Sergelen Hotellit

”綺麗だし広くて良かったです！ スタッフもみんな優しい！”

”中心街にあるため立地はとても良かったです。客室は広く清潔でした。スタッフのサービスも良く、 不満点は特にありません。”

”The staff were pleasant and helpful but the hotel was badly maintained and the building was not soundproofed. It was very noisy even when other guests were doing perfectly reasonable things such as using the bathroom. There were parties during the night and the restaurant generated a lot of noise. Not a good place to visit if you like sleep!”

”1階にコンビニがあって便利だった”

”Erittäin ystävällinen ja avulias henkilökunta.”

”If you look hotel outside, it looks nice and gives a feeling of 5-start hotel, still while you see 5 starts over the outdoor. After get in you notice it not looks like that. Room was booked non-smoking executive. First room was really smelly, it smelled like there would have been smoked sometimes before and smell of smoke is stucking in carpet etc. Next day they found other room, that was better, not same smell. Anyway room size should be 44 m2, but I checked it and it something around 35 m2...

”Palvelu oli hyvää ja ystävällistä.”

”Hotelli sijaitsee hyvällä paikalla.”

”設備は故障だらけで放置。シャワー湯温も不安定。ミニバーと空港送迎車はボッタクリなので利用してはならない。”

”遅いチェックインにも親切にご対応いただけました。ありがとうございました。”

”직원분들 친절하셨고 음식도 너무 맛있었어요!!”

”The hotel staff was wonderful, especially the reception desk and the housecleaning staff. They were very friendly and helpful. The breakfasts at the Millenium Restaurant were very good, though it was crowded when tour groups were in attendance. They should consider extending their hours to accommodate more people and adding more staff to clear tables quicker; the restaurant employees were working hard, but they were shorthanded. Finally, the hotel is well-maintained, but there was a lack of hot...