4/10 Huono
Alan
Matkusti perheen kanssa
2.11.2025
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Quite simply this hotel should not be open, all it’s doing is getting off to a very bad start. Pool was shut, no pool bars no seating no care, rat boxes everywhere clearly visible. The pool was advertised as open until the last day of October but this was the week before half term 29 everyday, the pool and sea views were the 2 main reasons we booked the hotel. Eventually we got the truth they had let all the pool staff have the same weeks holiday.
Only the top floor of rooms were open, the corridors had a prison like feel about them, not sure that every room needs a mirror on the ceiling, l don’t think my 80 year mother in law made any use out of hers….
We were uncompromising around the pool and eventually the front of house manager made the decision to open (also to the delight of the other guests) but no pool bar or restaurant. Everytime we wanted a drink a walk to the lift,,which took us down to the bar at reception. It’s the first hotel l've stayed in where you can’t charge anything on the room, phone was on charge in room so no way of paying after calling a manager etc they wouldn’t budge so went back to the room to collect phone that hadn’t charged as l’d taken key card out… gave up on drinks ( 2 sprites and a Fanta, wasn’t like l’d ordered 3 glasses of champagne….)
Breakfast was poor and service l could excuse due to the obvious newness of the staff but much more training needed, the restaurant is woefully small compared to the size of the hotel.
FOH mgr was brilliant
Alan
Yöpyi 7 yötä lokakuussa 2025
