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Arvostelut: MacKenzie's Motel & Cottages

2.5 out of 5
MacKenzie's Motel & Cottages
260 Water Street, Shelburne, NS

Arvostelut

7,4

Hyvä

Arvosana 10 - Loistava. 56 kautta 190 arvostelua" "
Arvosana 8 - Hyvä. 65 kautta 190 arvostelua" "
Arvosana 6 - OK. 32 kautta 190 arvostelua" "
Arvosana 4 - Huono. 22 kautta 190 arvostelua" "
Arvosana 2 - Hirveä. 15 kautta 190 arvostelua" "

7,6/10

Siisteys

7,8/10

Henkilökunta ja palvelu

6,8/10

Palvelut/mukavuudet

7,2/10

Majoituspaikan kunto ja tilat

6,8/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Cecilia

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
cabin was good with one exception no heat in one bedroom
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

James

Matkusti ryhmän kanssa, Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The attendant is always friendly and courteous the rooms are a fair size with new flooring and comfortable beds
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Maggie

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
lovely properties and staff
Yöpyi 1 yön maaliskuussa 2024

6/10 OK

Mike

Matkusti ryhmän kanssa
Limited seating in the cottage and some old and rickety. Had a kitchen but no dish detergent to wash dishes
Yöpyi 3 yötä maaliskuussa 2024

10/10 Loistava

Corinne, Tusket

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I reserved this room because my daughter had to do her clinical for school at the local hospital. She said the only thing they noticed there was raw fish in the freezer from a previous guest still in there and some other things that were dirty. Other then that the facility was close to what she was there for and served the purpose.
Yöpyi 5 yötä maaliskuussa 2024

4/10 Huono

Gerard

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
No hotwater
Yöpyi 1 yön maaliskuussa 2024

2/10 Hirveä

Mellissa

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Maggie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Location is perfect and very nice staff
Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Maggie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
loved the location and the size of the cottages
Yöpyi 1 yön joulukuussa 2023

6/10 OK

Nikki

Yöpyi 2 yötä joulukuussa 2023

4/10 Huono

Patsy

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
The motel room itself was quite clean. And seemed nice at first glance however as the evening wore on I noticed more things wrong. There was no cream for the coffee that was in the room and they had none at the main house. The owner said there was a man down the street who sells coffee. Towel rack in the backroom was mostly missing, just one end was on the wall. There is poor water drainage when using the sink or shower. There were no sheets on the bed and no pillowcases, just a comforter, pillows and the mattress cover. I had stayed here several times years ago back about 2010 and it was a beautiful spot to stay. Too bad it isn't like it used to be, no longer a free breakfast either.
Yöpyi 1 yön marraskuussa 2023

6/10 OK

Jennifer

Liikematkailija
Huonoa: Palvelut/mukavuudet
No sugar or creamer for coffee. Little dish was empty. No facial tissue.
Yöpyi 1 yön marraskuussa 2023

6/10 OK

Lisa

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Siisteys
We loved it here and would stay again, the only we found was it could be cleaners bit better. The drawers had hairs and crumbs in them and the floors were pretty dirty. But it was very cozy and nice. The heat pump was fabulous. The staff was very friendly. And the gas station across the road is convenient and open 24/7
Yöpyi 1 yön marraskuussa 2023

6/10 OK

Terrance

Matkusti perheen kanssa
Huonoa: Siisteys ja henkilökunta ja palvelu
The floors were dirty, food was still in the fridge from a previous guest and the staff was cold and impersonal. Other than that, our room was fine.
Yöpyi 3 yötä lokakuussa 2023

4/10 Huono

David

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The property is very tired looking for the money charged.
Yöpyi 1 yön lokakuussa 2023

10/10 Loistava

Lydie

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Had a lovely time. The place to stay in Shelburne z
Yöpyi 2 yötä lokakuussa 2023

10/10 Loistava

Jill

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön syyskuussa 2023

4/10 Huono

Sylvia

Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
There was no staff at the property when I arrived. I had to call and staff arrived by car but did not offer an apology. The room appeared to not have been cleaned for awhile; there were cobwebs on the ceiling and various other areas of the room including a large spider I found when I was checking out. There were cobwebs and a dead bug beside the bath mat in the bathroom. I did not receive housekeeping services in the morning and had to ask for toilet paper and fresh towels even though “daily housekeeping” is advertised. When the staff arrived with those items I showed him I had also found some clothes in a drawer that were not mine and I showed him the cobwebs and dead bug in the bathroom. He questioned if the men’s clothes I found were mine which I had already stated were not and he said he could get me a new room. I had already stayed one night in this room so I said no, hoping he would refund some of my money. I never heard from anyone again. They take full payment at check in; I do not recommend staying here.
Yöpyi 2 yötä syyskuussa 2023

6/10 OK

Stanley

Matkusti perheen kanssa
Property was clean and room spacious. There was coffee and maker but no creamer or sugar in room. King size bed with clean bedding put only two pillows. It was an ok stay in an average property. We would likely go back if we were in the area for a night.
Yöpyi 1 yön syyskuussa 2023

10/10 Loistava

William

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Thr cabin was in great condition and had all the amenities we needed.
Yöpyi 1 yön syyskuussa 2023

2/10 Hirveä

Brian

Yöpyi 1 yön syyskuussa 2023

6/10 OK

patty

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
The gentleman at the front desk was very nice, check in was easy. The cabin we stayed in was cute but dated. Was shocked to pull the sheets back and find stains on the sheets and the bed skirt was filthy. This will definitely Deter us from coming back.
Yöpyi 1 yön syyskuussa 2023

8/10 Hyvä

Beth

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Inviting exterior, comfortable interior, easy check in with friendly staff, reasonable rates, convenient location. Would stay again, thank you.

10/10 Loistava

John, Hubbards

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
we enjoyed our stay!
Yöpyi 1 yön syyskuussa 2023

10/10 Loistava

Joseph

Liikematkailija
Hyvää: Palvelut/mukavuudet
The room was lovely. I loved the heat pump, shower and lighted mirror. I was pleased to see soap and shampoo provided. Room was clean and tastefully decorated.
Yöpyi 3 yötä elokuussa 2023

10/10 Loistava

COLIN

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great
Had a great time. A lovely place, perfect for our trip. Many thanks
Yöpyi 1 yön kesäkuussa 2023

2/10 Hirveä

Jacqueline

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This property has no standard of hygiene or cleanliness. The bed was made without changing the sheets. The dirty towels were hung back up on the towel bars. There was food waste in the kitchenette cupboards and drawers. Spider webs everywhere. And NO toilet paper! Top it off, we booked and paid for a cottage and received a room in a strip motel. We strongly DO NOT recommend this accommodation.
Yöpyi 1 yön elokuussa 2023

10/10 Loistava

Melanie

Matkusti kumppanin kanssa
Lovey Motel. Beautiful bathroom, shower; coffee machine; comfortable beds; easy check-in/check-out. Perfect for our one night stay.
Yöpyi 1 yön elokuussa 2023

2/10 Hirveä

Cecil

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The floors were So dirty that we would not take off our shoes After I had to go to the office to get coffee, they would not supply any creamer for the coffee ( they said because it would go bad) The coffee mugs that were supplied were not clean. We would not have stayed; but we had no choice. At least there was no bedbugs. We will Never return to this place.
Yöpyi 1 yön elokuussa 2023

2/10 Hirveä

Michael

Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Bugs in the bed, Yellow white towels and toilet seat worn with MDF brown edges. On top of that I was charged for two nights even though I stayed one night because Iwas too disgusted to stay another night.
Yöpyi 5 yötä elokuussa 2023

2/10 Hirveä

Larry

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön elokuussa 2023

2/10 Hirveä

Darrell

Matkusti kumppanin kanssa
Huonoa: Palvelut/mukavuudet
Cabin 1 was disgusting. Dirty, smelly. When you let water out of kitchen sink it all drained to cupboard under sink, I guess that is why there was nothing under there. There was mouse turd and stuffing from the loveseat on the back of loveseat. The love seat was sitting right on floor , no legs, as seniors it was extremely hard to pull ourselves out of said loveseat. The floors in bathroom so crooked you had to be very careful not to fall forward .
Yöpyi 2 yötä heinäkuussa 2023

4/10 Huono

Heidi

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Needs some love
Pictures looked so quaint and welcoming, but the unit hasn’t seen a good clean in a very long time. The bedding was warn and did not appear clean. It was a difficult night and a very early checkout.
Yöpyi 1 yön heinäkuussa 2023

8/10 Hyvä

Paul, Bonnyville

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Upgrades to rooms well done! Floors need to be cleaned with different product. Don’t wear white socks or keep the shoes on. Front desk needs to leave a note as to when they will be present. 3 parties waiting 30 minutes on our arrival to check in. Nobody there. Has great potential, front desk very helpful when present.
Yöpyi 3 yötä heinäkuussa 2023

4/10 Huono

Courtney

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Stay Elsewhere if you Can
The cottage was not clean. I don’t think the floors have been mopped in months. We had to keep our shoes on at all times or else the bottoms of our feet would be black and sticky. Dead bugs in almost every corner of the rooms. The fabric curtains that are hung on the windows have been dusted or taken down in cleaned in what appears a very long time. The two bedroom cottage we stayed in does not have a lock on the back door which was concerning. The bathroom is covered in mold and again needs to be mopped. Staff was not very friendly- just passed a key and stuck the payment machine in front of me to pay and that was about all the interaction we had. The whole place is just not as advertised on their website.
Yöpyi 1 yön heinäkuussa 2023

6/10 OK

Courtney

Yöpyi 1 yön heinäkuussa 2023

8/10 Hyvä

Don

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
comfortable bed
Yöpyi 1 yön heinäkuussa 2023

4/10 Huono

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Staffing concern
Office staff do not man the office on a consistent manner. Staff gone early though we came 20 minutes before closing. Was not given any information like WiFi password or other motel info. Just given key and told room number…. felt like rushed out the door. No office or cleaning staff in morning when we left about 10:30am. Rang office doorbell several times and no show. No ice machine either. Loved the shower. Room nice looking, bed not the most comfortable and no sheets on bed. Room looked newly remodeled.
Yöpyi 1 yön heinäkuussa 2023

4/10 Huono

Holly

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This was the most disgusting property I’ve ever had the misfortune of booking! Do NOT stay here! Bug carcasses in every nook and cranny and live one’s crawling about. The entire property is unkempt and unclean - NO pride if ownership here!
Yöpyi 1 yön heinäkuussa 2023

4/10 Huono

Laurie

Matkusti perheen kanssa
The property has so much potential to be amazing with some elbow grease, cleaning supplies, a lawn mower and determination. It is sadly in need of needing to be cleaned up inside and out. We didn’t see any staff doing anything, other than handing us a key. We didn’t stay in the room we booked due to water damage that day but saw another guest coming out of the cabin we booked….and his truck was there at night….likely not the plumber lol. The stove was unusable without a good cleaning, the bbq and utensils were not in good condition until after we cleaned them extensively, the bathroom floor likely hasn’t been properly washed in quite some time. We stayed but only because we had already paid, it was late in the day and we were tired. We are far from fussy people, it has to be pretty bad for us to write this review….
Yöpyi 1 yön heinäkuussa 2023

10/10 Loistava

Mike

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The bathroom shower was very slippery!!
Yöpyi 1 yön heinäkuussa 2023

4/10 Huono

erin padilla

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Room was not clean , pool area unkept , staff walked in while I was in the bathroom
Yöpyi 1 yön heinäkuussa 2023

10/10 Loistava

Joann

Matkusti perheen kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Smoke detectors were removed with wires hanging from the ceiling. Bathroom door did not close . Uneven floor were a walking hazard. Dead bugs in the kitchen drawers. Live ants moving around on the floor. It was despicable!!
Yöpyi 1 yön heinäkuussa 2023

2/10 Hirveä

Patricia E

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
VERY DISAPPOINTING & PHOTOS DECEIVING Implied owners on website differ from contacts on NS site. No replies to 2 inquiries re nearby largest NS wildfire. Difficult to understand attendant arrived at poor smelling office only after telephone call. Supposed “park like” “brookside” site steps from busy highway, & pool only separated by fence. Booked private cottage replaced by coloured multi-unit motel, with garbage, desolate gravelled front, & weedy uncut grass. Interior updated, but oven tray & mitts filthy, dish drainer dirty, dusty bedside tables, cobwebs everywhere, desk lamp, clock, & heat not working. No advertised “extensive continental” breakfast. Definitely not “luxurious”.
Yöpyi 1 yön kesäkuussa 2023

10/10 Loistava

Shazia

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön heinäkuussa 2023

8/10 Hyvä

George

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön heinäkuussa 2023

2/10 Hirveä

Samantha

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
The cottage we stayed in was dirty and unclean. I would not recommend to anyone nor stay there again we paid $214 for one night and it was a complete waste of money. So disappointed!
Yöpyi 1 yön kesäkuussa 2023

4/10 Huono

Penny

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
This property was very dirty. The sheets were not changed. The dust and dirt on bathroom floor and trim was plentiful. There was only one roll of toliet paper. Only two towel for 4 people. It was a very cute cottage with tons of potential but the dirty sheets and bathroom were very hard to over look.
Yöpyi 1 yön kesäkuussa 2023

6/10 OK

Dale

Hyvää: Henkilökunta ja palvelu
Yöpyi 2 yötä huhtikuussa 2023

6/10 OK

Kyl

Liikematkailija
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
The room was nice, clean and in good condition.
Yöpyi 2 yötä maaliskuussa 2023