Stoneboro Hotellit

”The staff was very friendly and helpful. We chose this property because it was the only traditional hotel within walking distance of an event we were attending (Franklin Blues and BBQ Festival) so the rates were probably higher than normal. Our biggest complaint was the free hot breakfast. All 3 mornings were the same. Tasteless sausage patties and scrambled eggs. A handful of high carb offerings. Weak coffee and rock hard butter. The problem with Franklin is there are no restaurants "downtown"...

”Easy check-in and check-out. Highly accessible. Convenient location.”

”Very helpful staff.”

”A poor excuse for a hotel. The shower and the bathroom sink didn’t work well, the shower curtain was filthy, and the bath towel was the size of a hand towel. There was only one available outlet in the room, and one of the inputs was too loose to hold a plug. The sliding glass door was very hard to open and almost impossible to lock, and the curtain barely reached across the window/door. The staff was practically nonexistent. There were not enough towels, no coffee maker, and the “breakfast”...

”What a great place to stay. The room was spotless. Sam was great. Check in was easy. And the price was excellent. It is close to everything. I will definitely stay again. ”

”This property is advertised as dog friendly but it’s absolutely not dog friendly! Upon check in you’re given a document to sign that states that your pet is NOT allowed on the furniture or bedding and if they find ANY fur on either you will be charged an undisclosed cleaning fee. After showing this to my husband we chose not to stay. He went to the desk and asked for a refund of the room and pet fee. He was told that the manager was gone for the day and that she would issue a refund. One week...

”Water pressure in sink very low.”

”Welcoming front desk. Room was wonderful. Slept well. And a maintenance employee helped me by carrying my bag up the stairs. Quite a delightful place.”

”Pet friendly, very clean, nice staff. Hotel in great shape and close to GC Outlet Mall. I would stay there again. Pool and hot tub a bonus that we used every day of our 5 night stay.”

”Room was clean and hotel was very good overall”

”One of our lamps did not work. They said we can see if we can find another one. They never followed through with it. Fridge did not work. There was food left in it and it was dirty. Laundry was broke. There were NO SMOKING signs posted but plenty of smoking going on! It was gross and smelly!!! Staff were not very friendly or helpful”

”When I checked in I was extremely tired and was greeted by the friendly and helpful staff. I believe his name was James. I didn’t have my glasses on, my apologies if it wasn’t. He was there again the next morning on our departure and remembered why were there. Our stay was a short one but if we’re in need and in the area we’ll be back again. Good service is always appreciated and makes a good impression for us!”

”Good and friendly staff.”

”Very nice room”

”Great hotel eight in the middle of the outlets and only 5 minutes from keystone safari.”

”Clean”

”Positive: Reasonably priced. Parking was fine. The window in the back opened. Spectrum or Armstrong cable was fine. They provided single use soap. Dual access to the room; from both inside the motel hallway and an outside door. Staff very pleasant and tried to help with WiFi, but ended up not solving the issue. There was plenty of hot water. The bathroom and room were clean. Not so positive: The WiFi did not reach my room, so I had virtually no internet access. I had to go to the lobby to access...