Matkat – Sera

Sänky oli hyvä.

Aivan huippu hotelli erinomaisella sijainnilla. Hotellilta on lyhyt kävelymatka esim. Fontana di Treville ja Espanjalaisille portaille.Henkilökunta hotellissa oli todella ystävällistä ja avuliasta. Huone oli tyylikäs, viihtyisä ja erittäin siisti. Hotellin kattoterassilta on upeat näkymät yli Rooman. Aamiainen oli erinomainen. Söimme hotellin ravintolassa lammasta, joka oli todella hyvää. Palvelu ravintolassa oli ensiluokkaista.

They never answered when we asked about airport transport though it was promised. The ”spa” aka sauna and a hot tub cost a lot? Unheard of and ridiculous. But absolutely worst part is the noise. Don’t let them put you to the low floors on the street side - the noise is unbelievable. We went to sleep in the toilet! i am not joking: we actually dragged the mattress to the toilet at the dead of night because even with professional earplugs, it was impossible for anyone to sleep. We asked to change rooms but they ”didn’t have any available” until the next day. We are sure they lied. They couldn’t even order us a taxi to take us to the airport, even when we requested it the night before and there is no transport by the hotel though they claim they do. It’s just very expensive, and nothing given in return - all is ugly, tiny and even wifi doesn’t work all the time. Please believe the bad reviews - it really is that bad. We’ve travelled very much and this is by far the worst experience of all time given we didn’t sleep at all one night and we still paid like a lot per night. You should be ashamed of yourself.