Saybrook Hotellit

”Very run down, terrible breakfast that ran out in 30 mining. Staff was not helpful. I would not stay there again.”

”Staff were courteous and helpful but the property is aged and poorly maintained. Wallpaper is peeling, upholstery is stained or delaminating, tub grout has black mold. Hampton Inns have been my preference when traveling but the ratings were misleading re the condition if this location.”

”Staff extremely helpful. Very clean facility.”

”The parking was safe and easy, as was check-in. The breakfast was pretty limited.”

”The front desk staff was exceptional. Very clean and welcoming environment!”

”They overbooked then canceled my room 4 hours before check in”

”Impressed”

”Great property. Room size was great and clean. Staff was friendly upon check in and out. Would recommend.”

”We came here late Thursday evening after severe storms in our area left us without electricity and water. We woke up early Friday to a room literally swarming with ants and packed up as quickly as possible, all while brushing ants off of ourselves. There was no management on site and no one willing or able to do ANYTHING other than take my name and number saying that management would contact me. They haven't. I have called multiple times only to get the run around and was even hung up on. AVOID...

”Clean”

”Room appeared clean, bathroom door knob was very loose and did not lock, breakfast consisted of dry cereal with no milk, instant oatmeal with no available water or milk to mix it with, there was syrup but no waffle maker, they did have yogurt, 1 apple and 1 orange, and a bottle of orange juice if you wanted to pour yourself a cup of juice. Oh they also had pieces of bread put into ziplock bags and a toaster plenty of jelly and butter”

”It’s was just ok for one night”

”This used to be much nicer with much more attentive staff. Staff we talked with, English is a second language. A bit difficult to understand The room furniture was well used, sofa bed showed lots of wear and tear. Bed was comfortable. We had an issue with their "room service". I would never order from them again. Overall, if you are just staying the night, might be worth the discounted price.”

”Everything was good”

”The room was clean, but it was very stuffy. The AC was not super effective. The staff was very friendly and helpful. The breakfast options were terrible. We went to eat somewhere else.”

”Very clean Large suite Great location Very helpful staff”

”It was good.”

”The pool was very cloudy and dirty. Foam beads floating in the pool, no place to put used towels, broken rafts laying around, kids unsupervised in the pool cussing and yelling. Woke up the next day and the pool look exactly the same as the day before. Dirty towels laying everywhere. Smelled like weed as soon as you walked into door 7,”

”Building seemed somewhat out of date. My pillows were very limp. Elevators certificate expired in Jan 2026. Pool was not open/closed down due to some issue in the pool. Toilet seemed to be somewhat loose at the base and jerked when you got up. Not impressed.”