Hotellit kohteessa Sugar Pine Estate, Truckee

”Had to walk through casino to get to room. Entire place smelled like smoke.”

”Yes but the shower was dangerous as there was no nonslip mat. Also we had to ask to have the room made up. We had to ask for fresh towels.”

”I loved their coffee machine! Staff was very friendly.”

”Excellent location, a beautiful setting with great amenities and access to everything Incline Village and Lake Tahoe has to offer. To pick one fault however, it was the cleanliness and upkeep of the rooms and properties. Upon arrival, we found food crumbs and popcorn on the bedroom floor. We had a 6 night stay and did not receive housekeeping one time - we had to visit the front desk to request additional toilet paper and fresh towels (family of 5). There were issues with the hot tub during our...

”I will NOT be using Expedia for further travel; due to the experience we had at this property. This property made it VERY clear that Expedia does not do any on-site Vetting, and if they do, they sure missed this one. The room we had was dirty, the bed felt like it should have been replaced a decade ago, so that made the bed sheets, (that didn't seem to be the correct size) VERY susceptible to coming off, wallpaper was coming off the wall, desk chair leather was cracked and brittle (needed to be...

”We can’t say enough about this beautifully redone hotel. It’s comfortable, luxurious and has everything you need. The staff is great - friendly, helpful, talkative as much as you want. It feels like family and you can’t help but feel comfortable. As you get cozy you start to realize all the details and attention given to make it perfect.”

” Needs pest control and better instructions for trash collection. Great beds and wonderful pool/spa area and very friendly staff. ”

”The ownership seemed in transition with policy like free breakfasts being changed. The buffet breakfast was not offered. Room was clean but the auto on lighting in the sink area would come on with any movement. Since there is not a door, we often would be awakened . The person on the front desk was very helpful as was the housekeeper.”

”Loved everything about it!”

”It was a quiet relaxing stay with an amazing view of Lake Tahoe we enjoyed the continental breakfast and friendly staff.”

”Loved our stay here. It was very peaceful and the reception staff were very friendly. They were great with communication and instructions. We got to our cottage after hours and it was a smooth check-in with the instructions emailed to us. The cottage is very comfy and spacious.It was about a 10 min drive to everything like downtown Truckee and it said 15/20 min to Palisades Tahoe but felt like less. ”

”Room was beautiful. Dining was awful. Bland food and terrible service. Front desk was not knowledgeable about things to do in the area. Went on the onsite hike and trail was not well marked. Off duty employees said they hadn’t gotten around to the t yet. Very underwhelmed by the resort”

”Nice location AC unit did t work and the room was pretty hot. Little to no air circulation. Had to sleep with the door open it got so hot. (Yes, we had all 2 windows completely open.)”

”The cabin was perfectly located a short walk from the beach and situated away from others so it was quiet and peaceful. It was a great size for my boyfriend and two teenage kids. The nice shower and washer/dryer were invaluable after long swims in the lake. The full kitchen was perfect for making breakfast. The living area was great for relaxing and watching late night movies together. The beds were comfortable, although the only two complaints would be to fix the squeaky bed frame in the bigger...

”Staff is rud.”

”Staff was super helpful and such a great location.”

”Lake Tahoe on aivan mahtava pikkukaupunki. Kuvankauniit maisemat ja kompakti. Basecamp oli siisti - ei mitaan valitettavaa”