South Bay Hotellit

”Where do I start. I will start with check in, which was very confusing and not intuitive. I had to go upstairs and walk around a little and ask. I ended up checking in with Hank, WHO WAS AWESOME!!!! He said I was in room 12 and that it is their haunted room. Excuse me, what?! I was freaked! I had no idea this Inn was haunted! I went to the room and the smell was absolutely awful. It was a musky scent and I sneezed and sneezed and sneezed. I didn’t sleep a wink due not only being scared to death...

”Room was perfect for what we needed and staff extremely nice! ”

”It was a very comfortable stay. The staff were very helpful and accommodating. ”

”Beautiful Hotel. ”

”Came for a college tour with my son and stayed here and our experience at this location was great. Staff were friendly and welcoming. ”

”We had a family emergency and the manager would not even work with us with getting a refund due to the fact that we had to cancel. Bad customer service ”

”EVERYTHING WAS PERFECT”

”Horrible, dirty and smelly. I checked out after 20 minutes as I was getting nauseous. You can see that I checked in the Quality Inn 30 minutes later. I should not pay for this room.”

”We enjoyed our mini getawat”

”Great experience ”

”all good”

”Breakfast was hot and fresh. Room smelled good and was clean. Friendly staff!”

”Beautiful unique room with high ceilings. Great breakfast with a chance to chat with other guests. ”

”Stay at your own risk. This place was rotten. I did not actually end up staying here. I requested- on line- as they tell you to do- to have 2 queens instead of a king. No response. They tell you to check the status of your request before you come. There is no direct number to the hotel on their website. I called the 800 number. Oh we can't help- transfer to someone else. Oh we can't help you have to call Expedia. They couldn't help but did provide a direct number to the hotel. Called and spoke...

”Yes. Gym is nice. Breakfast was great. Could use some hand lotions in room. ”

”Breakfast was decent. Pool area wasn’t kept in best shape and not many towels. The room key stopped working after the first day. And the staff tried to make it seem like we didn’t have another nights stay. Room was average. ”

”We enjoyed our long weekend stay in Suburban Studios. The rooms are spacious, the linens and towels are clean, the amenities are very useful.Thanks to the helpful female weekend staff who helped us with AC and internet issues. We appreciate your responsiveness. ”

”The room and common areas were in quite poor condition.”

”We loved our stay. The location on the lake was great and the rooms were very clean and comfy. We found the staff to be very kind and helpful. ”