glen, Thank you so much for taking the time to evaluate the Hotel. We appreciate it! We hope to see you again on another occasion.

10/10 Loistava

Karen

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly and welcoming staff, and an environment that helps you connect with other guests in a lovely way. We stayed 4 nights and loved the experience.
Yöpyi 4 yötä lokakuussa 2023
Bárbara - Reception desk vastasi 4.11.2023
Dear Karen, thank you so much for your words! We hope to have you with us on another occasion!

10/10 Loistava

George

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wonderful property in a nice hub of Santiago (Bella Vista) great dining options also wonderful watering holes The staff at the hotel was amazing from the front desk attendants to the cafe staff everyone was really friendly
Yöpyi 6 yötä lokakuussa 2023
Carlos vastasi 21.10.2023
George,Thank you so much for your words! We appreciate you taking the time to validate us. It was a pleasure to be your host and we hope you can come back soon to Chile!

10/10 Loistava

Nicole

Yöpyi 4 yötä lokakuussa 2023
Bárbara - Reception desk vastasi 7.11.2023
Thank you so much for validate us!

10/10 Loistava

James

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
A Real Charmer
This is such a charming place, inside and out. The staff is excellent and the lounge area on the second floor is a great place to unwind. The neighborhood is full of great places to eat and drink with some of the best Santiago attractions just a block or two away.
Yöpyi 1 yön lokakuussa 2023
Daniel vastasi 13.10.2023
Dear JamesFirst, thanks for sharing your experience with us, we love that you have enjoyed our place, especially the Lounge area, and the restaurants nearby, which by the way, we have a lot.The best regards

8/10 Hyvä

Patricia

Yöpyi 3 yötä lokakuussa 2023
Erica - Front Desk vastasi 31.10.2023
Gracias por su evaluación Patricia! Te esperamos en una nueva oportunidad.

10/10 Loistava

Vivian

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä lokakuussa 2023
Bárbara - Reception desk vastasi 10.10.2023
Thank you so much for validating us Vivian!We're waiting to see you again!