2/10
Desk clerk was rude. I called Expedia to cancel reservation. Was put on hold while he said he would talk to hotel personally. Came back and said he talked to desk person and manager but room could not be cancelled. I talked to the manager upon checking in and was told Expedia never called. Will NEVER use Expedia again nor stay at holiday inn again.
Cynthia
Yöpyi 1 yön kesäkuussa 2025