I got SMS where they told to contact administrator 2h before i will arrive. I did, set up time and went on time front of Hotel, called again now this number was switch off... After several tries, phone were on and i got in 30min late. Staircase was under construction, now it wasn't nice at all.. but soon i case it will be, and it's not usually in Spb) It was good valuable for Money, althought would pay 5€ more for better check inn, but this time it didn't bother me that much