Kaikki näytetyt arvostelut ovat peräisin oikeilta asiakkailta. Vain meidän kauttamme majoituksen varanneet matkailijat voivat lähettää arvostelun. Tarkistamme arvostelut ohjeidemme mukaisesti ja julkaisemme kaikki arvostelut, niin positiiviset kuin negatiiviset.LisätietojaAvautuu uuteen ikkunaan
Arvosana 10 - Loistava. 1209 kautta 2237 arvostelua" "
10–Loistava
1 209
Arvosana 8 - Hyvä. 578 kautta 2237 arvostelua" "
8–Hyvä
578
Arvosana 6 - OK. 259 kautta 2237 arvostelua" "
6–OK
259
Arvosana 4 - Huono. 120 kautta 2237 arvostelua" "
4–Huono
120
Arvosana 2 - Hirveä. 71 kautta 2237 arvostelua" "
2–Hirveä
71
9,0/10
Siisteys
8,6/10
Henkilökunta ja palvelu
8,0/10
Palvelut/mukavuudet
8,4/10
Majoituspaikan kunto ja tilat
8,6/10
Ympäristöystävällisyys
Arvostelut
10/10 Loistava
Jocelyn
Matkusti perheen kanssa
27.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel was clean and the front staff was very kind, especially Leia (I think that’s how you spell it)! I would definitely come back to this hotel again.
Jocelyn
Yöpyi 3 yötä toukokuussa 2024
10/10 Loistava
SHARRON
26.5.2024
Hyvää: Siisteys ja henkilökunta ja palvelu
SHARRON
Yöpyi 2 yötä toukokuussa 2024
8/10 Hyvä
Joelle
25.5.2024
Joelle
Yöpyi 2 yötä maaliskuussa 2024
6/10 OK
ginger
Matkusti ryhmän kanssa
25.5.2024
Hyvää: Siisteys ja henkilökunta ja palvelu
The hotel itself is fine- nothing fancy- definitely not worth the price. The rooms seem old except for the beds and bathrooms which are nice. There’s limited dining options- no room service that we could see. And the PARKING SITUATION is AWFUL. Getting into valet parking was such a mess. Probably wouldn’t stay here again because of the parking alone.
ginger
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 27.5.2024
Ginger, thank you for sharing your feedback. We're glad to hear you appreciated the beds and bathrooms. Your comments regarding dining options and parking will be noted for further review. We're always aiming to improve and hope you might reconsider giving us another chance in the future.
10/10 Loistava
Kerry
Matkusti ryhmän kanssa
25.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Came down to Seattle with friends for a night for a concert at T-Mobile. Great location.
Kerry
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 26.5.2024
Kerry, thank you for choosing Crowne Plaza Seattle Downtown for your visit. It is wonderful to hear that you enjoyed the location and had a great time with your friends. We're looking forward to welcoming you back for your next stay!
8/10 Hyvä
Wendy
Matkusti perheen kanssa
25.5.2024
Hyvää: Palvelut/mukavuudet
The room is spacious and clean. Parking was an issue but they resolved the problem quickly after it was brought to their attention that I had already paid for parking.
Wendy
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 26.5.2024
Wendy, thank you for sharing your experience at Crowne Plaza Seattle Downtown. The team is thrilled to hear you found the room spacious and clean. It's great to know the parking issue was swiftly resolved. We're looking forward to welcoming you back.
8/10 Hyvä
Jeffrey, RICHMOND HILL
24.5.2024
Hyvää: Siisteys ja henkilökunta ja palvelu
The hotel has aged. Clean and large rooms.
Jeffrey
Yöpyi 3 yötä toukokuussa 2024
Customer Service vastasi 26.5.2024
Jeffrey, thank you for sharing your feedback on your stay at Crowne Plaza Seattle Downtown. We're glad you appreciated the cleanliness and spaciousness of our rooms. Your insights on the hotel's condition are valuable to us as we strive to enhance our guests' experiences. We're looking forward to welcoming you back on your next visit.
4/10 Huono
Sandra
Matkusti kumppanin kanssa
24.5.2024
Huonoa: Henkilökunta ja palvelu
Even though the hotel was under construction at the time, it was not bad, however customer services was not the best most of the staff was not very nice, lack basic matters good afternoon, please, yes, thank you
Sandra
Yöpyi 7 yötä huhtikuussa 2024
Customer Service vastasi 26.5.2024
Sandra, thank you for sharing your feedback. It is disappointing to hear that your interactions did not meet your expectations. Our team members strive to provide exceptional service, and it seems this was not reflected during your stay. Your comments will be addressed to ensure a more pleasant experience for our future guests. We hope you might consider giving us another opportunity in the future.
8/10 Hyvä
Lawrence
24.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Lawrence
Yöpyi 3 yötä toukokuussa 2024
Customer Service vastasi 26.5.2024
Lawrence, thank you for your feedback. The Crowne Plaza Seattle Downtown is delighted you had a pleasant stay. We hope to welcome you back on your next visit to Seattle!
8/10 Hyvä
John, Clermont
Matkusti perheen kanssa
23.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall, the hotel was clean and the room was comfortable. There was some renovation work taking place that was purely aesthetic. The location was very good and was within walking distance to all of the downtown attractions. The only negative I had was that there was no complimentary hotel transportation to and from the airport and cruise pier.
John
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 24.5.2024
John, thank you for sharing your experience at the Crowne Plaza Seattle Downtown. It's great to hear that you found the hotel clean and comfortable, and enjoyed the convenient location. While we understand your concerns regarding transportation options, we do hope to have the opportunity to welcome you back in the future. Safe travels!
10/10 Loistava
Valerie
22.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Valerie
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 25.5.2024
Valerie, thank you for your positive rating! The team at Crowne Plaza Seattle Downtown is delighted you had a great stay. We hope to welcome you back soon!
10/10 Loistava
Megan
21.5.2024
Hyvää: Siisteys
Megan
Yöpyi 4 yötä huhtikuussa 2024
Customer Service vastasi 24.5.2024
Megan, thank you for your excellent rating of Crowne Plaza Seattle Downtown. Our team members are thrilled to know you enjoyed your stay. We look forward to welcoming you back soon!
6/10 OK
Oscar
Matkusti kumppanin kanssa
20.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Mucho ruido en la habitación
Oscar
Yöpyi 3 yötä toukokuussa 2024
Customer Service vastasi 22.5.2024
Óscar, gracias por compartir tus comentarios. El equipo del hotel toma en serio los comentarios de los huéspedes y analizará el problema de ruido que usted mencionó. Esperamos tener otra oportunidad de brindarle una estadía más cómoda en el futuro.
10/10 Loistava
Neil
Matkusti kumppanin kanssa
20.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The use of the elevators was easy.
Neil
Yöpyi 4 yötä toukokuussa 2024
Customer Service vastasi 22.5.2024
Neil, thank you for your review. Crowne Plaza Seattle Downtown is pleased to hear you found the elevator usage convenient. We hope to welcome you back soon.
10/10 Loistava
Jason
19.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I stayed for less than 24 hours. I was comfortable and it was close enough to the convention center to make walking pleasant.
Jason
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 21.5.2024
Jason, thank you for sharing your experience. It's fantastic to hear that you had a comfortable stay and appreciated the convenient location of Crowne Plaza Seattle Downtown. We hope to welcome you back for a longer visit in the future!
10/10 Loistava
Lani
Matkusti perheen kanssa
19.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Walking distance to the conventio centre.
Lani
Yöpyi 2 yötä toukokuussa 2024
Customer Service vastasi 20.5.2024
Lani, thank you for highlighting our convenient location near the convention center. Crowne Plaza Seattle Downtown is thrilled to hear about your positive experience. We look forward to welcoming you back!
10/10 Loistava
Belinda
Matkusti perheen kanssa
18.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was so close to everything!
Belinda
Yöpyi 4 yötä toukokuussa 2024
Customer Service vastasi 20.5.2024
Thank you for sharing, Belinda!At Crowne Plaza Seattle Downtown, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.
10/10 Loistava
Herman
Matkusti perheen kanssa
17.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was excellent and accommodating.
Herman
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 18.5.2024
Herman, thank you for your kind words. The team at Crowne Plaza Seattle Downtown is delighted to hear that you found them to be excellent and accommodating. We look forward to your next visit!
6/10 OK
Mary
Matkusti kumppanin kanssa
16.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
The room is beautiful. There was no parking available and I am handicapped. We had to park almost 2 blocks over uphill to find convenient parking. As much as we paid, you would think they could accommodate.
Mary
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 17.5.2024
Mary, thank you for your feedback. We're glad you found the room beautiful. We're sorry that parking was challenging, especially considering your needs. Your comments are taken seriously as we strive to improve the experience for all guests.
6/10 OK
MariaLuisa
15.5.2024
Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Siisteys
MariaLuisa
Yöpyi 5 yötä toukokuussa 2024
Customer Service vastasi 17.5.2024
MariaLuisa, thank you for taking the time to leave a rating. Your feedback is important to us. We continuously aim to improve and hope to have the opportunity to serve you better in the future.
10/10 Loistava
Marisol
Matkusti ryhmän kanssa
14.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Location was excellent and the rooms were very nice and clean.
Marisol
Yöpyi 2 yötä toukokuussa 2024
Customer Service vastasi 15.5.2024
Marisol, it's pleasing to know that the prime location and cleanliness of the Crowne Plaza Seattle Downtown exceeded your expectations. We always strive to maintain the highest standards of tidiness in our rooms. Thank you for the positive review, and we truly hope to see you again.
8/10 Hyvä
Jeffrey
13.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Jeffrey
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 15.5.2024
Jeffrey, we're pleased to see your rating for Crowne Plaza Seattle Downtown. It's encouraging to know that your experience met your expectations. Should you wish to share more feedback from your stay, we'd appreciate hearing from you. Looking forward to welcoming you back in the future.
10/10 Loistava
guy
Matkusti perheen kanssa
12.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nothing
guy
Yöpyi 2 yötä toukokuussa 2024
Customer Service vastasi 14.5.2024
Guy, we appreciate your top rating of Crowne Plaza Seattle Downtown, even if there are no specific comments. It's great to know your stay was satisfactory. We look forward to welcoming you back in the future.
10/10 Loistava
Mick
12.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
2nd stay here in a week after being away up north. Nice hotel, will be great when renovation is completed. comfortable room.
Mick
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 14.5.2024
Mick, it's wonderful to hear that you chose Crowne Plaza Seattle Downtown for multiple stays within a week. We're pleased that you found the rooms comfortable. We, too, anticipate that the ongoing upgrades will elevate the guest experience even further. Thank you for your patience during our renovation period, and we look forward to welcoming you back.
8/10 Hyvä
Joshua, JBLM
10.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good for a weekend trip
Joshua
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 11.5.2024
Joshua, thank you for choosing Crowne Plaza Seattle Downtown for your weekend trip. We're pleased to learn you had a satisfactory stay. On your next visit, we aim to provide you with an even more enjoyable experience. Safe travels until then!
4/10 Huono
paula
Matkusti perheen kanssa
8.5.2024
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This property was in the middle of a renovation. It really didn't have many amenities. I recommend staying across the street at a larger hotel with apool and other amenities.
paula
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 9.5.2024
Paula, we recognize that ongoing renovations can give a different impression than usual. We are continually improving our hotel to offer a superior experience, and we regret if this did not align with your expectations. While we do offer a variety of amenities, we understand your preference for larger offerings. Your feedback is invaluable for helping us enhance our guest experience for future visits.
8/10 Hyvä
Jamieson
Matkusti kumppanin kanssa
7.5.2024
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very very dated. Room was smelly. Poor ventilation. Noisy ac. Bathrooms felt dirty. Lobby a mess. Poor location and no restaurant apart from noodle pots or crisps available from lobby.
Jamieson
Yöpyi 2 yötä huhtikuussa 2024
Customer Service vastasi 8.5.2024
Jamieson, we regret to read your stay didn't meet expectations. It is disappointing that you found aspects of our hotel outdated and the room conditions not up to par. We value your feedback about the ventilation, noise levels, cleanliness, and snack options. We appreciate your patience during any lapse you may have experienced. Our team constantly works to improve on each of these details. We hope we get another opportunity to show you our true service standards in the future.
6/10 OK
Tatiana
Matkusti perheen kanssa, Matkusti pienten lasten kanssa
6.5.2024
Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat
The property is under construction, so many of its facilities are unavailable. That turns into a problem, since you are not aware before arriving.
The room was clean and ok, but we expected better quality and facilities.
Tatiana
Yöpyi 4 yötä huhtikuussa 2024
Customer Service vastasi 8.5.2024
Tatiana, addressing your concerns about availability of certain amenities, we regret any inconvenience. We strive to ensure full transparency about any ongoing renovations and aim to maintain a top-notch experience for our guests, even during improvements. It's encouraging to hear your room met cleanliness standards, though we understand you had higher expectations otherwise. Your comments will be shared with our team to reinforce our commitment to guest satisfaction. We hope to have another opportunity to better serve you in the future.
6/10 OK
jenna
Matkusti perheen kanssa
5.5.2024
Hyvää: Siisteys
We didn’t know the hotel was being completely renovated, that was disappointing. Room was clean, staff were nice (minus housekeeping that just walked into our room unannounced at 9am), valet parking was quick to get the car. Area directly around the hotel is okay, not fantastic. I would give the hotel 3 stars. It was and average stay.
jenna
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 6.5.2024
Jenna, thank you for the feedback. It appears the ongoing renovations led to some unexpected surprises during your stay. Regretfully, there seems to have been a misunderstanding with our room service colleagues. We also want to assure swift valet services and cleanliness are always on top of our list. Your comments regarding the surrounding area are noted as well. We hope to provide a more than average experience on your next visit.
10/10 Loistava
Thomas
5.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice clean place and friendly staff. Would repeat.
Thomas
Yöpyi 3 yötä toukokuussa 2024
Customer Service vastasi 6.5.2024
Thomas, thank you for your wonderful feedback about your stay at Crowne Plaza Seattle Downtown. It brings us joy to hear about your positive experience with our friendly team members and our immaculate facilities. We look forward to giving you another exceptional visit in the future.
8/10 Hyvä
Mick
Matkusti kumppanin kanssa
4.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very comfortable room stayed for 3 nights. Great friendly staff. currently completing renovation downstairs but was ok. We like the hotel and have booked again to stay in a weeks time.
kind regards
Mick & Sharyl
Mick
Yöpyi 3 yötä toukokuussa 2024
Customer Service vastasi 6.5.2024
Mick, it's terrific to hear that you found the Crowne Plaza Seattle Downtown to your liking, especially noting our comfortable rooms and outgoing team members. We're currently undergoing some renovations to enhance our facilities, and we're pleased this did not deter your overall experience. We eagerly anticipate welcoming you back for your next stay soon. Warm regards.
8/10 Hyvä
KUNIFUSA
3.5.2024
Hyvää: Siisteys ja henkilökunta ja palvelu
Bathtub drains slowly
KUNIFUSA
Yöpyi 2 yötä toukokuussa 2024
Customer Service vastasi 5.5.2024
Kunifusa, it's regretful to hear about the inconvenience you faced due to the bathtub issues. We will certainly share this feedback with the maintenance team for a closer inspection. We hope your overall stay at Crowne Plaza Seattle Downtown was enjoyable and would love to welcome you back for a seamless experience next time.
8/10 Hyvä
Booghali
Liikematkailija
3.5.2024
Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property lobby was under condition and most shared spaces were closed. Some cigarette burns in the curtains but stayed in a non smoking suite. Overall ok for the price.
Booghali
Yöpyi 2 yötä huhtikuussa 2024
Customer Service vastasi 4.5.2024
Booghali, we value your feedback and are glad to know that you found our hotel acceptable for the price. We regret that you encountered some inconveniences during your stay given the current lobby refurbishment and the issue with your room curtains. Our commitment is to provide a positive atmosphere for all our guests, and your comments will help us enhance our services. We hope to welcome you back once the renovations are complete, for a more delightful experience.
10/10 Loistava
Renato R., Chandler
Matkusti kumppanin kanssa
2.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Staff very professional, price per nite very reasonable, central in downtown area, keep up excellent customer service!
Renato R.
Yöpyi 2 yötä huhtikuussa 2024
Customer Service vastasi 4.5.2024
Renato, your feedback for the Crowne Plaza Seattle Downtown is highly appreciated. It's great to know you found our dedicated team members professional and our location advantageous for your needs. We thank you for commending our excellent customer service and reasonable rates - both aspects we're immensely proud of. We look forward to your future visit with us.
10/10 Loistava
Angela
2.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
our family had the best stay
Angela
Yöpyi 3 yötä huhtikuussa 2024
Customer Service vastasi 3.5.2024
Angela, it's wonderful to hear that your family had an exceptional stay at Crowne Plaza Seattle Downtown. We strive to create memorable experiences for all our guests, and it appears we have achieved that with your family. We appreciate your feedback and eagerly look forward to hosting your family again in the future.
10/10 Loistava
Carlos
1.5.2024
Carlos
Yöpyi 2 yötä huhtikuussa 2024
Customer Service vastasi 22.5.2024
Carlos, thank you for your rating! The team at Crowne Plaza Seattle Downtown is thrilled to know you had a positive experience. We're looking forward to welcoming you back!
10/10 Loistava
Kenneth
1.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
.
Kenneth
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 3.5.2024
Kenneth, it's wonderful to know you had a great experience at Crowne Plaza Seattle Downtown. Don't hesitate to revisit us when you find yourself back in downtown Seattle.
10/10 Loistava
Lauren
30.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Lauren
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 3.5.2024
Lauren, it's wonderful to see your top-rated Expedia review of the Crowne Plaza Seattle Downtown! We're thrilled you had such a positive experience and we thank you for the accolade. We're eagerly awaiting your next visit.
10/10 Loistava
Varuna
Matkusti ryhmän kanssa
29.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We stayed at the Crowne Plaza last week and absolutely loved the experience. The room was super clean, beds were comfortable and noise free at night time. The staff was friendly and helpful and the room service requests were promptly addressed. There is a section in the lobby under construction but that does not affect the stay at the hotel in any way.
The hotel is fairly close to most of the downtown attractions and the Pier 56 waterfront is walking distance! Lack of eateries in the hotel vicinity is the only downside but then again the Pike Place Market is at a short distance.
Varuna
Yöpyi 3 yötä huhtikuussa 2024
Customer Service vastasi 1.5.2024
Varuna, it's always a joy to hear that guests like you had a delightful experience at Crowne Plaza Seattle Downtown. Our team is delighted to know you appreciated the tranquil, comfortable accommodations, and the prompt room service services.Our location's proximity to downtown's attractions, including Pier 56 and Pike Place Market, is indeed a highlight for our guests. We understand the desire for more nearby dining options and we appreciate your patience. Thank you for choosing to stay with us and we look forward to welcoming you back.
6/10 OK
Katherine
Matkusti ryhmän kanssa
29.4.2024
Hyvää: Siisteys ja palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
Was not aware at time I booked that the whole lobby, fitness center and restaurant were under construction.
Katherine
Yöpyi 3 yötä huhtikuussa 2024
Customer Service vastasi 1.5.2024
Katherine, we're disappointed to hear that you were surprised by the renovation work during your stay. It's unfortunate that this information didn't reach you ahead of time. We promise to do better on clearly communicating such crucial details prior. Despite these renovations, we're eagerly looking toward providing improved facilities, and we truly hope you'll give us another chance to serve you in the future.
8/10 Hyvä
Akar
Matkusti ryhmän kanssa
29.4.2024
Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat
There was a construction at the lobby. We couldn’t use the business area and the rooms for working. And the air conditioning was old and too windy for the bed that was close to it. Bathtub was dangerously slippery. There was an anti-slip strip optionally. But without warning, it was dangerous and the the strip was too small.
Akar
Yöpyi 3 yötä huhtikuussa 2024
Customer Service vastasi 1.5.2024
Akar, thank you for taking the time to share your feedback. While we're glad you chose to stay with us at Crowne Plaza Seattle Downtown, it seems a few aspects of your visit may not have exceeded your expectations. We understand there were some inconveniences due to enhancements being made at our lobby, which unfortunately impacted the availability of our work areas. Your comments regarding the air conditioning and the bathtub accessibility and safety are noted and will certainly be shared with our Operations team for further review. While we assure you these instances are uncommon, we appreciate you bringing them to our attention. We hope to have the opportunity to provide you with a more seamless experience on your next visit to the Emerald City.
8/10 Hyvä
Donggun
28.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
.
Donggun
Yöpyi 7 yötä huhtikuussa 2024
Customer Service vastasi 30.4.2024
Thanks for the 4/5 rating, Donggun!We're happy you had such a lovely stay at Crowne Plaza Seattle Downtown! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.
8/10 Hyvä
Chandra, Sequim
Matkusti kumppanin kanssa
28.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Even though there was dusty construction the staff was very friendly and our room was clean and comfortable. The ice machine room on floor 18 was gross (pizza box in there and a tissue on the floor). Still a good experience. Would have been nice to know before booking that parking would be so expensive, but we found out by email before we arrived and so we parked and walked from the ferry instead. We would stay there again.
Chandra
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 30.4.2024
Chandra, it's heartening that despite the ongoing renovations, you found our team at Crowne Plaza Seattle Downtown very approachable and your room to your liking. Our apologies for any unpleasantness encountered with regard to the cleanliness in particular areas, steps are being taken to enhance our attention to detail. Thank you for sharing your thoughts about the parking fees, we continuously aim to optimize our communication for the benefit of our guests' pre-arrival planning. We can't wait to welcome you back in the future after these improvements.
10/10 Loistava
Sophia, San Bernardino
28.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This hotel was great! Although we came while they were under construction, the staff and stay was super friendly and helpful!
Sophia
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 30.4.2024
Sophia, we're thrilled to hear that you had a wonderful experience at Crowne Plaza Seattle Downtown even during our period of renovation. Our team members always strive to make each guest's stay as comfortable and enjoyable as possible. We're looking forward to welcoming you back soon.
10/10 Loistava
Keri
Matkusti perheen kanssa
28.4.2024
Hyvää: Palvelut/mukavuudet
We had a great stay. The beds were comfortable.
The staff was friendly and the rooms were very clean. Located perfectly
Keri
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 29.4.2024
Keri, it's wonderful to hear that you had an excellent stay at Crowne Plaza Seattle Downtown. We're delighted to know that you found our beds comfortable, our team members friendly, and our accommodations impeccably tidied. It's also great that our prime location suited your needs perfectly. We hope your travels bring you back to our doorposts soon.
10/10 Loistava
Cassie
Matkusti perheen kanssa, Matkusti kumppanin kanssa
27.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was fantastic, very friendly and welcoming.
Cassie
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 29.4.2024
Cassie, it's uplifting to hear that you had a warm and pleasant experience at Crowne Plaza Seattle Downtown. We take pride in our team members' committed service and their ability to create a friendly and welcoming environment for our valued guests. We're thrilled that they played a significant role in enhancing your stay. We look forward to hosting you again in the future.
2/10 Hirveä
Veronica
27.4.2024
Veronica
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 18.5.2024
Veronica, your feedback is important to us, and we regret that your experience did not meet your expectations. Our goal is to ensure every guest has a pleasant stay, and your input helps us to improve. Thank you for sharing your rating.
8/10 Hyvä
Axel
Liikematkailija
26.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Axel, es ist schön zu hören, dass Sie Ihren Aufenthalt im Crowne Plaza Seattle Downtown trotz der laufenden Renovierungsarbeiten lohnenswert fanden. Ihr Verständnis und Ihre positive Einstellung wissen wir sehr zu schätzen – wir hoffen, dass Ihre Reisen Sie bald wieder zu uns führen!
10/10 Loistava
Kevin
26.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good hotel would stay again.
Kevin
Yöpyi 3 yötä huhtikuussa 2024
Customer Service vastasi 28.4.2024
Kevin, thank you for your positive feedback. We're thrilled that Crowne Plaza Seattle Downtown met your needs and we look forward to welcoming you back in the future. Safe travels!
10/10 Loistava
Jacob
Matkusti ryhmän kanssa
26.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The only things I disliked is that on day one the elevator card kept sending me the floor above my room for some reason. Also the bar was closed but that was just bad luck. Overall other than those two things it was a really nice hotel
Jacob
Yöpyi 2 yötä huhtikuussa 2024
Customer Service vastasi 27.4.2024
Jacob, it's great to appreciate the overall positive experience you had at Crowne Plaza Seattle Downtown. Your insights regarding the elevator card are noted. We sincerely apologize for the inconvenience caused and as part of our commitment to enhancing guest experiences, we are currently modernizing our elevators to improve their performance. Your comment about our bar services are invaluable to us too. We continuously look to enhance guest experiences and your feedback certainly assists us in achieving that. We hope to host you again for an even more enjoyable stay.