Stockbridge Hotellit

”Upon arrival the front desk man was not welcoming, he was dismissive and pushy. I simply explained to him I had never experienced that and verbalized feeling he was coming off aggressive. I got my room key and just didn’t talk to any one there until check out. I was put in a room right next to the loud ice machine and so much random noises. The fridge in my room also barely worked and the microwave was dirty. I saw dog hair on the shower walls. And my tub looked very worn and permanent stained.”

”Historical building with lots of character, lobby fireplace was warming on a rainy day. The first floor lobby and dining rooms are very dark, great atmosphere but bring a little flashlight. Met a lot of nice people during our stay. The welcoming scotch was fantastic. We heard the breakfast was minimal. It was not, filled with all kinds of homemade apple strudel, mushroom quiche, chocolate pastries, many other delicious sweet muffins, etc.”

”I left a mouthguard on the night stand. I know where I left it. I called that night, desk person seemed too busy, said she would call me. Never did. I called back-nothing. Oh yeah, there was no hot water for the morning shower. When I called the desk, they were not supervised. At night there were some relatively scuzzy folks at some evening parties. Never again.”

”I want to give this quaint hotel five stars. The place is beautiful, the staff are super friendly and helpful and professional! The restaurant was Devine - top notch food and spirits! It’s just that it’s not restful. We were up until the staff were done for the night, then other guests filtered in making their own racket. It’s an old house - so it’s truly not meant or designed to be sound-proof. Outside of the disruptions, this was a fantastic stay!”

”This was the best hotel experience I've ever had and I have done a lot of them. The hotel has beautiful views of open fields as you pull up. The hotel itself is impressive, all the staff was very friendly and helpful during our stay. The room was not just clean but was more like a home than a hotel room. The bed faced the view from the window instead of just a wall. The couch was more of what you would have in your home. The breakfast was excellent they even had the Nutella that I love ❤️ I...

”Had trouble with noise and fighting next door. Staff responded accordingly.”

”It was all great except room 200, junior suite was very noisy from traffic. Can't close window do to AC unit. Staff friendly, clean property, good bed.”

”We had a great stay in such a beautiful building and location. The staff could not have been better. I would definitely recommend this place.”

”The room was clean and a good overnight stay for a couple just looking to spend most of their time at Turning Stone Casino that was only several miles away. The breakfast was small but so was the price.”

”This is the dumbest place to stay. Minimum room accessories, cereal only for breakfast. I will not be staying there again!”

”Rooms were very clean and it was very quite. Location of the hotel was great.”

”Receptionists didn't found our reservation and didn't give internet code to show it. Finally after 30 minutes found it and got the rooms. Internet was not working, receptionists claim it's ok but needs again an other 30 minutes to prove not! Reboot the system and start working. Please avoid if find some other hotel. Visit regular on area, but next time go an other place. Location near shopping and restaurants good, but service very starnge in US.”

”Nice location”

”The staff was incredibly helpful -- special thanks to the front desk staff who helped me several times!”

”I didn't like the fire alarm going off at 11am when you get in at 4 am and no warning what so ever! The manager lied and said they have no idea when the are coming to test the alarms I call bu You don't just test alarms that is poor management. Was only compensated 1 day when there mistake ruined 2 days! Never again unless management is replaced!”

”The air/heating systems need to be upgraded - noisy. No ceiling fan. Tech charging system needs all types. Room was nice and bath too”

”The property is either brand new or recently renovated and it is quite nice. The rooms are huge and the receptionist was extremly friendly.”