Serena Hotellit

”Very clean. The staff were very friendly. The breakfast seating area could have been bigger but the food selection and temperatures were good. Pool was clean, well-lit and well stocked with towels. Stayed with kids. Very satisfied!”

”The business services were very adequate for my zoom meeting.”

”Things were broken and dirty. Minimal options in the area so you’re somewhat a forced to use it as an option. ”

”Extremely friendly staff, clean room, comfy bed, and good location. Water did not get very hot, though. Not sure why, but we kept finding Asian beetles in our room. ”

”Friendly staff, great service, clean room = great stay!”

”Convenient location, short drive to town where there are great restaurants, clean room, friendly staff, quiet, fast jump on to the highway to drive home. ”

”Disappointed - room was rundown and the bathroom was not clean. There were dark marks on the wall that I am sure were not poo but looked like poo, the toilet handle was worn with missing paint/finish, and the entire floor pan of the shower was stained. The breakfast was good though!”

”Everything was wonderful. ”

”Breakfast was to be included. There was a breakfast room off the lobby. On a Saturday morning it stayed dark & locked. No reason. Coffee available for guest only. Unacceptable.”

”very clean”

”Un lugar hermoso, limpio, muy bueno la atención ”

”The room was clean. The bed comfortable. The tub is not deep. The water pressure is a bit weak. The towels were nice. Breakfast was ok. Loved the omelet and the waffle! Boiled egg was old. Apple Juice tasted funny. Dog areas are great! TV was big and nice. Fridge was good. Parking was good. Overall it was great!”

”It was nice to have a full kitchen and cooking equipment. The water park was enjoyable and the bar staff was friendly ”

”The place was quiet, and clean. I would definitely stay there again.”

”The only reason I give a 3 star review is regarding amenities. The hot was out of use. The washer did not spin the water out of my clothes. (Small load). After 2 cycles of the dryer, my clothes were still very damp”

”Good entertainment ”

”Free breakfast was just waffles. Arriving door was out of batteries and i couldnt get in. Misleading information i wanted to stay another night they have charge me 180 for one night extra without telling me.”

”Paid for the room through Expedia with affirm payments. Got charged the full price for the room on my debit card plus the $50 incidental. Talked to management. They said they would reverse the charge on my card for the room. Which they have. However, upon checkout, I got charged another $210 dollars for two night’s accommodation plus another $50 charge for something. Called on the way home after checkout. Supposed to reverse the $210 dollars. But taking over $500 out of someone’s account when...