Serra Hotellit

"Hot room during winter and no aircon. Paper walls so you hear what your neighbours are up to. So not so good to sleep. Good location and good breakfast + friedly staff. "

"Siisti hotelli suht hyvällä sijainnilla. Aamiaisravintolan henkilökunta töykeää ja varsinkin viikonloppuna osa ruuista loppui kesken. Myös meteli ravintolassa oli todella kova ja pöytää ei saanut itse valita metelin ulkopuolelta, vaan piti istua metelin keskellå. Hotellinn suositteleman pyörävuokraamon polkupyörät olivat todella huonokuntoisia ja itse liike oli avoinna miten sattuu."

"We enjoyed our stay and the staff was very helpfull and friendly (Hugo especially). The only problem was with fire alarm. It went off every night waking us up. "

"A cash money in my wallet was disappeared after the housekeeping services. Despite filli g a complaint, the hotel did nothing. They informed me that it is now their responsibility, if my belonging is not in the safe. They did not give the logs of my room or formal incident report. They were not helpful at all. The room was not clean, there war hair of other people at bathroom. The bed was not comfortable. Nothing was good. They wasted my business trip, did not help me at all about anything because I booked via hotels.com and they did not received direct money. This hotel can only be hostel not a 4 stars hotel. "