6/10
It took THREE hours to check in. The hotel did not find our reservation and tried to get us book the room again for higher price. After two hours on the phone with Hotels.com customer service and fighting with the hotel front desk they finally found our reservation.
The room 188 was decent except that there were mushrooms growing in our bathroom, under the tap. Like actual, about 7 cm big mushrooms. You would not expect that in 5 star hotel. Plus the room smelled like cigarettes but we knew we booked a smoking room. AC was working well and there were even few English speaking TV-channels.
The pool area was nice and easy access to beach. The breakfast had multiple choices but was extremely busy and it was hard to find a free table. But we were traveling during the holiday week so that might had something to do with it.
Summa summarum, I would not stay in this hotel again. You can get better deals for the same price.