4/10 Huono
Aa'Reyona, Grandview
Matkusti perheen kanssa
25.7.2025
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very misleading. Have never had issues with an Embassy Suites location until now. Room booked displayed King Suite with tub in images. Traveling with a small baby this is a necessity. Got here was relayed by staff all Kings only have showers. Floors very dirty. I scrubbed entryway for a bit. Carpet had food/few dog food pieces. My toddler will eat anything on floor she spots unfortunately. So I had to get to work as soon as we entered room after a long day of travel sadly. Stains on couch and carpet. Hotel furniture and appliance need a major update for amount guest are paying per night. I’ve stayed places for less for better experience/cleanliness. Room smells like smoked in. This stay is very unfortunate. Have a future stay booked at same location within next few months. Cancelling reservation. Highly recommend updating hotel or closing down. Definitely not up to par/meeting any other Embassy Suite locations experiences/stabdards I have experienced. This is unfortunate and surprising to my husband and self. Would have checked right out but difficult and stressful to book a new stay with small toddler in just minutes. Would love to be contacted by corporate/reimbursed for my stay.
Aa'Reyona
Yöpyi 2 yötä heinäkuussa 2025