Sapphire Hotellit

”The property was very clean and well-maintained, and it was in a scenic, peaceful setting among trees and rolling hills. The room was well-appointed, with a full kitchen including dishes and utensils. Everything was clean and well laid-out. The large walk-in shower was a true delight, with unending hot water and plenty of clean towels. The bed and fold-out couch were a bit too firm for our liking, but that's a personal preference thing. Overall, we had a very comfortable stay and would...

”Very comfortable Great staff Very friendly”

”It was a peaceful location, I felt like I had all the comforts of home. The beds were very comfortable better than any high end hotel I’ve been to. I actually felt like I could live there it was great! The breakfast was delicious also”

”We experienced a medical issue and had to end our trip early. We attempted multiple times to cancel our reservation, but every call to the hotel was extremely difficult. The staff members we reached could barely communicate in English, and several times they simply hung up on us. On one call, we were told “the manager is not here.” On another, we were told we had to “go online to cancel,” which was not possible for our situation. At no point were we able to speak with anyone who could actually...

”The location by the river was a plus.”

”The breakfast was the worst, no milk for cereal 6 out of 10 days, no fresh fruit, no yogurt, 3 days no plates, we were eating waffles out of small cardboard cereal bowls, until they ran out, the small muffins were stale and large muffins and bagels were nonexistent”

”Convenient to downtown”

”Room was very clean. Breakfast was lacking options. The staff was very friendly and helpful. Overall we enjoyed our stay and would stay here again.”

”This is a Hotel from the early 20th century. It has wonderful character. It doesn't have AC but does not really need it due to being up in the mountains at about 3500 ft. a room fan and open window was more than adequate. We had small issue with a smoke detector battery getting low and the detector started chirping at 4 in the moring. They don't have over night staff so it was fixed in the morning while we were out and fixed by noon. They do have a weekend breakfast that was very good. ...

”Breakfast was slim pickings the later you attended”

”Fantastic front desk staff & breakfast team was engaging along with being helpful. Excellent value and a property I will stay at in the future.”

”The beds were not great for us very bouncy”

”We had a very comfortable stay at Franklin Terrace bed and breakfast! Paul is the sweetest person and he takes best care of his customers. It is centrally located and easy walk to Main Street. It’s nice to know that it’s recognized as national historic place. The structure is originally erected in 1887!! If there’s something to complain, the bed is too soft for our convenience and one of the staff Kelly can be little bit more friendly.”

”Hotel is vey neat, clean and modern. Front staffs are very helpful and friendly, especially evening shift. Room is very clean. Only draw back are Phone doesn’t hook up or line up in room 321. Shower tub floor is very slippery. Morning meal doesn’t have bacon. Not much fruiits in the bucket. Only few apple served.”

”Very clean accommodation , bed was dreamy, friendly staff and location was right downtown”

”Lovely”

”Really enjoyed our stay. Frenchie was very helpful, friendly, and a pleasure to converse with. Rooms are clean, staff are polite and friendly. We will stay there again when we come back to Franklin.”

”Stumbled on this place. Was an awesome experience”