Sorrento Hotellit

”Room was clean, staff was friendly, location is quiet. ”

”Excellent ”

”Location was adequate.”

”Yes”

”Clean, professional complex”

”Breakfast was amazing! Pool and waterslide were super fun for the whole family. Beds were comfortable.”

”The front desk staff were very friendly and welcoming. The room was clean and perfectly adequate for an overnight stay. The breakfast was good and had a variety of options.”

”great customer service. forgot my earpods in my room and they were sent to me with 5 days.”

”T”

”Staff were friendly. Room was okay. There were silverfish in the sink and the sheets had blood stain on them ”

”No free breakfast, but other than that its good for what your paying for compared to other places”

”Staff was very friendly and restaurant was good , we were in town for a hockey tournament so the location was great and having the kitchen was very helpful ”

”Had a booking and was supposed to arrive before midnight. However the road going west from Golden to Revelstoke was closed due to avalanche control. So, I had no choice but to stay in Golden overnight instead. Called next day explained the situation and they refused to not charge me for the night. It was clearly a case of unable to arrive at hotel. What sort of management decision to charge for an unexpected circumstance. I hope your hotel makes a good profit from an unethical business practice....

”I very nice motel experience. Clean, quiet & safe. The full kitchen was a pleasant surprise.”

”We stayed a week in mid March. The room we initially stayed in was on level 4 but right at the end of the building, next to the Cahility. The music from next door started early at around 8am and went until 9:30pm. It was loud enough to hear it through the closed windows. On day 2 we asked to be moved, which the staff were happy to help. They were great, no arguments or additional charges. So overall it was a great stay.”

”Prime location, but the hotel is bit old and the room keys keep having issues. ”

”We loved the location of this hotel and I loved the view from our room which was a view of the Gentle Giant ski run. I didn’t appreciate that they didn’t have daily maid service, considering how much we paid to stay here. There was a slip that you could fill out to request towels. I put that in and they called and said that I had to come down to the front desk with my dirty towels and they would give me clean ones. They couldn’t deliver the towels because they had too many bookings, but...