Summit Hotellit

”The staff was great. Helpful and friendly and helped us to handle a very sticky situation caused by an unruly guest, not related to the property. We were close to just leaving to avoid the issue that was caused by this person, but Management was able to come to the lobby and handle the issue personally and we felt comfortable staying as originally planned. We do travel with a small companion dog, my service animal. The facilities were accommodating and comfortable for traveling with a pet. The...

”The staff was friendly and helpful.”

”We stayed in the one bedroom studio with kitchen and we loved the room because the living area was spacious and room was clean. The kitchen had all the simple amenities you need. The only thing I wish we knew was that the rooms did not have AC and it was super warm 78 degrees in room but it felt hotter. We had staff turn the pilot off on fireplace too because even with it off the pilot was emitting heat and the windows don’t open all the way. There was a fan in room which was nice but when we...

”I checked out early. Only stayed for 5hours. Very sketchy. My window didn’t lock and it faced a dark alley.”

”Front desk person was rude and never let you finish a sentence. I am certain they take towels from the floor to have you reuse them. I asked for more towels (I did not tell them I suspected their repurposed towel scheme) and was told to bring the ones in the room to the front desk where she inspected the towels with a look on her face like “how can you tell these were repurposed?” I did get new towels but the experience really did not sit well with me. The sheets were stained and the parking...

”Brian Head Resort was close by..”

”A quick over night stay. All was good. ”

”The elevator was out of order, yet we were initially given a room on the 4th floor even though the staff was aware that it wasn’t working. That would have meant carrying our luggage up several flights of stairs. Thankfully, another staff member assisted us and moved us to a room on the 2nd floor.”

”No hot water for the first two and a half days. Strong musty smell in our room. Staff were friendly and apologetic but no manager was on the property and when contacted did not show.”

”Very good, nice breakfast and good beds. ”

”The hotel was clean and quiet, hiwever the beds are hard as a rock. So no matter how nice a hotel is, if the bed is not comfortable, it defeats the purpose. ”

”We’ve stayed at this property off and on over the years. Once upon a time, we’d rather stay at a SpringHill than any other, but quality has diminished over the years and there are other choices that remind us of the “way it used to be.” That said, it’s fine. One of the cheapening changes is the continental breakfast. I don’t know how they can make eggs and sausage so undesirable, but they’ve done it! ”

”The food was fresh and good.”

”Yes, the room was spotless, very lovely. I like the name welcome on the TV too. Thanks for a lovely stay.”

”Yes”

”I loved this place I will be back for sure”