Scotts Mills Hotellit

”Surprisingly everything was spectacular! The room was gorgeous and comfortable. The food and drinks were great in their beautiful comfortable lounge. Had entertainment that was fabulous. We didn’t even know there was going to be entertainment. Breakfast was overrated online.”

”Nice suburban location. Breakfast area gets crowded but uses non-disposal utensils and plates which is very distinctive feature.”

”Friendly staff!”

”We booked the more expensive room and when we arrived they gave us the cheaper room that smelled. When I returned to the desk they told me it was a pet room (hence no carpeting). They changed it. When I checked out I asked if they could kindly hold my bag because my husband took the car to a meeting and would pick them up in a couple hours so I did t have to drag them to breakfast meeting. They refused. No willingness to accommodate me. Very disappointing customer service for a Best Western. ...

”Thin walls”

”I forgot my prescription sun glasses and the hotel actually called me so I could arrange to pick them up on the way back from our trip. They even offered to mail them.”

”No room service,”

”The staff was great!”

”Ok”

”didn’t let me stay.”

”Amazing hotel. Very clean, accommodating and cozy. Great location.”

”Awesome hotel.”

”No staff in office until 7am. It was locked. The reception worker was very unfriendly. No shampoo or soap in room. Only decaf coffee in room. Breakfast was fine except cold sausage and no eggs.”

”It was a very pleasent stay.”

”Breakfast could have been better, meat was undercooked. Aside from that everything else was great.”

”We had a late arrival because of flight issues and they were expecting us late and had everything ready for us when we checked in! The staff was super courteous and the breakfast buffet was as good as you’ll get! I highly recommend them!”

”Dogs barking all night and people fighting people getting evicted from property to hear them fighting and screaming yelling again in the next room over. Sounded like furniture being thrown and a full out rearrange of furniture or like fixtures being ripped from walls. Staff was of little help saying people were evicted two hours prior, lady at front desk was so looped I don’t think she understood what we were telling her. Avoid this place.”