Spring Arbor Hotellit

”Staff was friendly, they didnt have the double rooms I reserved, only one queen bed rooms. There were stains in the carpet and in the fabric chair in room. Also debris on the floor,, like not vacuumed. Bed seemed clean, but would not stay here again with other options available in area. Breakfast was minimal muffins, bagels, juice. Air conditioning in room was good: hallways, lobby, and breakfast area was not working.”

”TV channels are limited to news only”

”Clean, friendly staff, enjoyed our 4 night stay.”

”Somehow, the room key didn't work all sudden on the last day of stay. And the before the check out, a lady approached to my husband and screamed that he had to pay for the breakfast. First of all, it is not necessary to raise a voice to the guest, any circumstance. I don't know what confusion comes from but hopefully they have a little better employee education for future.”

”I loved the cleanliness of hotel and the many things we had access to, our studio room had a refrigerator and also a sofa bed that was very convenient we also had green apples available if needed and hot tea and coffee if needed to relax/kick back. Our staff was wonderful. The breakfast was so fresh and tasty.”

”Convienent location for everything in Jackson county”

”Excellent breakfast. Friendly staff. I will stay here again.”

”Beds were terrible and complained but no help from front desk said we had been in the room for 2 hours before we complained!! Also asked for more towels and would not give us any until we brought down our used ones!! Very poor service will NOT be staying at any Comfort Inns ever again! Telling w ergo e we know about it too!! Worst customer service ever!!!!”

”The rooms were clean. The staff was excellent. Overall hotel stay was a 5 out of 5.”

”The staff is more than helpful. I forgot to include that I needed a room on the first floor due to a handicap and the staff was more than willing to accommodate our family. I also forgot my key inside the room and they were so helpful to get me back in. All the breakfast that was served was hot and well stocked. I would definitely stay here again.”

”The staff was amazing! They are very thorough and helpful! Breakfast was fantastic! Will come back!”

”Undesirable”

”The place is great. It’s clean and cozy and was very friendly and accommodating. The only things I didn’t like was the hot water smelled like sulfur and the bed was way to soft for my liking. Other than those two things it was perfect.”

”Was worst hotel ever pool is broken beds suck staff is rude no internet no breakfast TV broken”

”The front desk person was asleep on a couch near the front desk. I had to wake them up to check me in. Then I got back one day and someone had pooped in our toilet and left it there while we were gone! ”

”Very nice and quiet hotel. Room are large and staff was super helpful!”

”Comfortable bed. Very good food for breakfast. Very clean throughout. I was impressed with the accessible bathroom. There were plenty of handrails and the tub and shower were completely covered with a non slip coating. I felt very safe there.”

”Booked a room paid for it got there to find out they didn’t even have a reservation through Expedia and then on top of that so they have no rooms try to get my refund told me it’ll take 7 to 10 business days. Still haven’t gotten it never using Expedia again.”