Shuangkou Hotellit

”The check in process was unpleasant . ”

”The central air conditioning performed poorly and failed to keep the room comfortable. ( end up we have to change to another room from east wing to west wing) We were also frustrated by the hotel’s misleading breakfast pricing. Reception promote a tax exclusive price, but this is not clearly highlighted at counter. it is not a lot but I prefer staff to disclosure the full price when I check in. Guests are drawn in by the exclude tax rate, only to discover the tax is added later when signing the...

”I have been over charged on my credit card. Kindly provide me hotel email id. ”

”깔끔하고 좋았어요. 편하게 숙박하고 갑니다.”

”Palvelu oli kiinalaiseen tapaan nuivaa, mutta hotellin puitteet hyvät. Uima-allas ja sauna ehdotonta plussaa!”

”Hotel com quarto limpo, os funcionários atenciosos, conforto, excelente café da manhã, apenas longe dos pontos turísticos.”

”The hotel staff were amazing, they supported me being through a very difficult time, very kind and respect my situation. Reception staff were super helpful for all information I required. Speically big thanks to breakfast buffet manager Mr.Pu and his assistant Ms.Zhang, who welcomed my family every single morning, assisted us for the food and beverage. We feel heart filled, respected and supported during our stay. I sincerely appreciate all their support, care and respect!”

”Good location. ”

”객실은 깨끗하고 크기도 적당했다. 직원들은 친절했지만 예약시 금연룸을 원한다는 메세지를 남겼는데도 체크인시 담배 냄새가 심한 방을 배정했고 다시 방을 교체하는 번거로움이 있었다.”

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