Ulkouima-allas, aurinkotuoleja

Arvostelut: M Social Singapore

4 out of 5
M Social Singapore
90 Robertson Quay, Singapore

Arvostelut

8,0

Erittäin hyvä

Arvosana 10 - Loistava. 413 kautta 1002 arvostelua" "
Arvosana 8 - Hyvä. 319 kautta 1002 arvostelua" "
Arvosana 6 - OK. 153 kautta 1002 arvostelua" "
Arvosana 4 - Huono. 70 kautta 1002 arvostelua" "
Arvosana 2 - Hirveä. 47 kautta 1002 arvostelua" "

8,4/10

Siisteys

8,0/10

Henkilökunta ja palvelu

8,0/10

Palvelut/mukavuudet

8,2/10

Majoituspaikan kunto ja tilat

8,0/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä tammikuussa 2024
Anthony Lim vastasi 7.2.2024
Dear Valued Guest, Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä marraskuussa 2023
Anthony Lim vastasi 6.11.2023
Dear Valued Guest, Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

10/10 Loistava

Jukka

Yöpyi 1 yön kesäkuussa 2023
Anthony Lim vastasi 28.6.2023
Dear Jukka, Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. If there is anything else we can do to make your next visit even more enjoyable, please do not hesitate to let us know.Thank you again for your kind rating and for choosing our property. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

8/10 Hyvä

Kirsi

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 7 yötä maaliskuussa 2023
Sean Koh vastasi 25.3.2023
Hello Kirsi,Warmest greetings from M Social Singapore!Thank you for taking the time to pen down a review on our online survey.We are pleased to know that you have enjoyed a truly M Social experience and are humbled by your positive comments. We certainly look forward to delighting you once again during your next stay with us! ;)Stay Social,Sean KohFront Office Manager

8/10 Hyvä

Johanna

Matkusti perheen kanssa
Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu ja huoneen mukavuus
kolmen tähden hotelli ilman palveluita
Todella pieni huone delux loft siivooja käy ainoastaan tyhjentämässä roskiksen ja petaamassa sängyn. Hotellissa pienet sotkuiset käytävät aamupala on kymmeneen mutta he korjaavat sen jo 9.45 pois ja ilmoittavat myös sinulle että aamupala loppuu. Ei ansaitse neljää tähteä kolme tähteä kuvaa hotellia paremmin. Sijainti hyvä.
Yöpyi 5 yötä joulukuussa 2022

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good location, friendly staff
A nice convenient hotel in a good location, staff are friendly (though there are not many of them), breakfast is decent but the most basic rooms are quite small. No major problems though.
Yöpyi 4 yötä joulukuussa 2022

8/10 Hyvä

Hailey

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä toukokuussa 2024
Anthony Lim vastasi 27.5.2024
Dear Hailey, Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

10/10 Loistava

Edmund

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything good or great.. short walk to bars and dining.. in-house restaurant was fantastic and guests get a discount.. Only issue at check in was staff requested an exorbitant early check fee which we got quite angry about and refused.. but seriously everything else including staff fantastic
Yöpyi 1 yön toukokuussa 2024
Anthony Lim vastasi 23.5.2024
Dear Edmund,Thank you for your feedback! We're delighted to hear that you enjoyed our convenient location, fantastic in-house restaurant, and the overall service from our staff. We apologize for the inconvenience regarding the early check-in fee and appreciate your understanding. Your comments are valuable to us, and we'll work on improving this aspect of our service. We're glad that everything else met your expectations and hope to welcome you back soon!Warmest regards,Anthony LimCluster General Manager

10/10 Loistava

JOSE, Dallas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice hotel.
Yöpyi 3 yötä toukokuussa 2024
Anthony Lim vastasi 13.5.2024
Dear Jose,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

10/10 Loistava

Dennis

Hyvää: Siisteys
Yöpyi 1 yön toukokuussa 2024
Anthony Lim vastasi 9.5.2024
Dear Dennis, Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

8/10 Hyvä

Richard

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The spaceship wasn’t working so my promised trip to mars didn’t happen
Yöpyi 1 yön huhtikuussa 2024
Anthony Lim vastasi 29.4.2024
Dear Richard,Your spaceship to Mars breakdown sound fairly serious. If you have any plan to reschedule another launch again. Please keep us posted. Thanks Best regards, Anthony LimGeneral Manager

10/10 Loistava

NAZIM, New Rochelle

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Anthony Lim vastasi 2.5.2024
Dear Nazim,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

8/10 Hyvä

Benjamin

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice hotel, very unique with loft style sleeping quarters, but the loft was a bit of a challenge at night if you needed the toilet. Rooms are small, shower toilet combo was very small. No iron in the room. Great location, good price, quiet and unique. Small challenges overall.
Yöpyi 3 yötä huhtikuussa 2024
Anthony Lim vastasi 29.4.2024
Dear Benjamin,Thank you for your detailed feedback! We're glad to hear that you appreciated the unique loft-style room, hotel's location and quiet atmosphere. Your comments are valuable to us, and we'll certainly take them into consideration for future improvements. Please note that you can easily request these items from our Housekeeping team, who will be more than happy to deliver them to you promptly. Your comfort is our priority, and we appreciate your understanding. We look forward to welcoming you back soon for another pleasant stay.Warmest regards,Anthony LimCluster General Manager

6/10 OK

Anthony

Liikematkailija
Hyvää: Siisteys
The location is very good. No ironing board in room which I would expect to be the norm these days. It is a solid 3 star and good value.
Yöpyi 6 yötä huhtikuussa 2024
Anthony Lim vastasi 26.4.2024
Dear Anthony,Thank you for your feedback! We're glad to hear that you found our location to be very good and that you appreciated the value of your stay.Regarding the absence of an ironing board in your room, we apologize for any inconvenience caused. Please feel free to reach out to our housekeeping team, and they will be more than happy to promptly deliver an ironing board to your room.We appreciate your understanding and hope to have the pleasure of welcoming you back soon.Warm regards,Anthony LimCluster General Manager

10/10 Loistava

Sze-Yern

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Rooms are cozy but very well appointed. Close to dining options and popular areas such as Clark Quay
Yöpyi 2 yötä huhtikuussa 2024
Anthony Lim vastasi 26.4.2024
Dear Sze-Yern,Thank you for your feedback! We're delighted to hear that you found our rooms cozy and well-appointed, and that our location close to dining options and popular areas like Clarke Quay suited your needs.We look forward to welcoming you back for another cozy stay in the future!Warm regards,Anthony LimCluster General Manager

8/10 Hyvä

Andre

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location
Yöpyi 2 yötä huhtikuussa 2024
Anthony Lim vastasi 26.4.2024
Dear Andre,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

6/10 OK

kyara

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
The rooms are smaller than expected, little table space to keep belongings, lack of seating other than bed on the lower floor - for loft room. Aircon not strong.
Yöpyi 1 yön huhtikuussa 2024
Anthony Lim vastasi 26.4.2024
Dear Kyara,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the size of our rooms and the limited table space for belongings, especially in our loft room layout. Your comments are valuable to us, and we will certainly take them into consideration for future improvements.Regarding the air conditioning, we apologize if it did not meet your expectations. Our maintenance team will look into this to ensure that all our guests are comfortable during their stay.We appreciate your understanding and hope to have the opportunity to welcome you back for a more satisfying experience in the future.Warm regards,Anthony LimCluster General Manager

10/10 Loistava

Yannick, Palo Alto

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent price over quality ratio hotel. Ideally located along the Singapore river walk for. Pleasant strolls. Got upgraded to a loft room which was great from all aspects. The rooftop pool and fitness center were enjoyable. Highly recommended.
Yöpyi 3 yötä huhtikuussa 2024
Anthony Lim vastasi 23.4.2024
Dear Yannick,Thank you for your feedback! We're thrilled to hear that you found our hotel to offer excellent value for money and that you enjoyed the ideal location along the Singapore river walk. It's fantastic that you were upgraded to a loft room and that you found it great from all aspects. We're glad you enjoyed the rooftop pool and fitness center as well. Your recommendation means a lot to us, and we hope to welcome you back for another enjoyable stay in the future!Warmest regards,Anthony LimCluster General Manager

10/10 Loistava

Christoph

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Personal sehr um alles bemüht!!!!! Super Hotel. Preis Leistung Ok. Klein aber fein!!!
Yöpyi 2 yötä huhtikuussa 2024
Anthony Lim vastasi 18.4.2024
Dear Christoph,Thank you for your feedback! We're thrilled to hear that you had a great experience during your stay with us. Our team works hard to ensure that every guest has a pleasant stay, and we're glad to hear that their efforts were appreciated. If there's anything else we can do to improve your experience or if you have any further feedback, please feel free to let us know. We hope to have the pleasure of welcoming you back in the future!Warmest regards,Anthony LimCluster General Manager

10/10 Loistava

Didier

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Anthony Lim vastasi 9.5.2024
Dear Didier, Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

10/10 Loistava

XINGXING

Yöpyi 1 yön huhtikuussa 2024
Anthony Lim vastasi 6.5.2024
Dear Xing Xing, Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

10/10 Loistava

Dan Xandro Soriano

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent hotel
Yöpyi 3 yötä huhtikuussa 2024
Anthony Lim vastasi 15.4.2024
Dear Dan,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

10/10 Loistava

Sedef

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Anthony Lim vastasi 15.4.2024
Dear Sedef,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

10/10 Loistava

jennifer

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location on Robertson Quay, a short walk from many restaurants and transit options (MRT, bus). Staff were friendly and generally helpful. A/C worked well in our room. The shower tiles could have been cleaner.
Yöpyi 7 yötä maaliskuussa 2024
Anthony Lim vastasi 8.4.2024
Dear Jennifer, Thank you for taking the time to share your feedback with us. We're pleased to hear that you enjoyed our hotel's great location on Robertson Quay, with easy access to restaurants and transit options.We're glad that you found our staff friendly and generally helpful, and that the air conditioning in your room worked well to keep you comfortable.We apologize for any inconvenience caused by the cleanliness of the shower tiles. Please rest assured that we will address this promptly with our housekeeping team to ensure that such issues are rectified.Your feedback is valuable to us as we continuously strive to improve our services. We hope to have the opportunity to welcome you back for another enjoyable stay in the future. Warmest regards, Anthony LimCluster General Manager

4/10 Huono

Noburo, Warnbro

Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Unfortunately the lights in the bathroom didn't work properly and the power sockets lost power supply.
Yöpyi 3 yötä maaliskuussa 2024
Anthony Lim vastasi 8.4.2024
Dear Noburo-san,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced with the lights in the bathroom and the power sockets losing power supply during your stay.Ensuring that our facilities are fully functional is of utmost importance to us, and we regret that we fell short in this aspect during your visit. Please know that your comments have been duly noted, and we will work diligently to address these issues to prevent any recurrence in the future.We appreciate your understanding and patience, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.Warmest regards,Anthony LimCluster General Manager

10/10 Loistava

Kayser

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The Pool
Yöpyi 1 yön huhtikuussa 2024
Anthony Lim vastasi 5.4.2024
Dear Kayser,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

8/10 Hyvä

Tomoya

Liikematkailija
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
They upgraded my room and staffs were so nice so I was satisfied. They was only one thing negative was that the hair was so in the bathroom and on the floor
Yöpyi 2 yötä maaliskuussa 2024
Anthony Lim vastasi 1.4.2024
Dear Tomoya, Thank you for sharing your feedback with us! We're delighted to hear that you were satisfied with your stay and that our staff provided excellent service, including upgrading your room.However, we sincerely apologize for the cleanliness issue you encountered in the bathroom. Please rest assured that cleanliness and hygiene are top priorities for us, and we take your feedback very seriously. We will address this matter with our housekeeping team to ensure that such oversights do not happen again in the future.We appreciate your understanding and hope that this isolated incident does not deter you from choosing M Social for your future stays. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon.Warm regards,Anthony LimCluster General Manager

10/10 Loistava

Daniel

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Anthony Lim vastasi 5.4.2024
Dear Daniel,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

6/10 OK

Angela M

Hyvää: Henkilökunta ja palvelu
I think this is a great hotel for millennials and budget shoppers. Singapore is expensive! This place fit my budget and that’s why I stayed here, for 3 nights. I really like that it’s easy walking to the river and many restaurants. Not too far to walk to the subway, but feels far in the heat & humidity. It’s in a good neighborhood. I wouldn’t recommend M Social for anyone my age / in their 50s. It’s a very small room with very little space to move around in, nowhere to open or unpack your luggage and a tiny shower. Unfortunately, when I arrived, there were no bath towels, or toilet paper, housekeeping was happy to provide both to me, though upon my request. The hallway smells like someone poured cologne or perfume all over it to cover up some smell.
Yöpyi 3 yötä maaliskuussa 2024
Anthony Lim vastasi 31.3.2024
Dear Angela,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel to be a good fit for your budget and appreciated its proximity to the river and various restaurants. Your comments about the convenience of the location and the neighborhood are appreciated.We apologize for any inconvenience you experienced due to the size of the room and the limitations it presented. We understand that different guests have different preferences and needs when it comes to accommodations, and we regret that our room layout did not fully meet your expectations, particularly regarding space and amenities.Your feedback regarding the initial lack of bath towels and toilet paper is concerning, and we apologize for the oversight. Rest assured, we will address this issue with our housekeeping team to ensure it does not happen again in the future.Regarding the hallway odor, we appreciate you bringing this to our attention. We will investigate this matter further and take appropriate measures to address any unpleasant odors promptly.We value your input and take your comments seriously as we continually strive to improve the experience for all our guests. We hope that despite the challenges you encountered, you were still able to enjoy your time in Singapore.Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience.Warm regards,Anthony LimCluster General Manager

8/10 Hyvä

Tomoya

Yöpyi 3 yötä maaliskuussa 2024
Anthony Lim vastasi 17.4.2024
Dear Tomoya, Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

10/10 Loistava

Gloria, PHOENIX

Yöpyi 3 yötä maaliskuussa 2024
Anthony Lim vastasi 15.4.2024
Dear Gloria,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

6/10 OK

Nicole Julia

Yöpyi 1 yön maaliskuussa 2024
Anthony Lim vastasi 19.3.2024
Dear Nicole,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

10/10 Loistava

Dao Ming

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I love this hotel and would highly recommend it to solo travelers. Really nice area
Yöpyi 5 yötä maaliskuussa 2024
Anthony Lim vastasi 15.3.2024
Dear Dao Ming,Thank you so much for your kind words! We're thrilled to hear that you love our hotel and that you would highly recommend it to solo travelers.We're glad you enjoyed the area as well!Your recommendation means the world to us, and we look forward to welcoming you back for another wonderful stay in the future. Warm regards,Anthony LimCluster General Manager

8/10 Hyvä

Jess

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet
Stylish hotel with a nice aesthetic and lighting ambience. Quiet area but easy enough to get to the main spots with a 8 min walk to the metro. Room had a strange drain odour and was a bit small but worth the reasonable price (reasonable for Singapore!)
Anthony Lim vastasi 14.3.2024
Dear Jess,Thank you for sharing your feedback with us. We're delighted to hear that you appreciated the stylish aesthetic and lighting ambiance of our hotel, as well as the quiet surroundings. We're also glad that you found our location convenient for accessing the main spots in Singapore, with just a short walk to the metro.We apologize for any inconvenience caused by the strange drain odor in your room and appreciate your understanding. Your comments will be shared with our team to ensure that we address this issue promptly.We're pleased to hear that you found the price reasonable, considering the context of Singapore. We look forward to welcoming you back for another enjoyable stay.Warm regards,Anthony LimCluster General Mamager

10/10 Loistava

Mrs Philippa Ceri

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very convenient and a young, buzzy vibe
Yöpyi 2 yötä maaliskuussa 2024
Anthony Lim vastasi 5.3.2024
Dear Mrs. Philippa,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you found our hotel to be very convenient and enjoyed the young, buzzy vibe.Creating a vibrant and welcoming atmosphere is at the heart of what we strive for, and it's fantastic to know that you experienced just that during your stay. If there's anything specific you loved or any suggestions you'd like to share, we're all ears.We appreciate your support and look forward to welcoming you back for another positive experience in the future. Safe travels, and see you soon!Best regards,Anthony LimCluster General Manager

8/10 Hyvä

Hiroyuki

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä helmikuussa 2024
Anthony Lim vastasi 22.3.2024
Dear Hiroyuki-san,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

10/10 Loistava

Lisette Tarsih

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä helmikuussa 2024
Anthony Lim vastasi 1.3.2024
Dear Lisette,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

6/10 OK

Ann

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet
It was contemporary in style but room was small, not enough space to unpack case, electricity went off on our first evening so couldn’t use room, on final evening door lock was broken and we couldn’t get into the room until security arrived!
Yöpyi 3 yötä helmikuussa 2024
Anthony Lim vastasi 27.2.2024
Dear Ann,Thank you for sharing your feedback with us, and we sincerely apologize for the inconveniences you encountered during your stay. We regret that your experience did not meet the standards we aim to provide.We apologize for the small room size and the lack of space to unpack your case. Your feedback is essential, and we will review the room setup to ensure a more comfortable and convenient experience for our guests.The disruptions you faced with the electricity and the broken door lock are indeed regrettable. We understand the frustration caused, and we are actively addressing these issues to prevent similar occurrences in the future.We appreciate your patience and understanding during these situations. Your feedback is crucial in helping us improve our services. We hope to have the opportunity to make amends and provide you with a more positive experience in the future.Warm regards,Anthony LimCluster General Manager

10/10 Loistava

John

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great hotel in great location
The hotel and restaurant are located right on the river along with many others. This is very updated and exciting Hotel. Great staff.
Yöpyi 1 yön helmikuussa 2024
Anthony Lim vastasi 26.2.2024
Dear John,Thank you for sharing your positive feedback with us! We're delighted to hear that you enjoyed our hotel and restaurant, especially their location right on the river. We appreciate your kind words about our updated and exciting atmosphere.Our team is committed to providing excellent service, and we're thrilled to know that our staff contributed to making your experience great. We look forward to the pleasure of welcoming you back for another exciting stay in the future. Thank you for choosing us!Warm regards,Anthony LimCluster General Manager

10/10 Loistava

Zamir

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Seamless check in as I have already did the pre-registration. Had the Alcove Terrace for my 1 night stay and it was super cosy , clean and comfort for me and my partner just escaping the fast paced working environment for one night. Thank you M Social for the experience. Definitely will come back for unwinding.
Yöpyi 1 yön helmikuussa 2024
Anthony Lim vastasi 26.2.2024
Dear Zamir,Thank you for sharing your wonderful feedback with us! We are delighted to hear that your check-in was seamless, especially with the pre-registration. It's fantastic that you enjoyed the Alcove Terrace during your one-night stay and that it provided a super cozy, clean, and comfortable escape for you and your partner from the fast-paced working environment.Your kind words about your experience mean a lot to us, and we are thrilled to have been a part of your unwinding journey. We look forward to the pleasure of welcoming you back for another relaxing stay in the future.Thank you for choosing M Social!Warm regards,Anthony LimCluster General Manager

8/10 Hyvä

Michel

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä helmikuussa 2024
Anthony Lim vastasi 26.2.2024
Dear Michel,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

10/10 Loistava

shahid, Waynesboro

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great value. Comfortable. Trendy. Great location.
Yöpyi 2 yötä helmikuussa 2024
Anthony Lim vastasi 23.2.2024
Dear Shahid,Thank you for sharing your positive feedback with us! We're thrilled to hear that you found your stay to be of great value and that you enjoyed the comfort and trendy atmosphere of our accommodation. Our team works hard to create a welcoming and stylish environment for our guests, and it's wonderful to know that we succeeded in making your stay enjoyable.Additionally, we appreciate your mention of our great location. Providing a convenient and accessible setting for our guests is a priority for us, and we're delighted that our location added to the overall satisfaction of your experience.We value your feedback and look forward to the opportunity to welcome you back for another great stay in the future.Thank you for choosing us!Warm regards,Anthony LimCluster General Manager

10/10 Loistava

Thomas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä helmikuussa 2024
Anthony Lim vastasi 20.2.2024
Dear Thomas, Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

10/10 Loistava

Hideki, Singapore

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä helmikuussa 2024
Anthony Lim vastasi 20.2.2024
Dear Hideki,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

6/10 OK

Yushun

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön helmikuussa 2024
Anthony Lim vastasi 16.2.2024
Dear Yushun,Thank you for taking the time to share your feedback, and we appreciate your honesty in rating your experience. We are committed to continuous improvement and would like to learn more about your specific concerns to better address them.If you could kindly provide additional details or specific areas that you believe could be improved, it would be immensely helpful for us in enhancing our services. Your satisfaction is our top priority, and your insights play a crucial role in achieving that goal.We value your input and look forward to the opportunity to address any concerns you may have had during your stay. Please feel free to share more details, or you can contact us directly to discuss your experience further.Thank you for choosing us, and we appreciate your contribution to helping us provide a better experience for our guests.Warm regards,Anthony LimCluster General Manager

10/10 Loistava

XINTAO

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Anthony Lim vastasi 15.2.2024
Dear XinTao,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

10/10 Loistava

XINTAO

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2024
Anthony Lim vastasi 14.2.2024
Dear XinTao,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

10/10 Loistava

XINTAO

Yöpyi 1 yön helmikuussa 2024
Anthony Lim vastasi 15.2.2024
Dear XinTao,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

8/10 Hyvä

Karen, Honolulu

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is a very adequate hotel in an excellent area, right along the river, where there are lots of restaurants, and cafés. The room was small but sufficient for one person. The staff at the front desk were fantastic and check in and out was easy. One area of improvement would be the breakfast. While it is available from 6 AM to 10:30 AM on weekends, the omelette station shuts down by 9 and they do not restock the food as it gets later.
Yöpyi 2 yötä helmikuussa 2024
Anthony Lim vastasi 12.2.2024
Dear Karen,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel adequate and appreciated our excellent location along the river, surrounded by a plethora of restaurants and cafes. It's wonderful to know that the room, though small, was sufficient for your needs.We appreciate your kind words about our fantastic front desk staff and the seamless check-in and check-out process.Your feedback regarding the breakfast is invaluable, and we apologize for any inconvenience you experienced. We'll certainly address this with our team to ensure that our breakfast service meets the expectations of all our guests.We look forward to the opportunity to welcome you back.Thank you for choosing us, and we appreciate your insights.Best regardsAnthony LimCluster General Manager

8/10 Hyvä

siham, Marseille

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Anthony Lim vastasi 21.3.2024
Dear Siham,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager