La Quinta Inn & Suites – Southern Rocky Mountains, Yhdysvallat

”Horrible hospitality. We asked at check-in if we could get a 45 min later check out the next day. They said sure just call in the morning. When we did they said there weren’t any more late check outs. They were incredibly rude and wouldn’t work with us at all. They continued to harass us until we did check out.”

”Breakfast was not good, bare minimum, coffee was good”

”The bed was comfortable clean, friendly staff, offered breakfast. We would have liked a better breakfast (bacon was undercooked) oatmeal was only instant packaged(toppings were old) and no fresh fruit options, one waffle maker, and no yogurt.”

”Clean and comfortable”

”We booked this hotel largely because of the pool and hot tub. When we checked in we were informed the heating element for both was out, so the hot tub wasn’t working and the pool was chilly, but at least open. Okay, we can work with that. However, when we went to swim, it was obvious the pool filter wasn’t working properly either. There was algae growth around the filter and filter ducts, a pool light with exposed wiring wrapped in duct tape pulled from the open socket to poolside linoleum and...

”Have always looked forward to staying at the LaQuinta's as the consistency of the experience is aways predictable and what degree of great. Not so much this time. Front desk people seemed so bored and unconcerned about life. As I always do upon reserving any hotel room is ask for 1st floor or close to the elevator. Ok, no elevator but "no problem, just climb those 22 steps, luggage and all and your room is right there!" Husband has parkinson's and unable to assist in carrying luggage. Hum, at...