Shell Rock Hotellit

”Fitness center was a joke with only a recumbent bike and elliptical, with nothing to clean any of the machines. Beds were uncomfortable, coffee shop didn’t open until 7am, one of the restaurants was closed the entire time we were there, but it was a place to sleep.”

”Just a big gap under the door about an inch but other than that everything was pretty good.”

”Top notch hospitality and customer service! We came back to our room on the 3rd floor and saw the bathroom floor flooded from a leak in the ceiling during a terrible rainstorm . Went to the front desk where the GM continued to apologize and explain they know they need a new roof and that is taking place next week! The hotel was completely booked due to State Trap Shooting taking place but the GM did all he could to make things right and was able to moved us to different rooms to accommodate our...

”Best hotel in Iowa”

”Rooms are very clean, staff is always helpful, Deliscia at the bar is ALWAYS a pleasure to see, she is a wonderful person with a great personality. I stay at this Holiday Inn every time I am in Cedar Falls. The only complaint I have is that this hotel should offer FREE breakfast especially considering the room rates, I have stayed at other hotels around the country that were just as nice that offer complimentary breakfast with your stay and they were better breakfasts than what you charge for at...

”The check-in clerk wasn't friendly. He didn't greet us. In fact, he barely spoke to me while checking us in. He just asked for my name and phone number, took my cc info, and handed me the keys. He didn't tells where to find the elevators, or provide any information about the property. Our room was clean enough. However they tried to give my brother a room that hadn't been cleaned since the last occupant. In the morning, their breakfast wasn't adequately stocked. We came downstairs...

”Room was clean nice to have the option of the stove fridge and dishwasher. Restaurant was not good at all. Staff were very helpful.”

”Had a very clean and felt safe”

”The room was clean and inviting. The bed and pillows were comfortable. Breakfast was good. Convenient location. Close to an Aldi’s.”

”The room was a little dirty and outdated.”

”yes”

”Staff was polite and helpful. Room and common areas were clean. I asked for 3 extra pillows for our group but apparently there was only one extra pillow available, It didnt appear to be a full hotel but I may have been wrong. We had a suite with both the bathroom door and the bedroom doors broken, laminate on both was split off the frame so very difficult to close and reopen. The breakfast area tables were set up more like a cafeteria with the tables all in long rows rather than more...

”The front desk clerk was excellent. That is about where the excellent part ended. The breakfast was fairly good and the hotel was fairly clean. However, the air conditioner in our room did not work sufficiently to cool the room.”

”Im not a fan of pet friendly hotels and there was a barking dog at check in with a very stressed owner yelling at it. The staff was very professional and hotel was quite clean so I gave it a good review as I had a great stay.”

”The beds made lots of noises compared to the original set up in most places.they were clunking and you could hear neighboring rooms getting in out of beds”

”Ac didn't work well in our room.”

”Nice quantity room... breakfast was alright, the pool was small.. but people were very nice and kind.”

”Good breakfast, very clean room & great staff & parking”