Ulkoalueet

Arvostelut: Henkeäsalpaava rantahotelli minuutin päässä historiallisesta St Augustine & ravintoloista


Arvostelut

9,4

Poikkeuksellinen

Arvosana 10 - Loistava. 93 kautta 109 arvostelua" "
Arvosana 8 - Hyvä. 8 kautta 109 arvostelua" "
Arvosana 6 - OK. 3 kautta 109 arvostelua" "
Arvosana 4 - Huono. 1 kautta 109 arvostelua" "
Arvosana 2 - Hirveä. 4 kautta 109 arvostelua" "

8,6/10

Siisteys

Arvostelut

2/10 Hirveä

Amber C.

Huonoa: Siisteys
Terribly disappointed and upset.
Not even worth delving into all the detail, as I numerous poor reviews have already done. I unfortunately missed them by trusting the verified host and 4.7 star review. Please listen to all of the reviews about cleanliness. Entire property was misleading for more reasons than just that. Ended up having to stay somewhere else as a result. I really don’t have much more I want to say, the host will be writing a bad review in response to this as they’ve already informed me. I’m not some property witch-hunter, not out to ruin reputations, I only know what I could see first-hand. I was just trying to enjoy a vacation with my family and was hardly able to. Just use this as a sign to take bad reviews into account as well as the good.
Yöpyi 7 yötä lokakuussa 2023

10/10 Loistava

Deborah K., Roanoke, VA

Hyvää: Siisteys
Beautiful
This place was perfect for us. The hosts were awesome answering questions right away. There were 3 of us and we each had our own floor and bathroom.
Yöpyi 5 yötä lokakuussa 2023

6/10 OK

james w.

Huonoa: Siisteys
Summer vacation 2023
First of all I would like to start by saying, we vacation every year, for last seven years in Vilano. We always rent a house on the beach. The house itself and location are Great! It could have been a little cleaner. There was sand on the living room furniture, the twin beds on 2nd floor were very poorly made to the point of wondering how clean they were. Bed spreads definitely need washing or replacing. Sand was on the floors of every floor. The porches and railings are infested with spiders. Place just needs a good ol fashion cleaning. I am usually not so critical, but the property was empty for two days before we arrived. With that being said, we asked about an earlier check in time other than 5pm. I was told "if there not any vehicles in the driveway the cleaning people are gone." We could've checked in at noon. When we checked out at 10am, the cleaning guy was already there. Bottom line is property owner could be a little bit more involved. Location is great! We did have a good vacation, but will not book this property again.
Yöpyi 7 yötä elokuussa 2023

10/10 Loistava

Robert G.

Hyvää: Siisteys
Enjoyed our stay
Beautiful house and view. Private beach and easy access to the beach.
Yöpyi 5 yötä elokuussa 2023

10/10 Loistava

Ellese C.

Hyvää: Siisteys
Family Getaway
We had a wonderful week here! There was nothing better than waking up to the sunrise on the beach right outside our doors. We pretty much had the beach to ourselves (mid July)! We surfed everyday and had the best stay here! Extremely convenient for kids. We had 4! I highly recommend! God bless!
Yöpyi 7 yötä heinäkuussa 2023

10/10 Loistava

Attleigh L., Bloomington, IL

Huonoa: Siisteys
Amazing location and view.”
My family of 7 loved this beach house, it was spacious and perfect for us. My only down fall was the overall cleanliness of the property. I believe it needs a deep clean and check the functionality of the entire house, there were bathroom doors that didn’t close. There was trash behind the loft bed, there were stains and dirty marks on multiple beds/bedding. The beds were the most uncomfortable beds ever slept in. The location and view was perfect, just wish the property was cleaner. We would definitely stay here again if we see future reviews of the cleanliness being subpar.
Yöpyi 7 yötä heinäkuussa 2023

10/10 Loistava

Marion S.

Hyvää: Siisteys
Stunning views and perfect location!
Casa Pelicanos was the perfect house for our family vacation! The views from all 3 levels were stunning--no bad location to watch the sunrise without even having to step outside! The 3 levels provided the perfect amount of space for each of our family members. The host truly thought of everything we needed - from power strips all over to a water filter in the kitchen and plenty of other helpful items on hand. The location was perfect - very easy to get to the grocery, restaurants and historic St. Augustine. We definitely hope to come back for another visit!
Yöpyi 7 yötä kesäkuussa 2023

2/10 Hirveä

Mary B.

Huonoa: Siisteys
Terrible house!!
There were roaches and the house was not clean....TERRIBLE BEDS! ROOF LEAKED SO BAD IN THE LOFT THAT TBE KIDS MSTRESSES GOT SOAKED. VRBO NOR THE PROPERTY MANAGER WOULD DO ANYTHING TO COMPENSATE US FOR HAVING A 2 BR RATHER THAN A 3 BR! DO NOT RENT THIS HOUSE ITS A DUMP!!!
Yöpyi 7 yötä kesäkuussa 2023

10/10 Loistava

Amy L.

Hyvää: Siisteys
Family vacation
The home is spacious and comfortable. The location cannot be beat, right on the beach. The outdoor space with a covered area on the bottom floor, spacious deck on the main and third floor balcony are wonderful. We all enjoyed shelling, hunting for sharks teeth and relaxing. There were two turtle nests close to the home, but it was still too early for hatching. There are great restaurants within minutes, especially Caps on the Water. Publix is also very convenient. Overall we found the home a perfect fit for our multi-generational family.
Yöpyi 7 yötä kesäkuussa 2023

8/10 Hyvä

Rebecca S.

Hyvää: Siisteys
Smith family
Great location. Spectacular view of ocean.
Yöpyi 6 yötä toukokuussa 2023

10/10 Loistava

Jon W.

Hyvää: Siisteys
Great view with super quiet beach
The overall layout of the house was great. Super nice view of the ocean from inside the house, and bedrooms on east side of house. Street noise was loud for those on the west side of the house. Great kitchen. Living room furniture and kitchen chairs could use a little loving. Run the dehumidifier and the house felt dryer inside and not as musty. Owner was very responsive to any time we notified him and got back to us very quickly. We would recommend this house.
Yöpyi 7 yötä huhtikuussa 2023

10/10 Loistava

Alyce G.

Hyvää: Siisteys
Prime Beach Location
Winter getaway vacation with beach at the doorstep and St Augustine down the road. The weather was perfect for R&R. We aren’t nightlife people but it was there if you wanted. The space was way more than 2 people needed. Well stocked. I want to come back with my family!
Yöpyi 7 yötä maaliskuussa 2023

10/10 Loistava

Carol B.

Hyvää: Siisteys
Great Time
The house was great and the view was spectacular!!
Yöpyi 7 yötä lokakuussa 2022

10/10 Loistava

Tania Z.

Hyvää: Siisteys
Nice place, nice people
The property itself is a little bit tired and could use some upgrades. So if you are expecting an immaculate house, you might be disappointed, but the price can help to stay realistic - it is much cheaper to rent than most similar-sized properties in the area. So we definitely saved money on the rent and stayed at a decent place in the area where all the entertainment was within a 5-15 minutes drive or even a walk. What I really would like to point out is how kind and friendly the owner and the maintenance guy are. We experienced some issues with the property during our stay (toilet and AC on the lower level stopped working), but I was pleasantly surprised by how fast those issues were fixed and how responsive and friendly the parties involved were (the property owner Kelly, the maintenance guy Ron, the electricians). It is not about the issues, it is all about how they are resolved. Thank you, we had a nice stay and a great family vacation.
Yöpyi 7 yötä elokuussa 2022

10/10 Loistava

Richard B.

Hyvää: Siisteys
This was our family’s second year in a row to rent this amazing beach house.
Richard B. What a great week! The ocean is actually your backyard. Amazing sunrises from every level of the beach house! Early in the morning watch the fishing boats troll by netting bait fish, dolphins surfacing and feeding near the shoreline, and the peacefulness of virtually a private beach. The new steps provided easy access to the beach for all family members ranging in age from 4 to 72. We had an amazing week and will definitely rent again!
Yöpyi 7 yötä heinäkuussa 2022

10/10 Loistava

Bill H.

Hyvää: Siisteys
Beautiful and Stocked Property!!
This is a very spacious home and well stocked with extras like laundry soap, toilet paper, paper towels, trash bags etc. and tons of pots and pans and extras for cooking at home. Such an amazing spot right in the beach! Owner was extremely responsive with any questions! Would absolutely rent here again!
Yöpyi 7 yötä heinäkuussa 2022

10/10 Loistava

Jodie A.

Hyvää: Siisteys
Great vacation
We rented this house for the layout of the house and the location. Three floors/bedrooms/bathrooms was ideal for our family. The huge kitchen was great. The deck was the best!!! A few steps down and we were on the beach. That is what made the vacation!
Yöpyi 6 yötä heinäkuussa 2022

10/10 Loistava

Lori L.

Hyvää: Siisteys
Great Family Stay
The house was great for our family. The convenience to a grocery store and restaurants were perfect. The beach was beautiful with just a few steps and your feet were in the sand and sea! The house was nice with the porch areas and clean with plenty of space for our whole family. The downstairs did have a dehumidifier but the smell was different from the rest of the house (the kids we put downstairs did not complain through). We would most definitely rent again.
Yöpyi 7 yötä kesäkuussa 2022

10/10 Loistava

Rubye C.

Hyvää: Siisteys
Excellent Oceanfront House
This house is ideal for your many needs, it has three levels with a bedroom on each level, one of the bedrooms is on ground level with access to the beach. Well stocked, very clean, my family really had a wonderful experience there. Highly recommended. ,
Yöpyi 7 yötä kesäkuussa 2022

10/10 Loistava

Lisa R.

Hyvää: Siisteys
Fabulous beach front property with great views and lots of amenities!
We had an amazing trip filled with relaxation, sea shell hunting, and fun historic adventures! This house offers great views of the ocean with easy access to the beach and a short drive to all the fun St. Augustine has to offer. We enjoyed hunting for sea shells and playing in the waves. Whether you want a quiet stay on the beach watching the dolphins at sunrise or a fun filled time exploring St. Augustine for shopping, dining and adventure, this is a perfect place to stay!
Yöpyi 7 yötä toukokuussa 2022

10/10 Loistava

Diana B.

Hyvää: Siisteys
The perfect location
We had a great stay at this lovely property. The house is well appointed and welcoming. It is very clean. The location could not be better as it is on the beach and there is a lot of deck space and comfy chairs. If you need help with anything, owner is very responsive. Looking forward to visiting there again.
Yöpyi 5 yötä toukokuussa 2022

4/10 Huono

edward b., Wyncote, Pa

Huonoa: Siisteys
Dissapointing home in great location
Pictures don't reflect reality. Dune to get to beach is about 15 feet or more high. It's approx. a 30-40 degree incline with a rope anchored to help you scale from beach to steps. If you are older or have mobility issues, you aren't getting to the beach. The rattan furniture needs to be replaced. The house sleeps up to eight people but there were only two rusty plastic tube loungers; just two. The ground floor smells of mold/mildew and faintly smells on second floor. We used the portable humidifer on second floor and that seemed to eliminate smell on that floor. Property probably needs a whole house humidifier. The dirty fans mentioned in an April review still there especially in third floor alcove. There were enough beach towels and bath linens. The deck furniture was good. The location is great. St. Augustine is a neat town. The three restaurants near the house were all good. We had a great time on the beach and visiting St. Augustine.
Yöpyi 7 yötä huhtikuussa 2022

10/10 Loistava

Nancy H.

Vilano Beach house
Spacious beachfront home, lovely decor. Well appointed kitchen, best I’ve ever had use of. Beautiful views of the Atlantic with great decks to enjoy the outdoors. Easy access to St. Augustine and surrounding area. Loved the location. Highly recommend.
Yöpyi 6 yötä toukokuussa 2022

6/10 OK

Toni P.

Amazing Family Experience
Overall the trip was amazing. However, the experience at the property could have been better. There was minimal contact with the property owner and the house was not clean when we got there. Things like, ceiling fans were dirty and some ( bedroom next to stairs) did not work. Bathrooms had not been cleaned well. (Sinks were dirty) Went to grill and the grill had not been cleaned and was not usable in that condition. Finally when we wanted to go the beach and have some chairs and things to do at the beach, the only thing in the garage for us to use was a very old umbrella and a small blue baby sand shovel. That did not stop an unforgettable time at an amazing location on the beach. However, the property needs some help.
Yöpyi 7 yötä huhtikuussa 2022

8/10 Hyvä

Amy K.

Hyvää: Siisteys
Great location!
The location is fantastic. The house is right on the beach. It is a little steep to walk down to the beach, but it was manageable. The house is spacious and well-equiped. Some paper products, such as paper towels and toilet paper are provided. Hand, laundry, and dish soap are also supplied. Other necessities (shampoo, soap, Kleenex, and food) are within a 5 minute drive. We enjoyed staying at Vilano Beach, where it is less crowded and has less traffic, but it is a short drive into St. Augustine. The house and furnishings (mattresses, couch/chairs, towels) are dated/worn, but they were sufficient.
Yöpyi 6 yötä maaliskuussa 2022

10/10 Loistava

Baiju P., Troy

Hyvää: Siisteys
Great stay
Had great experience. Great location. Neat home. Very responsive host. Clean home into the beach. Had fun. There is a publix close by for grocery run. Highly rate and will be back again.
Yöpyi 7 yötä helmikuussa 2022

10/10 Loistava

Mickey H.

Hyvää: Siisteys
recent stay
Location, location, location. If you are looking to stay on a beach with a great view and constant ocean sounds. The place is as the pictures show. Immaculate and well stocked with kitchen equipment, and a service issue was responded to immediately by Ron the local support person. For the elderly, access to the beach is very difficult because of erosion of the dunes. It is located right beside highway A1A so you will hear traffic noise when you are on the side of the house, but none at all when you are on the ocean side of the house. Traffic at night is very limited and not an issue. Enjoy
Yöpyi 7 yötä helmikuussa 2022

10/10 Loistava

Michael M.

Can’t beat the location and views!
We wanted a place on the beach, in Ponte Vedra, that was easy driving distance to all PV and St. Augustine had to offer. We really enjoyed our stay at Kelly’s place. It’s a beachfront home, so you will notice ‘the usual’ moldy smell in the downstairs suite (and as a result, throughout the house), but the beautiful decks, sliding doors, windows, etc make up for it. The wifi was fantastic (we both worked there for the week on video calls and it was perfect), the AC worked well (it was not the summer, but we used it at night to cool the house down), and, did I mention those decks? We were also glad to have some supplies there like coffee and filters, though we wish there were a few more toiletries. Still we know that’s the standard for VRBOs. We did have an issue with the refrigerator, but Kelly had a repair person out within a day. In general, it was clean when we arrived - but they do need to do some ‘periodic items’ - for example, the ceiling fans were caked with dust, the living room couch needs a once over with a steamer, etc. We would stay again!
Yöpyi 7 yötä tammikuussa 2022

10/10 Loistava

Tom P.

Hyvää: Siisteys
Great place for time at the beach
This is a wonderful andbwell-appointed place for time away at the beach. Highly recommended!!!
Yöpyi 5 yötä tammikuussa 2022

10/10 Loistava

Stephen B.

Hyvää: Siisteys
Beautiful Views!
We stayed for my wife's birthday week and enjoyed the beautiful ocean views all week. It is convenient to St. Augustine and the World Golf Hall of Fame, which we visited both. The rest of the time we just enjoyed the home, sitting on the decks and reading, collecting sea shells, having a glass of wine and listening to the ocean. What a peaceful and awesome place to chill out and relax. This home is definitely on our short list of places to go for other birthday weeks or other special occasions. Everything we needed was there and our host was easy to contact the one time I called (which I would not have needed to if I had read the instructions about how to log in to the WiFi.) We highly recommend this home for anyone wanting to get away and relax and enjoy the beautiful beach and ocean!
Yöpyi 6 yötä lokakuussa 2021

10/10 Loistava

Donna E., Mount Juliet. Tennessee

Hyvää: Siisteys
Wonderful
Loved the location and layout of this house. Super nice and very clean. The host, Kelly, was the best. I would highly recommend this property and hope to return next year.
Yöpyi 5 yötä lokakuussa 2021

10/10 Loistava

Michelle H.

Hyvää: Siisteys
WONDERFUL Family Weekend
We so enjoyed staying here. The house is very clean inside and fully stocked. LOCATION LOCATION...it is perfect right on the beach. We had our one year old Granddaughter so it was perfect to be so close to the house when needed. Beach area is very private and not filled with tons of people. The house could use a really good pressure washing on the outside. Quite a few spider webs all on back porch. We just swept them down and went on with our trip. Owner is wonderful and very helpful and easy to communicate with. When traveling back to this area, we will for sure rent this place again. :)
Yöpyi 5 yötä syyskuussa 2021

10/10 Loistava

Susan F.

Hyvää: Siisteys
Perfect Location
The absolute best thing about this property is that it is on the beach. ON THE BEACH! The kiddos ran down the steps and were in the water. The beach was not crowded; we felt like we had our own private beach. It was a very quick and easy walk to and from the house to the ocean. The house was comfortable and accommodated our wants and needs, although the downstairs bedroom was not on par with the rest of the house. It is a nice add-on, but would be improved with better air flow. All in all, that was minor when compared to this perfect location. We fell in love with this beach and will be back.
Yöpyi 7 yötä heinäkuussa 2021

10/10 Loistava

Jerrilyn B., Vienna, va

Hyvää: Siisteys
July, 2021 Family Beach Vacation
Property could use some updating but overall nice. Spent most of our time at beach or in kitchen. Wonderful kitchen, tons of space.
Yöpyi 9 yötä kesäkuussa 2021

10/10 Loistava

Richard B.

Hyvää: Siisteys
Perfect Oceanfront Getaway
The inside of the house was very clean and up to date. A/C works great! Beach is right out back with a beautiful view of the ocean and sunrise from sliding back door. Wrap around deck off main floor and separate decks out of each sliding door on all 3 levels. It was like having a private beach where there was hardly anyone using it. Would definitely book again.
Yöpyi 7 yötä kesäkuussa 2021

10/10 Loistava

Kelly G.

Hyvää: Siisteys
Just what we needed!
My three daughters and their spouses live in various cities. This location was a great meeting point. Everyone had space in the beautiful home. Being able to have Gods creation as our backyard for a week was such a delightful bonus.

10/10 Loistava

chris c.

Hyvää: Siisteys
Perfect beach getaway
Have been coming to St Augustine for 40 years. This is by far one of my best experiences. Property is better than the pictures. Everything you need for your stay is provided. Beach is awesome and never crowded. Short distance from attractions and restaurants. Property was immaculate. Will definitely be booking again.
Yöpyi 7 yötä toukokuussa 2021

10/10 Loistava

Michelle S.

Hyvää: Siisteys
Pure Perfection
The best way to summarize our experience is to say we've already looked at dates we can rent again. The views from the private balcony and huge ocean front deck are amazing. The comfortable and well stocked kitchen, dining and living rooms. .. all with ocean views only enhance the great experience. It's also the little things... tons of toilet paper, paper towels, laundry and dish soap, etc that make staying here so easy. Kelly has thought of everything... places to charge your devices all over, great wifi and tvs... We will definitely be back!!!
Yöpyi 7 yötä toukokuussa 2021

10/10 Loistava

Laura W.

Hyvää: Siisteys
Amazing property
The other great reviews are totally accurate. The house was AH-mazing. Beautiful views everywhere you look. The set up was perfect with the private suite on the ground floor. Would be awesome for 2 families sharing a house. The house was clean and stocked with things like beach towels, detergents, trash bags, cleaning items and even some basic cooking spices and things. I’m used to having to bring/buy that stuff. Great set up! Literally the beach is your backyard. Easy for refills and bathroom breaks. Loved having the choice of sun on the south balcony or shade on the other balconies in the afternoon and evening. We had the beach to ourselves with the closest people outside 3-4 houses down and a few occasional walkers. Less than 10 minute drive to town for all the cool St Augustine sites and a local Publix and restaurants right there in Vilano Beach if you don’t want to go that far. Would absolutely stay again if we come back to the area.
Yöpyi 7 yötä huhtikuussa 2021

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys
Exceeded our expectations
The sunrise every morning was spectacular. The house is exactly as pictured. The view of the ocean from this house exceeded our expectations. The house is extremely well stocked - not just the usual “starter” supplies. I could go on and on with all the positives. We will be renting this property again.
Yöpyi 7 yötä huhtikuussa 2021

10/10 Loistava

Mark / Suzette D.

Hyvää: Siisteys
Perfect
This is a perfect location for a vacation. A beautiful home with an equally beautiful uncrowded beach close to historic St. Augustine. This was our second visit, the first being right after the hurricane in 2017. The owner has done wonders to the property recovering from that event and should be commended for his efforts. Well Done !! Without reservation this property is highly recommended.
Yöpyi 7 yötä huhtikuussa 2021
VrboOwner vastasi 4.5.2021
Thanks Mark! We love when guests return, especially these days, because of so many improvements to the beach and house. It's exciting to hear reactions to all the new features.

2/10 Hirveä

Christine S.

Huonoa: Siisteys
Call to owner regarding cleanliness results in being asked to leave
Whilst I have never written a review before, our experience with holiday rentals is extensive. My husband and I have successfully used VRBO for many years and previously used property agencies in the US and abroad. We currently have 3 holiday rentals booked thru June 2022. I have been reluctant to write a review on this property, but felt I must corroborate the person whose experience was so traumatic. The past year has been so debilitating, it is hard to be critical of anything or anyone. My husband and I booked this property for a 2 week holiday in September 2020. Because the booking info states that the renter is responsible for any damage, after we arrived we did an inventory and reviewed the condition of the property. What we found was subpar. I called the owner to inquire about their local management company and was met with exasperation and hostility. I tried to explain the issues that we found (photos can be provided), but in the background a woman’s voice was yelling that we must LEAVE IMMEDIATELY. I cajoled and explained that we were just trying to be helpful and protect our financial interest and after much time the owner, Kelly, agreed to let us stay IF we did not write a review. I can not imagine what we would have done for 2 weeks in the midst of a pandemic. We flew almost 2000 miles. I realize that not everyone’s cleaning procedures would be what I expect of my housekeeper, but there was so much wrong: dining room and loft ceiling fans could not be used due to dust, the vents in guest bedroom and stairwell were moldy, fridge/coffee maker/toaster/microwave all dirty, upholstery stained and dirty, no respectable cookware, the south side of property riddled with construction material, no good beach chairs/umbrellas, upper bedroom veranda door did not lock, melted red gummie bear under upholstered sofa cushions, broken leather sofa, one hob knob did not turn off completely, dirty grill, ants at kitchen sink. I used the hoover on the upper level to pick up sand, and it’s so filled with dirt, that it needs cleaned! We did stay because the location is terrific – right on the water, quiet, surprisingly very clean bathrooms, comfortable veranda furniture, and lots of beach towels. BUT folks looking for a holiday location should keep in mind that calling the owner may result in the wrath of being evicted. I have much more to write regarding the property during a Nor'easter, but the space does not allow.
Yöpyi 14 yötä syyskuussa 2020

10/10 Loistava

mike l.

Hyvää: Siisteys
Calming
We r repeat customers.
Yöpyi 7 yötä huhtikuussa 2021
VrboOwner vastasi 4.5.2021
Thanks Mike, you are always welcome.

8/10 Hyvä

Ktistie J.

Hyvää: Siisteys
Great location!
The location of this property was awesome! The beach was right off the deck and it was minutes from all the attention. There were some concerns with the house but the owner was very willing to help.
Yöpyi 7 yötä maaliskuussa 2021
VrboOwner vastasi 4.5.2021
Thanks Ktistie, I'm glad you had a nice week. Sorry about the shower leaking. We got that fixed the day you left. If you return and anything like that comes up, let us know, and we can fix it during your stay if possible.

10/10 Loistava

Kandi W., West Lafayette, Indiana

Hyvää: Siisteys
Wonderful Vacation
We truly enjoyed our stay. The house was perfect for our family and our needs/wants. Beautiful beach. Property owner was super nice and very responsive to any questions we had. We would recommend this property to family and friends!
Yöpyi 6 yötä maaliskuussa 2021
VrboOwner vastasi 4.5.2021
Thank you Kandi, I'm always happy to talk with guests during their stay to help or give recommendations. I love to hear about families enjoying the beach and house.

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys
Perfect
Grateful to find this place right on the Atlantic beach. My family had a wonderful time.
Yöpyi 5 yötä maaliskuussa 2021

10/10 Loistava

Michelle W., Carpentersville

Hyvää: Siisteys
Wonderful!!!
Best Vrbo Ever! Beautiful view, very clean, and a perfect beach home. The pictures were 100% accurate. The owner of the property is easily accessible, and answered my online questions quickly. The property manager was equally accessible, my only question was what they wanted to us to do when we left. We appreciated not having to purchase conveniences like dishwasher soap as we have in the past at other properties. I got up early to watch the sunrise every day, such a special treat. We are completely refreshed after our vacation. We already know we would like to stay there again.
Yöpyi 6 yötä maaliskuussa 2021
VrboOwner vastasi 4.5.2021
Thanks Michelle, It's great to hear you had such a good time. I'm looking forward to your next stay!

2/10 Hirveä

Tarkistettu asiakas

Huonoa: Siisteys
Extremely Dirty
We communicated extensively with the owner prior to booking to get confirmation on the cleanliness of the house because I suffer from asthma and the insisted the house was spotless, we arrived at the house around 7 PM with our two young children to find the house in a deplorable condition. There is mold on the counters and on the floor, dead bugs on the floor, sheets smelled really bad and had dirt all over them, old food was sitting on the fire extinguishers, chair covers were extensively stained, the fabric sofa stank of cigarette etc. We called the owner to share this information and inquire if their housekeeper can return only to be met with a very antagonist owner at the other end of the phone. They were extremely upset that we were calling to tell them this and they started to use profanity and insisted we get out of the house immediately. We feared for our safety. We had no where to go at that time and told them we would leave first thing the next morning. Which we did and stayed at a resort. They did agree to issues a full refund and they did.
Yöpyi 7 yötä helmikuussa 2021
VrboOwner vastasi 17.4.2021
This review is very hurtful and absolutely false. We are very proud of our cleaning crew, and the meticulous care we've taken of our property. Our cleaning crew is a family who are close personal friends, very trustworthy and honorable, and have done a great job for many years, as attested by many guests. Since covid, cleaning practices were dramatically enhanced, and considerably more time and money is spent with each cleaning. Every surface is cleaned with disinfectant between each guest stay. All bedding is washed on high heat. All the cleaning products are on display in the house. The list of cleaning protocols is too long to list here, but is on display at the property. No one has ever smoked in the house. There are signs posted that there is a fine for smoking in the house. The surfaces they claim had mold are literally cleaned with disinfectant between every guest stay. Their complaints are simply false. For example, one picture that these people sent us was something that appeared to have spots on it, and was difficult to identify. The cleaners upon returning to the house figured out the picture was taken looking down in to the top of a lampshade, and the spots were part of the lamp material, not dirt. They would have had to stand on the bed to take this picture. Although this took place on a Sunday, and the cleaners had already had to rearrange their church schedule to clean that day, they offered to drive across town to assist. But these guests said they wanted to cancel the reservation, but then refused to leave immediately, and ransacked the house and dirtied all the beds first. This is a beach house, and it was our lifelong dream. It is just as shown in the pictures, and described by many guests. We love the property very much, and take great delight in sharing it with all the guests who love it, and tell us so. These people did not even stay at our house, and should not have been allowed to make an insulting review. Here is a quote from the review immediately preceding this one. "The Beach House is very cozy, spacious, and was SUPER CLEAN for checkin."

10/10 Loistava

David B.

Hyvää: Siisteys
Great Beach House!
The Beach House is very cozy, spacious, and was SUPER CLEAN for checkin. Kelly was very helpful and responsive to all my questions. My family made some great memories during the week we stayed thru the New Year! The folks we crossed paths with at the Reef, Aunt Katie's, and in St Augustine were all such a pleasure to meet and get to know! The new beach restoration is pretty amazing! Will be back again soon! David B Miami Fl
Yöpyi 7 yötä joulukuussa 2020

10/10 Loistava

Annette M.

Hyvää: Siisteys
The most beautiful views in a spacious home.
This property was perfect for our 3 part family--a floor for each one! The views were the best ever. The beds were comfortable. Everything was well stocked. The main living area was large and had many different areas so we could all be together without being on top of one another. When we checked in we had the usual questions about turning things on--a/c, wifi, fans. I called Kelly twice and he was most gracious and helpful.
Yöpyi 7 yötä marraskuussa 2020