Perhehotellit - São José, Ponta Delgada

”Luis went out of his way to be helpful to us. He was extremely welcoming and friendly. When we needed an electric kettle, he arranged it to appear in our room really quickly! He also gave us a really lovely room for which we were very grateful. It was a super stay, thank you.”

”Yes. Everything was clearly explained. ”

”It was so surprising to have such a large apartment with lovely outdoor patio ! So close to the town and its attractions .. the check in was easy as we felt we were part of the hotel which made leaving bags there so easy when we arrived early . We thankyou for your kind welcome ”

”Accueil situé à une autre adresse difficile par téléphone et attente sous la pluie pour comprendre la procédure pour rentrer dans la réservation…. Durée 2heures”

”Accomadations were fine however it was an incredibly stressful situation getting my rental. First they wanted copies of all our guest’s passports and due to internet problems I was unable to send copies. I was then able to send names passport number and dates of birth. Then the following day of check in I had to send passport expiration dates and was already traveling and at the airport making it very difficult. When I landed at the destination of the rental they sent a notice that I had to...