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Arvostelut: Crystal Hotel

4 out of 5
Crystal Hotel
Via Traunter Plazzas 1, St. Moritz, GR

Arvostelut

9,2

Upea

Arvosana 10 - Loistava. 292 kautta 481 arvostelua" "
Arvosana 8 - Hyvä. 152 kautta 481 arvostelua" "
Arvosana 6 - OK. 28 kautta 481 arvostelua" "
Arvosana 4 - Huono. 8 kautta 481 arvostelua" "
Arvosana 2 - Hirveä. 1 kautta 481 arvostelua" "

9,6/10

Siisteys

9,2/10

Henkilökunta ja palvelu

8,8/10

Palvelut/mukavuudet

9,2/10

Majoituspaikan kunto ja tilat

9,2/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Jarmo

Matkusti ryhmän kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
4 star hotel, 2 star service
Good room, great location for ski lift access. Service was friendly, but often not so well functioning.. For example, we asked in the morning, if the restaurant is open for lunch. The answer was, yes the restaurant is open until 22:00. When we entered the restaurant at 14:10, we were told that lunch ended at 14:00 and only small menu is available. Still got something to eat, but... We ate in the hotel restaurant every day. Sometimes the food was really good, sometimes really bad, often pretty good. Not once was I asked, if everything is okay with my food. Usually not even after the whole meal. No one was arrogant, neither anything was intentionally done badly. Still, too many errors and constant chaos.
Risotto
Yöpyi 3 yötä tammikuussa 2021
Crystal Management vastasi 4.2.2021
Dear Jarmo Thank you for staying at the Crystal Hotel and for taking the time to write a review about our hotel. We are very sorry that you were not satisfied with our service and the food. We are usually known for our exceptional service and great cuisine. It's also disappointing for us if we didn't make it this time. We'll use the feedback to get even better. We hope to see you again at the Crystal Hotel and will do our utmost to make your stay a memorable one. Kind regards

8/10 Hyvä

Tuula

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Comfortable hotel
Nice hotel in the middle of Zermatt village. Hotel itself pretty old and worn, but room was very nice and updated, with small balcony and view to see the peak of Matterhorn. Basic breakfast. Would recommend.
Yöpyi 1 yön heinäkuussa 2018
Crystal Management vastasi 15.8.2018
Dear guest Thank you for your review, but it seems that we are not the right hotel you have reviewed. Our hotel is situated directly in the center of St. Moritz with no view to the Matterhorn. Kind regards Crystal Management

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice stay in St. Moritz
Very clean and nice hotel. Great location in the city center of St. Moritz. Breakfast was ok but far from great.
Yöpyi 2 yötä kesäkuussa 2018
Crystal Management vastasi 23.6.2018
Dear guest Thank you for staying at the Crystal Hotel and for taking the time to write a review about our hotel. Kind regards Crystal Management

10/10 Loistava

Johan

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä elokuussa 2017
Grit FOM vastasi 24.9.2017
Dear Johan We greatly appreciate your positive feedback. Kind regards Crystal Management

10/10 Loistava

olga

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wonderful hotel with the great location and very spacious rooms. Highly recommended.

10/10 Loistava

Yuliya

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024

8/10 Hyvä

Antoine, Bournemouth

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good location good hotel and nice staff
Yöpyi 7 yötä maaliskuussa 2024

10/10 Loistava

Gazmend, Grosse Pointe Park

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Perfect staff, perfect food and perfect location
Yöpyi 7 yötä maaliskuussa 2024

8/10 Hyvä

Felice

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 3 yötä helmikuussa 2024

10/10 Loistava

Kenny, Hialeah

Yöpyi 2 yötä helmikuussa 2024

10/10 Loistava

Francesco, Kew

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fantastic team and great location
Yöpyi 7 yötä helmikuussa 2024

10/10 Loistava

Thomas, EDGEWATER

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Close to all attraction
Yöpyi 3 yötä helmikuussa 2024

10/10 Loistava

Doris

Yöpyi 6 yötä tammikuussa 2024

10/10 Loistava

akiko

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024

10/10 Loistava

Kate

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024

10/10 Loistava

David

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Amazing gem!
We loved this hotel. It is elegant and has super nice touches. It feels like a 5 star in many ways, but not quite! the bedding is great and pillows awesome. The bathroom is laid out beautifully, but the best part is the staff. They are kind, helpful and just lovely. Everyone from the bellman to the front desk to the restaurant! The location is great, too!
Yöpyi 2 yötä joulukuussa 2023
Crystal Management vastasi 19.1.2024
Dear David thank your for taking the time to write your review. We are happy to read that your enjoyied your stay at the Crystal Hotel. We will hope to have the pleasure to host you another time. Kind regards

10/10 Loistava

Richard

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023

10/10 Loistava

Richard

Yöpyi 2 yötä joulukuussa 2023

10/10 Loistava

Stéphane

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä joulukuussa 2023

10/10 Loistava

Ricardo

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excelencia total
Excelente em tudo, pessoal muito alegre e atencioso, quarto muito aconchegante, bilhetes gratuitos para transporte publico, localizado em frente ao teleférico para o Piz Nair.
Yöpyi 3 yötä lokakuussa 2023
Crystal Management vastasi 13.10.2023
Thank you for your positive message. We are very happy that you were satisfied with our service.It would be great to welcome you another time.

10/10 Loistava

William

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Free shuttle from train station was waiting when we arrived. Driver took our bags loaded, unloaded, and placed them in our room! Once in the room, a rep from the hotel delivered chocolates and breakfast room service info, she checked to ensure everything was perfect in the room. At checkout, the clerk gave us two bottles of water for our trip. Shuttle driver loaded bags and took us to the train station again. This hotel really has customer service perfected!
Yöpyi 1 yön lokakuussa 2023
Crystal management vastasi 9.10.2023
Dear William Thank you for your stay at our hotel and your great review. We are happy to read that you were satisfied. Hope to see you again in the future. Kind regards. Crystal Management.

10/10 Loistava

Ludwig

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön lokakuussa 2023
Crystal management vastasi 9.10.2023
Dear Ludwig Thank you for your stay at our hotel.. We are happy to see that you were satisfied. Hope to see you again in the future. Kind regards. Crystal Management.

10/10 Loistava

Osamu

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön lokakuussa 2023
Crystal management vastasi 9.10.2023
Dear Osamu Thank you for your stay at our hotel.. We are happy to see that you were satisfied. Hope to see you again in the future. Kind regards. Crystal Management.

10/10 Loistava

Ryan

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good stuff! Natasha at the bar was amazing!
Yöpyi 1 yön syyskuussa 2023
Crystal Management vastasi 7.10.2023
Dear Ryan Thank you for your stay at our hotel and your great review. We are happy to read that you were satisfied. Hope to see you again in the future. Kind regards. Crystal Management.

10/10 Loistava

benedetta

Yöpyi 1 yön syyskuussa 2023
Crystal management vastasi 9.10.2023
Dear Benedetta Thank you for your stay at our hotel.. We are happy to see that you were satisfied. Hope to see you again in the future. Kind regards. Crystal Management.

10/10 Loistava

Ahmad

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The hotel was spotless clean, the staff was extremely helpful and friendly. The location is good, breakfast was great. I highly recommend it and would use it again when I am in Lugano again.
Yöpyi 1 yön elokuussa 2023
Crystal management vastasi 26.8.2023
Dear AhmadWe are delighted about your positive feedback and that we were able to offer you a wonderful time at our hotel.Hope to have the pleasure of welcoming you again. Kind regards

8/10 Hyvä

Ned

Matkusti kumppanin kanssa
Hyvää: Majoituspaikan kunto ja tilat
The hotel is located up the hills from the train station , so we took a taxi (overpriced) to get ourselves and Our luggage to the property. We were Then told at the desk that there is a hotel shuttle that will come to pick you up . It would have been nice To know that ahead of our arrival. Our room is comfortable, but there is a choice of keeping the window open and heating constant tra fric noise or closing it and getting too warm . No AC in the rooms makes for an uncomfortable summer visit.
Yöpyi 1 yön elokuussa 2023
Crystal management vastasi 26.8.2023
Dear NedThank you for your stay at our hotel during your visit in St. Moritz. We are sorry that you were not satisfied with the comfort of the room. On request we provide a fan into the room instead to open the window. Air condition is due to environment reasons not allowed. Hope to see you again and remain with kind regards.

8/10 Hyvä

Kiyoto

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
　ホテルの立地、サービス、施設など、充実していて満足な滞在でした。 　サンモリッツ駅との往復の送迎では、予約が多く入っている中を調整してくれて、豪雨の中を助かりました。
Yöpyi 2 yötä heinäkuussa 2023
Crystal management vastasi 18.7.2023
Dear KiyotoThank you for your stay with us and your review. We are delighted to read that you have had an enjoyable stay. Kind regards

8/10 Hyvä

Stefan

Yöpyi 1 yön heinäkuussa 2023
Crystal Management vastasi 17.7.2023
Sehr geehrter StefanVielen Dank für Ihren Besuch bei uns und die Bewertung darüber. Es freut uns, dass es Ihnen bei uns gut gefallen hat. Freundliche Grüsse

10/10 Loistava

Kenzo

Yöpyi 3 yötä heinäkuussa 2023
Crystal management vastasi 16.7.2023
Dear KenzoThank you for your stay and your great review. We are delighted that you have had an enjoyable stay with us. Best regards

10/10 Loistava

Roland

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä heinäkuussa 2023
Crystal Management vastasi 7.7.2023
Dear RolandThank you for your stay at our hotel and your review. We are delighted that you have had an enjoyable stay.Best regards

10/10 Loistava

KWANGSOO

Yöpyi 1 yön heinäkuussa 2023
Crystal management vastasi 6.7.2023
Dear guestThank you for your stay at our hotel and your great review. We are delighted that you were satisfied with our service. Best regards

4/10 Huono

Blessilda K.

Matkusti kumppanin kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
No third option. Either we sleep with warm room or deal with the outside noise with an open window. We picked to sleep with an open window and got only 2 or 3 hour sleep. Very inconvenient!
Yöpyi 1 yön kesäkuussa 2023
Crystal management vastasi 22.6.2023
Dear BlessildaThank you for your stay with us and your review. We are sorry to read that you were not satisfied with the temperature in the room. For environment reasons, hotels in St. Moritz are not permitted to use air conditioning systems. On request we provide a fan into the room. Our reception is 24 hours occupied and fulfils guest wishes at any time.

10/10 Loistava

Ramesh

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The staff was excellent. Room was rather small. There was no thermostat in the room. So, it became hot and dry.
Yöpyi 1 yön kesäkuussa 2023
Crystal management vastasi 9.6.2023
Dear RameshThank you for your great review about your stay at our hotel. We provide a fan into the room on request. Our front desk is 24 hours occupied and ready to help.

10/10 Loistava

Jeannine

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä maaliskuussa 2023
Crystal Management vastasi 7.4.2023
Dear JeannineThank you for your stay with us and your review. We are happy that you were satisfied with our services and have had an enjoyable stay.Best regards

10/10 Loistava

Jeannine

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön maaliskuussa 2023
Crystal Management vastasi 7.4.2023
Dear JeannineThank you for your stay with us and your review. We are happy that you were satisfied with our services and have had an enjoyable stay.Best regards

10/10 Loistava

Steven

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Personeel is super! zeer vriendelijk en gedienstig. We hadden een superior kamer, mooie grote badkamer, met apart bad en douche. Minibar was gratis: bier, sinaasappelsap, rivella, water en coca cola. Elke dag aangevuld. bedcomfort vonden we niet zo goed. Turndown service elke dag: super! spijtig dat er geen nespressomachine en waterkoker voor thee op de kamer aanwezig zijn, en ook geen strijkijzer.
Yöpyi 5 yötä maaliskuussa 2023
Crystal Management vastasi 16.3.2023
Dear StevenThank you for staying at the Crystal Hotel and for taking the time to write a review about our hotel. We are pleased about your positive feedback about the friendless of our staff and that you enjoyed your stay with us. We are looking forward to your next visit. Kind regards.

10/10 Loistava

Tugce

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 5 yötä helmikuussa 2023
Crystal management vastasi 11.2.2023
Dear guestThank you for your stay with us and your great review. Hope to have the peasure of welcome you again in the future. Kind regards

10/10 Loistava

Frederic

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Très bon hôtel au Coeur de st Moritz
Hôtel très bien placé en plein Coeur de St Moritz. 100m du funiculaire. La junior suite est très propre et offre de beau volume. Lit un peu ferme Ménage 2 fois par jour. Service de petit déjeuner en chambre ou buffet. Le restaurant italien est de très bonne qualité. Parfait pour un séjour en couple à la montagne
Yöpyi 4 yötä tammikuussa 2023
Crystal management vastasi 14.1.2023
Dear FredericMany thanks for your your great review about your stay with us and that you share your impression with other guests. We are happy to read that you were satisfied with our services. Hope to have the pleasure of welcoming you again. Best regards

10/10 Loistava

George

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Location is excellent! 2 min walk to ski lift. Ski school and ski rent with equipment storage are next buildings to ski lift. Restaurants and shopping of any kind 1-2 min walk. Hotel parking: across the small street. Breakfast is wonderful and included. Staff is polite and professional. Ask to arrange your activities: restaurants, train tickets, ski instructor, ski lift pass and they will help all the way with minimal effort from you. Sauna, steam room and much more perfectly operational, well done and included. Rooms have everything needed with connecting doors for families if needed. Prices are very competitive. Minibar with free refills daily with water, soft drinks and beer. Awesome place! Would go again!
Crystal management vastasi 14.1.2023
Dear GeorgeMany thanks for your your great review about your stay with us and that you share your impression with other guests. We are happy to read that you were satisfied with our service and the hospitality of our staff. Hope to have the pleasure of welcoming you again. Best regards

10/10 Loistava

Don W

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great Location
Booked a classic double and it was a very nice room. Housekeeping does an amazing job - very pleased! There was turn down service in the evening. Check in was a little less than warm and welcoming, but the staff at reception were helpful. Breakfast was fabulous - great staff in the breakfast room!! The hotel is well managed. Mini bar is complimentary. Robes and slippers, amenities are great. Hotel is quiet - very nice. Only complaint were the very soft pillows - difficult to sleep with, hardly any stuffing. Overall though very pleased.
Yöpyi 3 yötä syyskuussa 2022
Crystal management vastasi 3.11.2022
Dear DonThank you for your stay with us and your detailled review. We are happy to read that you have had an enjoyable stay with us and were satisfied with our services. Hope to have the pleasure of welcomeing you again.Best regards from St. Moritz

10/10 Loistava

Cindy

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice lobby and room, it’s in the center of town. They will take you to and from the train station. The staff was very helpful and the breakfast was very good.
Yöpyi 2 yötä syyskuussa 2022
Crystal management vastasi 16.9.2022
Dear CindyThank you for staying at the Crystal Hotel and for taking the time to write a review about our hotel. We are delighted about your positive feedback and that we were able to offer you a wonderful time at our hotel. Best regards

8/10 Hyvä

William

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very competent hotel. iPhone charger accommodation might be upgraded. Very clean and orderly.
Yöpyi 1 yön syyskuussa 2022
Crystal management vastasi 7.9.2022
Dear WilliamThank you for your stay with us and your review. We are happy that you have had an enjoyable stay and were satisfied with our services. Hope to see you again. Kind regards

10/10 Loistava

Mike

Yöpyi 1 yön elokuussa 2022
Crystal Management vastasi 18.8.2022
Dear Mike Thank you for your stay with us and your great review. We are delighted that you have had an enjoyable stay at our hotel. Hope to have the pleasure to welcome you again. Best regards

10/10 Loistava

Colin

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good staff
Friendly helpful staff Having complimentary cable pass was a nice surprize bonus
Yöpyi 2 yötä elokuussa 2022
Crystal management vastasi 7.8.2022
Dear Colin Thank you for your stay with us and your grat review. WE are happy that you had an enjoyable stay and were satisfied with our services. Hope to see you again. Kind regards.

10/10 Loistava

chanhi

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
beautiful area and hotel staff are very friendly and helpful when you need it.
Yöpyi 1 yön heinäkuussa 2022
Crystal Management vastasi 27.7.2022
Dear Chanhi Thank you for your stay with us and your review. We are happy that you were satisfied with our location and the hospitality of our staff. Hope to have the pleasure to welcome you again at our hotel. Kind regards

10/10 Loistava

Stan

Yöpyi 1 yön heinäkuussa 2022
Crystal Management vastasi 16.7.2022
Dear Stan Thank you for your stay at the Crystal Hotel and your review. We are happy that you had an enjoayble stay with us. Kind regards

10/10 Loistava

Kimberly

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Don’t let the exterior photo fool you. Although the photo makes it look like a giant ice cube, it does not look like that in actuality. It is a perfectly lovely hotel with kind and helpful staff, clean and comfortable rooms, and all the amenities you will need. Would stay again.
Yöpyi 1 yön kesäkuussa 2022
Crystal Management vastasi 16.7.2022
Dear Kimberly Thank you for staying at the Crystal Hotel and for taking the time to write a review about our hotel. We are pleased that you enjoyed your stay with us and that you were satisfied with our service and performance in all areas. It would be our pleasure to welcoming you back in the near future. Many greetings from St. Moritz.

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön kesäkuussa 2022
Crystal Management vastasi 19.6.2022
Dear guest Many thanks for your great review. We are happy that you had a wonderful stay with us. Best regards from St. Moritz.

10/10 Loistava

Carole

Yöpyi 1 yön kesäkuussa 2022