South Riding Hotellit

”Excellent customer service”

”Value”

”Do NOT stay at this hotel. We arrived late at night. There were unsavory people hanging around the entrance to the hotel. They were smoking and just vagrant looking. It was after midnight when we arrived. Others in parking lot with cars coming in and out. It was very unsafe so much that we did not feel safe even getting out of the car. We ended up going to a different hotel. They are refusing to refund us even though we never stayed. There are similar reviews in this time frame that have...

”On site restaurant was excellent. Room was average. Shower had excellent water pressure and nice hot water. ”

”The room was really spacious, nothing to complain about. The pool was horrible and the water ice cold. Why even have a pool if you are not going to take care of it?”

”I was there for one night. I got there late and went to bed as I had a flight. When I woke up in the morning to take a shower the shower did not work at all. The handle was completely busted. I had to leave to catch my flight so couldn’t shower or wait to get it fixed. I was told to sign up for Hilton honors and they’d give me a credit. So turned into a marketing ploy rather then help or any credit or refund. A hotel room has two jobs… sleep and shower.”

”Family of 3 that stayed for 4 nights. Clean room, comfy beds, very friendly and helpful front desk staff, easy access to the places we needed to go. Breakfast and pool were also great. No complaints at all.”

”Wry friendly check in staff.”

”Very satisfying. Excellent service”

”We were given a room already occupied by someone when we first checked in. The problem was quickly corrected, but not a good start.”

”Everything is so good thank you so much”

”Breakfast should be included”

”Staff was friendly. Rooms were clean. The air handling unit in the room was very noisy. It was also hard to regulate the temperature. The unit had a note to use the controls on the wall. Wall control indicated to use the unit controls.”

”Room was clean, but overall hotel needs a true upgrade, especially the rooms. It feels drab, old, and worn. The colors make it feel dreary. The food was AMAZING!! So kudos to the kitchen staff!! I would definitely be back, just based on the food, IF I needed to stay there.”

”Parking easy, clean room, quiet. Good location. ”

”The room was very clean and spacious. Bed was very comfy. Parking was safe and convenient. Breakast was warm and delicious. There was a problem with check in due to an error on Expedia's part. However, Surej and Lashon were so very helpful and patient. They deserve 10 stars!!!”

”I really don’t think the security was great as the doors kept on being propped open. There is blood spots on my bed and on some of the towels.”