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Arvostelut: Holiday Inn Singapore Orchard City Centre, an IHG Hotel

4 out of 5
Holiday Inn Singapore Orchard City Centre, an IHG Hotel
11 Cavenagh Road, Singapore

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 472 kautta 1001 arvostelua" "
Arvosana 8 - Hyvä. 389 kautta 1001 arvostelua" "
Arvosana 6 - OK. 85 kautta 1001 arvostelua" "
Arvosana 4 - Huono. 34 kautta 1001 arvostelua" "
Arvosana 2 - Hirveä. 21 kautta 1001 arvostelua" "

8,8/10

Siisteys

8,8/10

Henkilökunta ja palvelu

8,2/10

Palvelut/mukavuudet

8,4/10

Majoituspaikan kunto ja tilat

8,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Kukka-Maaria, Helsinki

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Mainio kaupunkiloma
Hotellin sijainti on hyvä. Henkilökunta on ystävällistä ja huomaavaista. Kaikki toimii mainiosti.

10/10 Loistava

Aleksi

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Loistava sijainti. Aamiaisen tarjonta olisi voinut olla kattavampi. Hotellin alue on todella rauhallinen vaikka se sijaitsee Orchard roadilta n. 200m. Lähimmälle Somerset MTR-asemalle matkaa n.400-500m.

8/10 Hyvä

Julia

Hyvää: Siisteys ja henkilökunta ja palvelu

10/10 Loistava

Moritz

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Service and breakfast perfect
Yöpyi 1 yön toukokuussa 2024
HISOCC vastasi 20.5.2024
Dear Moritz,Thank you for your kind comments and the 5 star review. We are glad that you've had a great experience and we hope to see you again soon!Warm Regards,The Team of Holiday Inn Singapore Orchard City Centre

10/10 Loistava

Sanjev

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We have always stayed in this property and love it. Everything is close by and easy access for transport as well. Very friendly staff and accommodating as well
Yöpyi 2 yötä toukokuussa 2024
HISOCC vastasi 20.5.2024
Dear SanjevWe are delighted that you've had a great experience with us. Thank you for your kind comments and the 5 star review. we hope to see you again soon!Warm Regards,The Team of Holiday Inn Singapore Orchard City Centre

8/10 Hyvä

YURIKA

Yöpyi 3 yötä toukokuussa 2024

10/10 Loistava

Tamaki

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
ビュッフェは様々な料理が充実していて、連泊していても飽きることがありませんでした。 MRTの利用にも便利で、夜遅い時間帯に空いているお店にも徒歩でいけます。
Yöpyi 7 yötä huhtikuussa 2024
Holiday Inn Singapore Orchard City Centre vastasi 6.5.2024
Dear Tamaki,Thank you for taking the time to share your comments. We are delighted to hear that you had a great experience here. It is our ongoing effort to provide the best service and great experiences for our guests and your feedback assures us that it’s in the right direction! Thank you once again for the warm remarks and we hope to welcome you again.Warm Regards,The Team at Holiday Inn Singapore Orchard City Centre

8/10 Hyvä

Lay Pooi

Hyvää: Siisteys
Yöpyi 3 yötä huhtikuussa 2024
Holiday Inn Singapore Orchard City Centre vastasi 3.5.2024
Dear Lay Pooi,Thank you for the 4-star review and we hope to welcome you again.Warm Regards,The Team of Holiday Inn Singapore Orchard City Centre

4/10 Huono

Kanae

Huonoa: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
I recently stayed at this hotel with my family of 3 for 4 nights. After a long flight, we were looking forward to resting, but upon check-in, we found our room was not fully prepared. Despite having booked for 3 people and specifically requesting an extra bed in advance, the additional bed was missing. We also encountered issues with the room amenities. Essential items like toothbrushes and slippers were not provided. Throughout our stay, housekeeping consistently overlooked replacing items; for instance, our used toothbrushes were discarded without leaving replacements. By the end of our stay, we had no towels in our room, which compounded our frustration due to the apparent lack of professionalism. We had to call hotel service every night to request toothbrushes and towels. The persistence of these issues over several nights should have highlighted a clear lack of attention to detail. I had hoped to see improvements during our stay, but, regrettably, this did not occur.
Yöpyi 3 yötä huhtikuussa 2024
HISOCC vastasi 29.4.2024
Dear Kanae,On behalf of the team, we wish to thank you for the feedback. We note your constructive feedback and we appreciate the opportunity to improve. Your comments have been shared to the respective teams for their learning and review. Thank you once again for the constructive feedback and hope to welcome you again.Warm Regards,The Team at Holiday Inn Singapore Orchard City Centre

10/10 Loistava

Henry

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel room is clean and large. Moreover, I got a discount on the dinner buffet which was delicious and provided many seafood dishes.
Yöpyi 1 yön huhtikuussa 2024
HISOCC vastasi 29.4.2024
Dear Henry,Thank you for the perfect 5/5 score! Your kind compliment has brightened our day and motivates us to continue delivering outstanding service and exceptional experiences to all our valued guests. We look forward to seeing you again soon.Warm Regards,The Team at Holiday Inn Singapore Orchard City Centre

8/10 Hyvä

Andre

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Obwohl das Hotel nicht mehr ganz neu ist, ist es gepflegt und sauber. Die Zimmer sind ruhig und gut ausgestattet. Das Personal ist äußerst freundlich und hilfsbereit. Vom Hotel kann man die Stadt sehr gut mit den öffentlichen Verkehrsmitteln erkunden. Die MRT-Station ist nur wenige Gehminuten entfernt. Auch mit Kindern kann man das Hotel empfehlen, da es mit dem Pool auf dem Dach eine Möglichkeit gibt etwas Spiel und Spaß zu haben und mit der riesigen Auswahl an Speisen für jeden das Richtige dabei sein sollte.
Yöpyi 4 yötä huhtikuussa 2024
HISOCC vastasi 22.4.2024
Dear AndreThank you for taking the time to tell us about your experience at Holiday Inn Singapore Orchard City Centre. We appreciate the compliments and we are glad that you have enjoyed your stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes and to improve Guests' experiences. Once again, thank you for choosing Holiday Inn Orchard, we look forward to seeing you again soon.Warm Regards,The Team at Holiday Inn Singapore Orchard City Centre

10/10 Loistava

Hilary

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had a wonderful stay at Holiday Inn. The pool was lovely and refreshing.
Yöpyi 3 yötä huhtikuussa 2024
HISOCC vastasi 22.4.2024
Dear HilaryThank you for the perfect 5/5 rating! We are delighted you've enjoyed your stay and we look forward to welcoming you again.Warm Regards,The Team at Holiday Inn Singapore Orchard City Centre

10/10 Loistava

Md Ashiq

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It was a good stay.
Yöpyi 8 yötä huhtikuussa 2024
HISOCC vastasi 19.4.2024
Dear Md AshiqThank you for the 5-star review and we look forward to seeing you again.Warm Regards,The Team of Holiday Inn Singapore Orchard City Centre

10/10 Loistava

maria gladys

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel is very nice but it was a bit far to the shopping area in orchard
Yöpyi 2 yötä huhtikuussa 2024
Holiday Inn Singapore Orchard City Centre vastasi 15.4.2024
Dear Maria,Thank you for taking the time to tell us about your experience at Holiday Inn Singapore Orchard City Centre. Situated in the heart of Orchard Road, the hotel is located a mere 3 minutes walk from the nearest shopping mall and a short distance away from the 2.2-kilometre boulevard of Orchard Road. Once again, thank you for choosing to stay with us and we hope to see you again in the near future.Warm Regards,The Team of Holiday Inn Singapore Orchard City Centre

8/10 Hyvä

Haruka

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
宿泊期間中に誕生日でした。部屋へ戻るとバースデーカードとケーキが置いてあり嬉しかったです。 浴槽の排水の流れが悪かったのとタオルがごわごわの点を除いてあとは快適に過ごせました。 近くにコインランドリーもあるし、バス停、MRTの駅も遠くないので困らないです。
Yöpyi 5 yötä maaliskuussa 2024
HISOCC vastasi 8.4.2024
Dear Hakuna,Thank you for taking the time to share your comments. We are very happy to hear that you had a great experience here. It is our ongoing effort to provide the best service and great experiences for our guests and your feedback assures us that it’s on the right direction! Thank you once again for the warm remarks and we hope to welcome you again.Warm Regards,The Team at Holiday Inn Singapore Orchard City Centre

10/10 Loistava

William

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great service and location, pool on the roof is nice and wasn’t too busy
Yöpyi 5 yötä maaliskuussa 2024
HISOCC vastasi 8.4.2024
Dear William,Thank you for the perfect 5/5 review! taking the time to share your comments. We are very happy to hear that you had a great experience here and we look forward to welcome you again.Warm Regards,The Team at Holiday Inn Singapore Orchard City Centre

10/10 Loistava

Tushar

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent staff
Yöpyi 4 yötä maaliskuussa 2024
HISOCC vastasi 4.4.2024
Dear Tushar,Thank you for the full 5 star review. We look forward to welcome you again.Warm Regards,The Team of Holiday Inn Singapore Orchard City Centre

8/10 Hyvä

A

Yöpyi 3 yötä maaliskuussa 2024
HISOCC vastasi 22.4.2024
Dear AThank you for your ratings and see you again soon!Warm Regards, The Team at Holiday Inn Singapore Orchard City Centre

4/10 Huono

ETSUKO

Matkusti pienten lasten kanssa
Huonoa: Siisteys ja palvelut/mukavuudet
掃除あとのベッドシーツに長い髪の毛がついていたことがよくなかった。また、3泊したが掃除後毎回ハンドタオルがおかれていなかった。朝食はとてもよかった。マレー系のコンシェルジュの方が親切で、日本語勉強しているが漢字がむずかしいとのこと、熱心で向学心があるのに感心した。
Yöpyi 3 yötä maaliskuussa 2024
Holiday Inn Singapore Orchard City Centre vastasi 1.4.2024
Dear ETSUKO,Thank you for taking the time to share your experience. We would like to extend our apologies for being below the par on our service expectations. We strive to make each stay as pleasant and comfortable for all our guests, and your comments will assist us in our continuous efforts to improve ourselves and to coach our team to provide a better experience in the future. It is never our intention for any of our guests to stay in a room that is not clean and comfortable, and we would like to assure you that the issues have been addressed with the departments concerned. We are pleased to hear that you enjoyed the breakfast during your stay and we appreciate your kind words about the helpfulness of our Malay-speaking concierge and their dedication to learning Japanese. Once again, thank you for your constructive feedback and the opportunity to improve our services.Warm Regards,The Team of Holiday Inn Singapore Orchard City Centre

8/10 Hyvä

Norma, Victoria

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
No problems
Yöpyi 1 yön maaliskuussa 2024
Holiday Inn Singapore Orchard City Centre vastasi 25.3.2024
Dear Norma,Thank you for taking your time to share your review. We are glad that you've had a great experience and we hope to see you again soon!Warm Regards,The Team of Holiday Inn Singapore Orchard City Centre

8/10 Hyvä

Sze Wa

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu
Close to shopping malls and MRT stations
Yöpyi 4 yötä maaliskuussa 2024
Holiday Inn Singapore Orchard City Centre vastasi 25.3.2024
Dear Sze Wa,Thank you for your kind comments. We are glad that you've had a great experience and we hope to see you again soon!Warm Regards,The Team of Holiday Inn Singapore Orchard City Centre

6/10 OK

JAIPRAKASH

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Breakfast wasn’t good for Indian vegetarian meal. Getting taxi to airport was challenged and I over paid for my transportation to airport . No early checking was offered to me I paid $ 150 /- extra with out breakfast to check in few hours early only 6 hours
Yöpyi 1 yön maaliskuussa 2024
Holiday Inn Singapore Orchard City Centre vastasi 20.3.2024
Dear JAIPRAKASH,Thank you for sharing your feedback. We have noted on your constructive comments such as the breakfast spread, airport transfer and early check-in fee. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes and to improve Guests experiences. Once again thank you for your constructive feedback and the opportunity to improve our servicesWarm Regards,The Team of Holiday Inn Singapore Orchard City Centre

10/10 Loistava

Madia

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything is perfect
Yöpyi 9 yötä maaliskuussa 2024
Holiday Inn Singapore Orchard City Centre vastasi 11.3.2024
Dear Madia,Thank you for taking the time to share your comments. We are very happy to hear that you had a great experience here. It is our ongoing effort to provide the best service and great experiences for our guests and your feedback assures us that it’s on the right direction! Thank you once again for the warm remarks and we hope to welcome you again.Warm Regards,The Team at Holiday Inn Singapore Orchard City Centre

10/10 Loistava

LAWRENCE

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great property. Outstanding service provided by staff in every department. I don’t know if we will visit Singapore again, but if we do, we would definitely stay here.
Yöpyi 7 yötä helmikuussa 2024
HISOCC vastasi 9.3.2024
Dear LAWRENCE,Thank you for taking the time to share your comments and the perfect 5/5 review! We are delighted to know that you had a great experience here. Thank you once again for the compliments and we hope to welcome you again when you're back in Singaore.Warm Regards,The Team at Holiday Inn Singapore Orchard City Centre

8/10 Hyvä

Howard, West Linn

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Its location to the Orchard Road is a blessing with all kinds of shoppping, SMRT, restaurants, and vibes.
Yöpyi 2 yötä maaliskuussa 2024
HISOCC vastasi 9.3.2024
Dear Howard,Thank you for taking the time to share your comments. It is our ongoing effort to provide the best service and great experiences for our guests and we hope you will be back to stay with us again.Warm Regards,The Team at Holiday Inn Singapore Orchard City Centre

8/10 Hyvä

Taisuke

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
HISOCC vastasi 3.3.2024
Dear TaisukeThank you for telling us about your experience at Holiday Inn Singapore Orchard City Centre. We are glad that you have enjoyed your stay. Once again, thank you for choosing Holiday Inn Orchard. We look forward to seeing you here again soon.Warm Regards,The Team at Holiday Inn Singapore Orchard City Centre

8/10 Hyvä

Petrus Jozef van

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Fijn hotel, vriendelijk personeel die met je meedenken. Bedden zijn voortreffelijk. Het ligt centraal en binnen 10 min loopafstand van de Metro. Prijs/kwaliteit verhouding is uitstekend.
Yöpyi 7 yötä helmikuussa 2024
Holiday Inn Singapore Orchard City Centre vastasi 26.2.2024
Dear Petrus Jozef van,Thank you for taking the time to share your comments. We are very happy to hear that you had a great experience here. It is our ongoing effort to provide the best service and great experiences for our guests and your feedback assures us that it’s on the right direction! Thank you once again for the warm remarks and we hope to welcome you again.Warm Regards,The Team at Holiday Inn Singapore Orchard City Centre

10/10 Loistava

marjorie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location for short visit to Singapore Within walking distance or public transportation
Yöpyi 3 yötä helmikuussa 2024
HISOCC vastasi 25.2.2024
Dear marjorie,Thank you for your kind comments and the 5 star review. We are glad that you've had a great experience and we hope to see you again soon!Warm Regards,The Team of Holiday Inn Singapore Orchard City Centre

8/10 Hyvä

Alexander

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Not the newest hotel but still in decent conditions. The pool area is due for an update though. Nonetheless we enjoyed our stay.
Yöpyi 3 yötä helmikuussa 2024
HISOCC vastasi 20.2.2024
Dear Alexander,Thank you for taking the time to tell us about your experience at Holiday Inn Singapore Orchard City Centre. We are glad that you have enjoyed your stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes and to improve Guests experiences. Once again, thank you for choosing Holiday Inn Orchard, we look forward to seeing you again soon.Warm Regards,The Team at Holiday Inn Singapore Orchard City Centre

10/10 Loistava

Marjorie, Bangor

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good location Staff friendly
Yöpyi 3 yötä helmikuussa 2024
Holiday Inn Singapore Orchard City Centre vastasi 19.2.2024
Dear Marjorie,Thank you for taking the time to share your experience. We are very happy to hear that you've enjoyed great service by our attentive team during your stay here at the hotel. It is our ongoing effort to provide the best service and great experiences for our guests and your feedback assures us that it’s on the right direction! Thank you once again for the warm remarks and we hope to welcome you again.Warm Regards,The Team at Holiday Inn Singapore Orchard City Centre

10/10 Loistava

Olivier

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Our stay at the hotel was great. However our room was exposed to a very noisy road, the window isolation was very very bad we had the feeling to sleep on the street. Screams, horns, loudy engines during the night.
Yöpyi 6 yötä helmikuussa 2024
Holiday Inn Singapore Orchard City Centre vastasi 19.2.2024
Dear Oliver,Thank you for taking the time to share your experience. We are very happy to hear that you had a great experience here. We regret to hear that the window isolation did not meet your expectations and we understand how disruptive external noises can be to a peaceful night's sleep. Please know that your comment is important to us as it will help us improve our service and understand our guests' preferences. Once again thank you for your constructive feedback and the opportunity to improve our servicesWarm Regards,The Team of Holiday Inn Singapore Orchard City Centre

10/10 Loistava

Rebecca

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The buffet breakfast was amazing! We had a great stay as a family
Yöpyi 4 yötä helmikuussa 2024
HISOCC vastasi 15.2.2024
Dear Rebecca,Thank you for taking the time to tell us about your experience at Holiday Inn Singapore Orchard City Centre. We appreciate the perfect 5/5 score and we are glad that you have enjoyed your stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes and to improve Guests experiences. Once again, thank you for choosing Holiday Inn Orchard, we look forward to seeing you again soon.Warm Regards,The Team at Holiday Inn Singapore Orchard City Centre

10/10 Loistava

JIM

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
HISOCC vastasi 12.2.2024
Dear JIM,Thank you for your 5 star comments and we hope to welcome you again.Warm Regards,The Team at Holiday Inn Singapore Orchard City Centre

10/10 Loistava

JAE HOON

Matkusti perheen kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä helmikuussa 2024
HISOCC vastasi 9.2.2024
Dear Jae Hoon,Thank you for the perfect 10 rating! We appreciate you took the time to share your comments. We are very happy to hear that you had a great experience here. It is our ongoing effort to provide the best service and great experiences for our guests and your feedback assures us that it’s on the right direction! Thank you once again for the warm remarks and we hope to welcome you again.Warm Regards,The Team at Holiday Inn Singapore Orchard City Centre

8/10 Hyvä

ASUKA

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
staff was nice (depends on ) and concierge were also nice to us. Breakfast was good and we can go shopping around hotel. Close to Main Street. Staff were nice to my kids Totally good. I would like to come back again
Yöpyi 3 yötä tammikuussa 2024
Holiday Inn Singapore Orchard City Centre vastasi 1.2.2024
Dear Asuka,Thank you for taking the time to share your comments. We are very happy to hear that you had a great experience here. It is our ongoing effort to provide the best service and great experiences for our guests and your feedback assures us that it’s on the right direction! Thank you once again for the warm remarks and we hope to welcome you again.Warm Regards,The Team at Holiday Inn Singapore Orchard City Centre

10/10 Loistava

jeongsub

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 7 yötä tammikuussa 2024
Holiday Inn Singapore Orchard City Centre vastasi 1.2.2024
Dear Jeongsub,Thank you for the perfect 10 rating. We are glad you've enjoyed your stay and we hope to see you again soon.Warm Regards,The Team at Holiday Inn Singapore Orchard City Centre

10/10 Loistava

Khushroo

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel was very well appointed and easy access to everything. Thank you.
Yöpyi 2 yötä tammikuussa 2024
Holiday Inn Singapore Orchard City Centre vastasi 28.1.2024
Dear Khushroo,Thank you for taking the time to share your comments. We are very happy to hear that you had a great experience here. It is our ongoing effort to provide the best service and great experiences for our guests and your feedback assures us that it’s on the right direction! Thank you once again for the warm remarks and we hope to welcome you again.Warm Regards,The Team at Holiday Inn Singapore Orchard City Centre

2/10 Hirveä

chae

Yöpyi 3 yötä tammikuussa 2024
Holiday Inn Singapore Orchard City Centre vastasi 25.1.2024
Dear Chae,Thank you for sharing your feedback. We apologise for the less than positive experience you’ve had at the hotel and we would like to invite you to share with us your experience. Your comment is important to us as it will help us improve our service and understand our guests' preferences. Our goal is to ensure a positive and memorable stay for all our guests, and we are committed to addressing any concerns raised. If there are specific issues or preferences you would like to discuss, please feel free to reach out to us directly.Warm Regards,The Team of Holiday Inn Singapore Orchard City Centre

8/10 Hyvä

Mark

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was very nice, rooms were good and the beds were massive!! Only minor complaint was that the breakfast area was too small for the amount of guests. Often had to queue and when you got in it’s no place for politely queuing!! Other than that, great! Staff were mostly pleasant too.
Yöpyi 7 yötä tammikuussa 2024
Holiday Inn Singapore Orchard City Centre vastasi 23.1.2024
Dear Mark,Thank you for taking the time to share your comments. It is our goal to provide the best service and great experiences for our guests and your feedback will assist us in our endeavours. We also noted on your other constructive comments such as the breakfast area. Your comment is important to us as it will help us improve our service and understand our guests' preferences. Once again thank you for your constructive feedback and the opportunity to improve our servicesWarm Regards,The Team of Holiday Inn Singapore Orchard City Centre

10/10 Loistava

rinaldi

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
the hotel is so good and very convenient, close to everywhere and the room is big too.
Yöpyi 2 yötä tammikuussa 2024
Holiday Inn Singapore Orchard City Centre vastasi 20.1.2024
Dear Rinaldi,Thank you for taking the time to share your comments. We are very happy to hear that you had a great experience here. It is our ongoing effort to provide the best service and great experiences for our guests and your feedback assures us that it’s on the right direction! Thank you once again for the warm remarks and we hope to welcome you again. Warm Regards,The Team at Holiday Inn Singapore Orchard City Centre

6/10 OK

Azamal, WELLINGTON

Huonoa: Henkilökunta ja palvelu
Yöpyi 2 yötä tammikuussa 2024
Holiday Inn Singapore Orchard City Centre vastasi 20.1.2024
Dear Azamal,Thank you for sharing your rating. We notice that you have less than 5 star experience and we would like to invite you to share with us your experience. Your comment is important to us as it will help us improve our service and understand our guests’ preferences. Please feel free to reach out to us. Warm Regards,The Team of Holiday Inn Singapore Orchard City Centre

10/10 Loistava

Carla

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean and comfortable room. Delicious breakfast buffet.
Yöpyi 2 yötä tammikuussa 2024
HISOCC vastasi 16.1.2024
Dear Carla,Thank you for your perfect 5/5/ score review! Your comment is important to us as it will help us improve our service and understand our guests' preferences. Once again thank you for your kind review and we hope to see you again soon!Warm Regards,The Team of Holiday Inn Singapore Orchard City Centre

10/10 Loistava

C

Yöpyi 5 yötä tammikuussa 2024
HISOCC vastasi 9.2.2024
Dear C,Thank you for perfect 5 / 5 rating! We appreciate you taking the time to share your comments. We are very happy to hear that you had a great experience here. It is our ongoing effort to provide the best service and great experiences for our guests and your feedback assures us that it’s on the right direction! Thank you once again for the warm remarks and we hope to welcome you again.Warm Regards,The Team at Holiday Inn Singapore Orchard City Centre

8/10 Hyvä

Amanda

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A comfortable room, great breakfast options, the rooftop pool and the late check out helped with our international transfers.
Yöpyi 2 yötä tammikuussa 2024
Holiday Inn Singapore Orchard City Centre vastasi 15.1.2024
Dear Amanda,Thank you for taking the time to share your comments. We are very happy to hear that you had a great experience here. It is our ongoing effort to provide the best service and great experiences for our guests and your feedback assures us that it’s on the right direction! Thank you once again for the warm remarks and we hope to welcome you again.Warm Regards,The Team at Holiday Inn Singapore Orchard City Centre

8/10 Hyvä

purevjav

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä tammikuussa 2024
Team at Holiday Inn Singapore Orchard City Centre vastasi 14.1.2024
Dear Purevjav,Thank you for sharing your rating. We are glad that you've had a great experience and we hope to see you again soon! Warm Regards,The Team at Holiday Inn Singapore Orchard City Centre

8/10 Hyvä

TAKASHI

Matkusti pienten lasten kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 3 yötä tammikuussa 2024
Holiday Inn Singapore Orchard City Centre vastasi 15.1.2024
Dear Takashi,Thank you for sharing your rating. We are very happy to hear that you had a great experience here. It is our ongoing effort to provide the best service and great experiences for our guests and your feedback assures us that it’s on the right direction! Thank you once again and we hope to welcome you again.Warm Regards,The Team at Holiday Inn Singapore Orchard City Centre

10/10 Loistava

Yusuke

Matkusti pienten lasten kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
近くのショッピングモールから地下通路を通って地下鉄を利用可能でとても便利。
HISOCC vastasi 12.2.2024
Dear YusukeThank you for taking the time to share your comments. Holiday Inn Singapore Orchard City Centre is well known for its great location and impeccable service and we are glad you've enjoyed that experience. Thank you again for the warm remarks; we hope to welcome you again.Warm Regards,The Team at Holiday Inn Singapore Orchard City Centre

10/10 Loistava

Rahul

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent Staff and Service. Very conveniently located off Orchard Road. Highly recommended.
Yöpyi 6 yötä joulukuussa 2023
Holiday Inn Singapore Orchard City Centre vastasi 15.1.2024
Dear Rahul,Thank you for taking the time to share your comments and the perfect 5 star review. We are very happy to hear that you had a great experience here. It is our ongoing effort to provide the best service and great experiences for our guests and your feedback assures us that it’s on the right direction! Thank you once again for the warm remarks and we hope to welcome you again.Warm Regards,The Team at Holiday Inn Singapore Orchard City Centre

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 3 yötä joulukuussa 2023
Holiday Inn Singapore Orchard City Centre vastasi 15.1.2024
Dear Anonymous,Thank you for sharing your rating. We are very happy to hear that you had a great experience here. It is our ongoing effort to provide the best service and great experiences for our guests and your feedback assures us that it’s on the right direction! Thank you once again and we hope to welcome you again.Warm Regards,The Team at Holiday Inn Singapore Orchard City Centre

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Huoneen mukavuus
Poor sound proof / loud noise at 4am
Stayed in third floor executive lounge floor - premium room with two beds. My issue is that at 4am or 5am every night there would be loud shouting outside as well as continuous honking by cars. It might be people coming out of bars and clubs. It was miserable for people who are trying to sleep!
Yöpyi 2 yötä tammikuussa 2024
Holiday Inn Singapore Orchard City Centre vastasi 15.1.2024
Dear Anonymous,Thank you for taking the time to share your experience. We are terribly sorry for the experience you have had and would like to apologise to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and your comments will assist us in our continuous efforts to improve ourselves. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Once again, thank you for your constructive feedback and the opportunity to improve our services.Warm Regards,The Team of Holiday Inn Singapore Orchard City Centre