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Tarkista saatavuus

Arvostelut: Capri by Fraser Changi City, Singapore

4 out of 5
Capri by Fraser Changi City, Singapore
3 Changi Business Park Central 1, Singapore

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 1320 kautta 2219 arvostelua" "
Arvosana 8 - Hyvä. 688 kautta 2219 arvostelua" "
Arvosana 6 - OK. 139 kautta 2219 arvostelua" "
Arvosana 4 - Huono. 40 kautta 2219 arvostelua" "
Arvosana 2 - Hirveä. 32 kautta 2219 arvostelua" "

9,2/10

Siisteys

8,8/10

Henkilökunta ja palvelu

9,0/10

Palvelut/mukavuudet

9,2/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Miikka

Hyvää: Siisteys ja huoneen mukavuus
Stellar hotel. Quiet, big rooms, huge comfortable bed. Outlet village next door, short walk to the MRT. Would happily stay again.
Yöpyi 1 yön helmikuussa 2024
Freida Ng vastasi 13.2.2024
Dear Miikka, Thank you for staying with us and providing us with a perfect rating and review on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted to learn that your overall stay with us was excellent. Your feedback is incredibly valuable, and we truly appreciate you taking the time to share it.Thank you again for choosing Capri by Fraser for your visit to Singapore. We would be delighted to welcome you back soon!In the meantime, please stay safe and well.Yours sincerely, Freida Ng Duty Manager

8/10 Hyvä

Virpi

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Siisti hotelli lähellä lentokenttää
Siisti hotelli josta hyvät yhteydet lentokentälle. Huone viihtyisä. Ostoskeskus hotelliin yhteydessä
Yöpyi 4 yötä helmikuussa 2020
Alex vastasi 8.4.2020
Dear Guest Thank you for choosing to stay with us and your feedback of the hotel. It is with great delight to know of your wonderful stay experience and we have exceeded your expectations. We look forward to the opportunity of welcoming you back and serving you in the near future. Sincerely Alex Chong Manager

6/10 OK

Liisa

Huonoa: Majoituspaikan kunto ja tilat
yö ennen lentoa Suomeen
YKSI yö ennen lentoa tässä hotellissa. Suihkussa veden tulo tosi huonoa. Siivousta ei ollut tehty hyvin, sohvatyynyistä löytyi edellisen asukkaan hiuksia. Grown Plaza on parempi lentokenttähotelli, jossa yövyin tammikuussa.
Yöpyi 1 yön elokuussa 2019
Mimi vastasi 28.8.2019
Dear Liisa Thank you for choosing to stay with us and your feedback of the hotel. We appreciate your time in sharing with us and we regret that the stay experience was not up to expectations. With regards to your feedback on the water pressure and cleanliness matters, I have personally shared with my Engineering and housekeeping team for their immediate follow up. We apologise for the quality lapse and the inconvenience caused. We look forward to being of service to you again in the future. Sincerely, Mimi Phoon Executive Assistant Manager

10/10 Loistava

Tarkistettu asiakas

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hyvä sijainti lähellä lentokenttää, kauppakeskuksen vieressä, korkea laatu kaikin tavoin. Ei kuitenkaan lentokenttäkuljetusta.
Yöpyi 1 yön tammikuussa 2019
Zuraidah Johari vastasi 18.1.2019
Thank you for choosing to stay with us and your recommendation of the hotel. We are glad to hear that you had a comfortable stay with us. With regards to the airport shuttle, it has ceased operations effective 1 October in view of the low utilization. Our hotel is accessible by train (one stop away) and taxi (15 mins drive). We sincerely apologies for the inconvenience caused. We look forward to being of service to you again in the future. Yours Sincerely, Zuraidah Johari Assistant Front Office Manager

10/10 Loistava

Tuula

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä joulukuussa 2018
Steven Tang vastasi 19.12.2018
Thank you for choosing to stay with us and your recommendation of the hotel. It is with great delight to know of your wonderful stay experience and we have exceeded your expectations. We love to welcome you back again. Sincerely Steven Tang General Manager

8/10 Hyvä

Annika

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Valitsin hotellin suhteellisen edullisen hinnan takia koska kyseessä oli yhden yön yöpyminen lentojen välissä. Hintaan ei kuulunut aamiainen joka erikseen maksettuna oli mielestäni hieman tyyris. Huone oli todella iso, pienellä keittonurkkauksella ja oleskelualueella. Sänky oli todella iso ja mukava. Pieni miinus sadesuihkun alhaisesta vedenpaineesta. Harmillista oli myös aamulla herätä kummalliseen kolinaan jota en oikein osannut kohdentaa mistä se tuli. Kuului ikkunoiden luota ja oli todella häiritsevää. Olen herkkä-uninen, joten yöunet jäivät tuon takia lyhyiksi. Hotellin vieressä on ihan hyvä ostoskeskus, ja metro oli lähellä. Keskustaan kuitenkin puolen tunnin metro-matka, joten hotelli sopii parhaiten lentojen väliseen yöpymiseen.
Mohd. Zaini vastasi 15.4.2018
Dear Annika, Thank you for choosing to stay with us and your feedback of the hotel. We appreciate your time in sharing with us your review and I am glad that you are generally happy with the stay with us. The sound at the window is due to the expansion and contraction of the cladding at the external façade of the building. We could have offered you a room change if this is brought to our attention. We appreciate your comments and we hope you will give us the opportunity to extend our personalised service to you again. Sincerely, Mohd. Zaini Front Office Manager

8/10 Hyvä

Mikko

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Siisti hotelli lähellä Changin lentokenttää
Ystävällinen ja erittäin avulias henkilökunta. Siisti huone, jossa tarpeelliset mukavuudet. Hyvä aamiainen.
General Manager vastasi 9.12.2016
Thank you very much for sharing your experience, we are delighted to hear that you've enjoyed your stay and hope to see you again soon! At the meantime, do follow us on facebook/Twitter for the latest. Regards Nick Low For Marketing and Communications

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
A stop layove, perfect location for this purpose. Next door to shopping mall, convenient. The room was comfortable and very clean.

10/10 Loistava

Martin

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus

10/10 Loistava

jeejee

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
kiva hotelli
Hotelli oli mukava ja siisti ja hyvällä paikalla. Hotelli oli lähellä lentokenttää josta pääsi aamulla kentälle helposti. Hotellin vieressä oli hyvä ostoskeskus ja metrokin ihan vieressä eli hotellilta pääsi liikkumaan myös hyvin. Hotellilla oli hyvin varusteltu kuntosali sekä kiva ulko uima allas sekä höyry että tavallinen sauna.

10/10 Loistava

Xiaojie

Hyvää: Siisteys ja palvelut/mukavuudet
Close distance from MTR Expo Station and Changi Airport. Nearby mall has plenty of shops. Would recommend.
Yöpyi 1 yön toukokuussa 2024
Eric Lai vastasi 27.5.2024
Dear Xiaojie,Many thanks for staying with us and providing us with a great rating on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted that your overall stay with us was a pleasant one. It is great to learn that we have met your stay expectation.We thank you once again for sharing your feedback out of your valuable time and we look forward to welcoming you back soon. Meanwhile, stay safe and well! Best Regards,Eric LaiDuty Manager

10/10 Loistava

Elizabeth

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean
Yöpyi 7 yötä toukokuussa 2024
Fherzana vastasi 23.5.2024
Dear Elizabeth, Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

10/10 Loistava

Aeron

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The Hotel is right beside the Expo train station and is beside multiple grocery stores and a mall which made it very convenient. The staff are very accommodating and always keeps the rooms clean. Early check in didn’t require additional payment which allowed us to take a break before exploring the area without additional cost.
Yöpyi 3 yötä toukokuussa 2024
Suriya Kumar vastasi 21.5.2024
Dear Aeron, Many thanks for staying with us and providing us with a great ratings on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted to learn that your overall stay with us at Capri By Fraser, Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well!Yours sincerely, Suriya Kumar Duty Manager

8/10 Hyvä

EUN-KHWANG

Matkusti ryhmän kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Expo역이랑 가까워서 공항가기가 편해요. 단, 새벽출발때는 쇼핑몰을 가로질러서 못 가기 때문에 이 점을 고려해서 가는 길을 알아봐야 합니다
Yöpyi 1 yön toukokuussa 2024
Fherzana vastasi 20.5.2024
Dear EUN-KHWANG,Many thanks for staying with us and providing us with a great review and rating on your recent stay at Capri by Fraser, Changi City Singapore.We are delighted to learn that your overall stay was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

8/10 Hyvä

Hendra

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Nice
Yöpyi 1 yön toukokuussa 2024
Fherzana vastasi 20.5.2024
Dear Hendra, Many thanks for staying with us and providing us with a great review and rating on your recent stay at Capri by Fraser, Changi City Singapore.We are delighted to learn that your overall stay was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

10/10 Loistava

Chhouhan

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Fherzana vastasi 20.5.2024
Dear Chhouhan,Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

10/10 Loistava

Jeffrey

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel is right next to a mall. Room had everything I needed including a filtered drinking water faucet. I'd stay here again.
Yöpyi 3 yötä toukokuussa 2024
Fherzana vastasi 20.5.2024
Dear Jeffrey,Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

10/10 Loistava

Rahimah, Singapore

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Location perfect. Next to shopping areas, quite a few halal food options, supermarkets. Comfortable & clean room. Chexk in/out process kinda slow
Yöpyi 2 yötä toukokuussa 2024
Eric Lai vastasi 14.5.2024
Dear Rahimah, Many thanks for staying with us and providing us with your kind rating and valuable feedback on your recent stay with us at Capri by Fraser Changi City.We are glad that your overall stay was good! However, we would like to extend our sincere apologies with regards to the check-in and check-out experience during your stay with us.Please be rest assured that we will investigate and work on our lapses to improve and avoid such occurrences. Once again, we appreciate the opportunity for us to improve with your feedback. We certainly look forward to another opportunity to welcoming you back again! Meanwhile, stay safe and well!Kind Regards,Eric LaiDuty Manager

8/10 Hyvä

Ryuichi

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä toukokuussa 2024
Eric Lai vastasi 13.5.2024
Dear Ryuichi, Many thanks for staying with us and providing us with your kind rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Eric LaiDuty Manager

8/10 Hyvä

Naomichi

Hyvää: Siisteys
とて良かったです
Yöpyi 3 yötä toukokuussa 2024
Eric Lai vastasi 12.5.2024
Dear Naomichi,Many thanks for staying with us and providing us with a great rating on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted that your overall stay with us was a pleasant one. It is great to learn that we have met your stay expectation.We thank you once again for sharing your feedback out of your valuable time and we look forward to welcoming you back soon. Meanwhile, stay safe and well! Best Regards,Eric LaiDuty Manager

10/10 Loistava

Graham

Matkusti ryhmän kanssa, Liikematkailija
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Perfectly located near the airport with metro link directly into the city centre. Clean, comfortable and well equipped room.
Yöpyi 3 yötä toukokuussa 2024
Eric Lai vastasi 12.5.2024
Dear Graham,Many thanks for staying with us and providing us with a great rating on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted that your overall stay with us was a pleasant one. It is great to learn that we have met your stay expectation.We thank you once again for sharing your feedback out of your valuable time and we look forward to welcoming you back soon. Meanwhile, stay safe and well! Best Regards,Eric LaiDuty Manager

10/10 Loistava

AKIRA

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
EXPO利用でしたので、隣接していてとても便利でした。駅近く、アウトレットのようなショッピングモールも目の前、空港まで1駅。部屋には、電子レンジ、食器も付属していて、連泊するには、タイパ、コスパがよいホテルでした。
Yöpyi 3 yötä toukokuussa 2024
Eric Lai vastasi 12.5.2024
Dear Akira,Many thanks for staying with us and providing us with a great rating on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted that your overall stay with us was a pleasant one. It is great to learn that we have met your stay expectation.We thank you once again for sharing your feedback out of your valuable time and we look forward to welcoming you back soon. Meanwhile, stay safe and well! Best Regards,Eric LaiDuty Manager

8/10 Hyvä

kazuaki

Liikematkailija
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
駅そばで便利でした
Yöpyi 2 yötä toukokuussa 2024
Eric Lai vastasi 11.5.2024
Dear Kazuaki,Many thanks for staying with us and providing us with a great rating on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted that your overall stay with us was a pleasant one. It is great to learn that we have met your stay expectation.We thank you once again for sharing your feedback out of your valuable time and we look forward to welcoming you back soon. Meanwhile, stay safe and well! Best Regards,Eric LaiDuty Manager

10/10 Loistava

Andras

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
1 stop to the airport by subway, there is 2 subway line within 1 minute walk, nice, clean and modern property.
Yöpyi 3 yötä toukokuussa 2024
Eric Lai vastasi 11.5.2024
Dear Andras,Many thanks for staying with us and providing us with a great rating on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted that your overall stay with us was a pleasant one. It is great to learn that we have met your stay expectation.We thank you once again for sharing your feedback out of your valuable time and we look forward to welcoming you back soon. Meanwhile, stay safe and well! Best Regards,Eric LaiDuty Manager

10/10 Loistava

Stuart

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good hotel near airport with easy train access.
Yöpyi 1 yön toukokuussa 2024
Lolly / Duty Manager vastasi 7.5.2024
Dear StuartMany thanks for staying with us and providing us with a great rating on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted that your overall stay with us was a pleasant one. It is great to learn that we have met your stay expectation.We thank you once again for sharing your feedback out of your valuable time and we look forward to welcoming you back soon. Meanwhile, stay safe and well! Best RegardsLolly Duty Manager

10/10 Loistava

Stuart

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful hotel a 10-minute MRT or taxi ride to Changi Airport, opening onto a shopping center with excellent food. (restaurants, food court, 2 supermarkets). Hotel staff was efficient, friendly and helpful. Services at the hotel are excellent, including self-service laundry and swimming pool. Kitchenette in the rooms (although you're not going to be able to cook as well as the food court next door). A very reasonably priced luxury hotel. Highest recommendation.
Yöpyi 1 yön huhtikuussa 2024
Lolly / Duty Manager vastasi 7.5.2024
Dear StuartMany thanks for staying with us and providing us with a great rating on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted that your overall stay with us was a pleasant one. It is great to learn that we have met your stay expectation.We thank you once again for sharing your feedback out of your valuable time and we look forward to welcoming you back soon. Meanwhile, stay safe and well! Best RegardsLolly Duty Manager

10/10 Loistava

Michel e

Yöpyi 1 yön toukokuussa 2024
Eric Lai vastasi 24.5.2024
Dear Michel,Many thanks for staying with us and providing us with a great rating on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted that your overall stay with us was a pleasant one. It is great to learn that we have met your stay expectation.We thank you once again for sharing your feedback out of your valuable time and we look forward to welcoming you back soon. Meanwhile, stay safe and well! Best RegardsEric LaiDuty Manager

6/10 OK

David

Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Lolly / Duty Manager vastasi 7.5.2024
Dear DavidMany thanks for staying with us and providing us with a good rating on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted to learn that your overall stay with us was a pleasant one. We thank you once again for sharing your feedback out of your valuable time and we look forward to welcoming you back soon. Meanwhile, stay safe and well! Best RegardsLolly Duty Manager

8/10 Hyvä

YEOW CHOONG KENNETH

Matkusti pienten lasten kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The overall experience was great. The hospitality of the staff makes the accommodation experience even better. Thank you for the great stay!
Yöpyi 1 yön huhtikuussa 2024
Lolly / Duty Manager vastasi 7.5.2024
Dear Yeow Choong KennethMany thanks for staying with us and providing us with a great rating on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted that your overall stay with us was a pleasant one. It is great to learn that we have met your stay expectation.We thank you once again for sharing your feedback out of your valuable time and we look forward to welcoming you back soon. Meanwhile, stay safe and well! Best RegardsLolly Duty Manager

10/10 Loistava

???

Liikematkailija
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
エキスポすぐ近くで、ショッピングモールもすぐ近く非常に使い勝手よいです。 ミニキッチンもあるので、長期滞在向け
Yöpyi 6 yötä huhtikuussa 2024
Fherzana vastasi 27.4.2024
Dear ???.Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

10/10 Loistava

Thomas

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Great place to by the airport and expo area
Yöpyi 1 yön huhtikuussa 2024
Fherzana vastasi 21.4.2024
Dear Thomas,Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

6/10 OK

Yoshitsugu

Yöpyi 1 yön huhtikuussa 2024
Eric Lai vastasi 11.5.2024
Dear Yoshitsugu,Many thanks for staying with us and providing us with a great rating on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted that your overall stay with us was a pleasant one. It is great to learn that we have met your stay expectation.We thank you once again for sharing your feedback out of your valuable time and we look forward to welcoming you back soon. Meanwhile, stay safe and well! Best Regards,Eric LaiDuty Manager

10/10 Loistava

Daryl, Federal Way

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Easy access from Changi, lots of food options.
Yöpyi 1 yön huhtikuussa 2024
Fherzana vastasi 18.4.2024
Dear Daryl, Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

10/10 Loistava

Lokmane, Arjan, Al Barsha South 3

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Fherzana vastasi 14.4.2024
Dear Lokmane,Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

6/10 OK

Kevin

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
We liked the room , but check in took longer than anticipated with only 1,person doing this when we arrived at 5.30pm local time. There was also no information provided on the hotel facilities and services available, when checking in , or where to find it.
Yöpyi 1 yön huhtikuussa 2024
Fherzana vastasi 7.4.2024
Dear Kevin, Many thanks for staying with us and providing us with your kind rating and valuable feedback on your recent stay with us at Capri by Fraser Changi City.We are glad that your overall stay was good! However, we would like to extend our sincere apologies with regards to the services and lack of information rendered by Front Desk.Please be rest assured that we will investigate and work on our lapses to improve and avoid such occurrences. Once again, we appreciate the opportunity for us to improve with your feedback. We certainly look forward to another opportunity to welcoming you back again! Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

8/10 Hyvä

Tessa

Hyvää: Siisteys
Yöpyi 1 yön maaliskuussa 2024
Fherzana vastasi 5.4.2024
Dear Tessa,Many thanks for staying with us and providing us with a great review and rating on your recent stay at Capri by Fraser, Changi City Singapore.We are delighted to learn that your overall stay was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

10/10 Loistava

ROSA

Matkusti kumppanin kanssa
The decor and architecture are unique. Everything is very well so off.
Yöpyi 2 yötä maaliskuussa 2024
Eric Lai vastasi 1.4.2024
Dear Rosa,Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted that your overall stay with us was a pleasant one. It is great to learn that we have met your stay expectation.We thank you once again for sharing your feedback out of your valuable time and we look forward to welcoming you back soon. Meanwhile, stay safe and well! Best Regards,Eric LaiDuty Manager

10/10 Loistava

Kimberlie

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Nice hotel and convenient location for an overnight airport connection. I was worried about arriving after midnight, and wanted to be sure there was 24hr check in. Property did not respond to emails prior to arrival nor did did they answer the phone the night of arrival. I took a taxi to the hotel anyway to find staff in place and kindly handled my late check in. Everything except communication was great.
Yöpyi 1 yön maaliskuussa 2024
Eric Lai vastasi 31.3.2024
Dear Kimberlie,Many thanks for staying with us and providing us with your kind rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We do sincere apologies with regards to the communication prior to your arrival. We will investigate and work on our lapses to improve and avoid such occurrences.We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Eric LaiDuty Manager

10/10 Loistava

Suzette

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Easy access from the airport. Very nice place for extended stay. Wish we were staying longer than overnight
Yöpyi 1 yön maaliskuussa 2024
Eric Lai vastasi 31.3.2024
Dear Suzette,Many thanks for staying with us and providing us with your kind rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Eric LaiDuty Manager

10/10 Loistava

Jose

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel is far from downtown and the Marina, but is located within walking distance to a shopping mall and many food options. A nice hotel to spend the night, very clean, and close to the airport. Highly recommended.
Yöpyi 1 yön maaliskuussa 2024
Fherzana vastasi 29.3.2024
Dear Jose, Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

2/10 Hirveä

ALEX

Matkusti perheen kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Chose a reservation that had breakfast on it. Expedia changed reservation to no breakfast which made the stay highly inconvenient. Room to up to expectations.
Yöpyi 4 yötä maaliskuussa 2024
Fherzana vastasi 29.3.2024
Dear ALEX,Many thanks for staying with us and providing us with your kind rating and valuable feedback on your recent stay with us at Capri by Fraser Changi City.We are glad that your overall stay was good! However, we would like to extend our sincere apologies with regards to the unfortunate issue with your reservation.Please be rest assured that we will investigate and work on our lapses to improve and avoid such occurrences. Once again, we appreciate the opportunity for us to improve with your feedback. We certainly look forward to another opportunity to welcoming you back again! Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

10/10 Loistava

Brian

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Conveniently located for the airport and walkable to a local mall with many shopping and eating options
Yöpyi 1 yön maaliskuussa 2024
Fherzana vastasi 25.3.2024
Dear Brian, Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

2/10 Hirveä

Kevin

Yöpyi 3 yötä maaliskuussa 2024
Fherzana vastasi 25.3.2024
Dear Kevin, Many thanks for staying with us and providing us with your kind rating and valuable feedback on your recent stay with us at Capri by Fraser Changi City.We are glad that your overall stay was good! However, we would like to extend our sincere apologies with regards to any shortcomings you have experienced during your stay with us.Please be rest assured that we will investigate and work on our lapses to improve and avoid such occurrences. Once again, we appreciate the opportunity for us to improve with your feedback. We certainly look forward to another opportunity to welcoming you back again! Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

10/10 Loistava

Gail

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Staff was amicable and location was close to shopping. Property was clean and well maintained. Well worth it and recommend.
Yöpyi 1 yön maaliskuussa 2024
Fherzana vastasi 20.3.2024
Dear Gail,Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

10/10 Loistava

Narayan

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Was clean and nice . Guest services a bit slow and sometimes no one answers
Yöpyi 9 yötä maaliskuussa 2024
Eric Lai vastasi 19.3.2024
Dear Narayan,Thank you for staying with us and taking the time to share your feedback on your recent stay at Capri by Fraser, Changi City / Singapore. Our sincere apologies for not being able to meet your stay expectation on your recent visit, especially on guest service experience. We truly appreciate your feedback and will definitely work on the areas for improvement.Despite these areas of feedback, we hope that your overall stay with us was still a pleasant one.Once again, thank you for taking the time to share your feedback and we look forward to welcoming you back soon.In the meantime, stay safe and well! Yours sincerely, Eric LaiDuty Manager

8/10 Hyvä

Ibrahim, Brentwood

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Eric Lai vastasi 17.3.2024
Dear Ibrahim,Many thanks for staying with us and providing us with a great review and rating on your recent stay at Capri by Fraser, Changi City Singapore.We are delighted to learn that your overall stay was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well!Kind Regards,Eric LaiDuty Manager

8/10 Hyvä

Ibrahim, Brentwood

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
It was great !
Yöpyi 1 yön maaliskuussa 2024
Eric Lai vastasi 10.3.2024
Dear Ibrahim,Many thanks for staying with us and providing us with a positive ratings on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted to learn that your overall stay with us at Capri By Fraser, Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well!Yours sincerely, Eric LaiDuty Manager

10/10 Loistava

RITAJANA

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good facility for a short term stay. Easy access to transport and shopping
Yöpyi 2 yötä maaliskuussa 2024
Freida Ng vastasi 8.3.2024
Dear RITAJANA, Thank you for staying with us and providing us with a perfect rating and review on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted to learn that your overall stay with us was excellent. Your feedback is incredibly valuable, and we truly appreciate you taking the time to share it.Thank you again for choosing Capri by Fraser for your visit to Singapore. We would be delighted to welcome you back soon!In the meantime, please stay safe and well.Yours sincerely, Freida Ng Duty Manager

10/10 Loistava

Jonathon

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Lolly vastasi 6.3.2024
Dear Jonathon, many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore! We are delighted to learn that your overall stay with us was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meantime, stay safe and well! Best Regards, Lolly Duty Manager

8/10 Hyvä

Sumito

Yöpyi 1 yön helmikuussa 2024
Fherzana vastasi 21.3.2024
Dear Sumito, Many thanks for staying with us and providing us with a great review and rating on your recent stay at Capri by Fraser, Changi City Singapore.We are delighted to learn that your overall stay was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager