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”Room was excellent and food at Bentleys was also excellent. Breakfast also was great.”

”Comfortable room and welcoming lobby”

”No elevator but everything else was amazing”

”Dirty rooms staff very unfriendly definitely do not recommend ”

”This is a nice property. We had a large room with plenty of space. The person who checked us in did a great job of explaining all of the amenities and the cookies are a nice touch. This hotel gives you a lot of value and extras that you have to pay for other places. They partner with Denny's for breakfast and it is nice that you get a hot cooked breakfast or you can also choose to upgrade with $10 towards any other menu item if you don't want the included choice. We got in later in the...

”Very attentive staff. We had trouble with neighbors loud at 3:30 am & that got handled quickly by security once we called, then the next morning they gave us a new room. Good location. Comfortable rooms. We will definitely stay here again next time we’re in Salem!”

”Clean room, helpful staff, water, coffee and fruit available.”

”Breakfast was great. Pool is open until midnight and there's bbq grills”

”The front desk woman was so sweet and amazing help!”

”Parking was well lit, breakfast had good variety and the beds were great!”

”Everything is perfect ”

”Everything was great. The only thing I would say is. The bed was a bit firm for my liking.”

”At 7:30 am they started hammering on level 4, I was on level 3, also got in shower and thought it was going to fall thru floor it was so creaky”

”Location”

”I found mold and a cockroach in my room”

”We. Check out. Early. Only sat n Sunday night mother died. Sunday. No longer need a stay. So hoping refund aloted”

”If you’re sensitive to strong, perfumy scents, this is not the hotel for you. There are multiple air fresheners throughout the hallways that spray frequently. There was even one that spreyed in the elevator. While there weren’t any air fresheners plugged into the rooms themselves, a strong fragrance would rush in every time the door was opened. Simply walking from my room to the car made my eyes water and triggered an immediate migraine.”

”This is really a boarding house. The bathroom was dirty , the for if hamburger cooking, and a non secure entry door left us with no choice but to find another hotel for the night. We were told by Brenda the hotel Manager that we would get a refund back from Expedia, but now Expedia says the hotel will not provide the refund to pass on. This hotel is rated at a 6.2, but honestly it can’t be anymore than a 2. The front of the property attracted many groups of homeless people. Not a good...

”It was a nice hotel I felt bad the staff had to deal with an intoxicated man who literally defecated on our floor in the hall. Too many rules. No visitors. Can't use stairs to go out side door. I smoke and I prefer to go outside and I can't always use the elevator because I have issues with my ears and equilibrium. They were very kind when they found out we had a service animal which was amazing. Thank you for being so accommodating considering.”

”Yes”