4 star. Lots of positives: excellent kitchen provisions including spices, roasters, crock pots, etc.,Saran wrap, aluminum foil, plastic fridge containers. Great space for families including some games. Nicely decorated for Christmas. A few negatives: master bed mattress too soft, no shovel provided to remove snow on hot tub deck, hot water tank too small…not enough hot water for 9 people dishwasher washing machine. Some of bed pillows too flat. One thing that should be identified in the VRBO description is the amount of stairs needed to climb to get to the unit. They are a challenge for seniors. We found the inside wooden stairs between the main and second floor, though lovely to look at, were worn and slippery and did result in one fall. The instructions on how to use things inside the chalet like the fireplace were very good; however…the check-in caused lots of anxiety when the entry code provided did not work. The phone number provided for property contact, Patty Renz, was inaccessible because her mailbox was full and no response to text. That should be addressed by the owners. Thankfully the written check-in information also provided the name and phone number of one of the owners who gave us his access code to get in. I raise these ‘deficiencies ‘ just so owners are aware. Overall the chalet is lovely and our family Christmas there together was memory-making. Access from chalet to and from the ski hill is EXCELLENT!!