Saranac Hotellit

”I truly enjoyed my stay. The room was cozy and comfortable, it's a very quiet area convenient to stores and food. There's a walking trail behind the hotel, and indoor pool. Staff was very friendly and eager to help at every turn. If I'm ever near Portland, MI again I'll definitely stay here.”

”This place was disgraceful! My daughter and I pulled up and the place was scary! It is located in a remote area, the place smelled awful, and when we got inside it looked gross and dog was in the lobby and growled at my daughter! Why was there a dog in the lobby anyways? We didn’t even get in the room we cancelled and found another hotel! Do not stay here!”

”Beds were lumpy but clean. Carpet in room and hallways was VERY dirty. Quite strange.”

”Nice clean”

”The room was clean and the beds made well. Really nice having a refrigerator and microwave in the room. The pool is great! The breakfast is good and a welcome meal. I will definetely book again on my next trip to Michigan”

”Clean and friendly!”

”They overbooked rooms so we did not get a king bed and had queens instead. No offer of discount”

”The staff was EXTREMELY nice, we arrived very early due to an event we were coming in for. I explained that I knew I was very early but do you happen to have any rooms available. She was able to not only get us a room but she was so sweet about it. We will definitely be staying again!”

”Nice place to stay management was very nice and helpful”

”This hotel is ok. Staff is friendly. My room smelled liked cigarettes one night. It’s relatively clean, but looks a bit dated. The $30 charge per hours for late check out seems excessive.”

”I was visiting last weekend after being on the road for 3 hours. Staff cancelled my PAY AT THE PROPERTY reservation due to them being busy after I called twice to see if I can do an early check and was denied. Check in was at 3pm. I arrived at 5pm and was turned down. No call, text or email informing me. Very unprofessional”

”This place is very old and not upgraded. Basically clean but I wouldn't sit on sofa.”

”Very good ”

”We went to watch the LPGA play golf and had a room at a different hotel but when we got there we got notified by phone that our room had been cancelled, so we had to look for a hotel room else where. We were fortunate to find this hotel at a lower rate and much nicer area of Grand Rapids Michigan area. We will stay here next year at Holiday Inn Express. Great staff, clean rooms and a great breakfast!! We came from Joliet Il.”

”Room was clean, bed was comfy.”

”I like that my stay was near everything. Very convenient.”

”This hotel was very clean. Check in was quick and our room was tidy. Staff was very helpful and it was a good hotel stay experience. I’d recommend this hotel.”

”Great staff, clean rooms, shuttle was convenient”

”The room was clean, with a big television. The rest of the hotel is rusty, old, without any maintenance. Horrible.”