Pensionaatit – Spessart-Main-Odenwald

"Rooms were ready in arrival, but would have needed to pay 40€ extra if wanted it before check in time. This left us with feeling of being cashed out for nothing. It would have been good customer service to give the rooms, since they were ready. Breakfast was not so good as in our previous visits. Many things ended before breakfast ending time and coffee machine didn't work Location is good. "

"Good hotel with few issues. Shower water was cold and not warm enough to have a comfortable shower. This was biggest minus. Hotel at this caliber should have warm water. I ran tap for 10 minutes on all settings but no warm water. Also check in was slow and took over 30 mins to get a room. They should hire more staff. Hotel in general is new and staff is polite. "

"The whole experience was amazing! I slept so well on the very comfortable big bed, the pools were great, everyone was so friendly. The breakfast was the best I have ever had. Anything I could have imagined, they had available at the breakfast. "

"Overall condition of the hotel was outdated. Awful noise from outside, neighbouring property, disturbed sleeping."