Dear valued guest - thank you so much for your detailed feedback and the great review. We are happy you enjoyed your stay. Hopefully we are able to welcome you back in the near future. Till then we wish you safe travels ahead. Kind regards Thomas

Dear James,Thank you for taking the time to leave us a review. We truly appreciate your feedback and are pleased to see that you rated your experience with us positively.We strive to provide excellent service and experiences for all our guests, and your feedback helps us to continuously improve. If there is anything specific you feel we could do better to earn a full 5-star rating next time, please do not hesitate to let us know. Your input is invaluable to us.Thank you once again for choosing Aleenta resort and Spa. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,

Dear Vaclav,Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found everything to be excellent during your stay with us.At Aleenta Resort and Spa we strive to provide our guests with the best possible experience, and it's always rewarding to hear that we've succeeded in our efforts. Your feedback means the world to us and serves as motivation for our team to continue delivering exceptional service.We truly appreciate your kind words and your decision to choose us for your stay. If you ever find yourself in the area again, we would be honored to welcome you back.Thank you once again for your glowing review, and we hope to have the pleasure of hosting you again in the future.Best regards,

Dear Qian,Thank you so much for taking the time to review Aleenta Resort and Spa Phuket Phang-nga and share your experience. We are delighted to read that you had a pleasant experience at Aleenta recently. We really appreciate your kind time reviewing us here. Your comment was such a valuable asset for us to moving forward by improving our service quality.Thank you so much for choosing us and we hope to have the opportunity to welcome you back in the near future.

Dear Dalton,Thank you so much for taking the time to review Aleenta Resort and Spa Phuket Phang-nga and share your experience. We are delighted to read that you had a pleasant experience at Aleenta recently. We really appreciate your kind time reviewing us here. Your comment was such a valuable asset for us to moving forward by improving our service quality.Thank you so much for choosing us and we hope to have the opportunity to welcome you back in the near future.

Dear sojeong,Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us.Thank you once again for your review and we are looking forward to welcoming you on your next stay with us.

Dear Usman,Thank you so much for taking the time to review Aleenta Resort and Spa Phuket Phang-nga and share your experience. We are delighted to read that you had a pleasant experience at Aleenta recently. Thank you so much for choosing us and we hope to have the opportunity to welcome you back in the near future.

Dear Fatima,Thank you so much for taking the time to review Aleenta Phuket Phang Nga Resort and Spa and share your experience with expedia. We are delighted to read that you had a pleasant experience at Aleenta recently. We really appreciate your kind time reviewing us here and khun Noo at Front Desk will be of course recognized. We hope that you also enjoy exploring Phuket!Thank you so much for choosing us and we hope to have the opportunity to welcome you back in the near future.Best regards,

Dear value guests,I’m sorry to hear about your experience. I appreciate you reaching out and am sorry to learn that our customer service has fallen short of the level you deserve.We’re apology for the inconvenience you had. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is not repeated. At present we’re taking steps to upgrade our room facilities and implementing utmost care in our appliance maintenance. We’d like to invite you again at our hotel and experience the improved stay. Your feedbacks and suggestions are always welcome.Thank you again for taking the time to share your feedback with me – we take all reviews seriously and will use them in our continuous improvement efforts!

Dear ScottWe are sadden to hear that your stay with us is not what you have expected. Our guest service team is always on hand to look after all your needs. To be able to fix any issue, we would be grateful if you could let us know what it is that does not meet your expectation. Please reach out to me directly at rm.aph@aleenta.com to allow us to rectify any issue and hope that we will have another chance to welcome you back to Aleenta

Dear BrianThank you for your kind review. We hope you have enjoyed your stay with us and we are looking forward to your return in the future.Aleenta Team

Dear Khun Phisinee, First of all I would like to thank you for taking the time to write a review. Here at Aleenta we strive to provide exceptional service and to make sure all our guests have a memorable stay. From your comment, it becomes clear that we have not managed to reach your expectation during your recent stay. Every feedback, being good or bad is important for us in order to further increase our service quality. Therefore it would be from great value if you could share further details with me. You can reach me under thomas.s@akaryn.com I would like to thank you in advance for your time. Best regards, Thomas Aleenta Phuket Phang Nga

Dear Mr. “Anders”, Whilst we thank you for your recent visit at Aleenta, please accept my sincere apologies for the inconvenience caused in some part/areas of your stay. Your timely feedback on this have allowed us to investigate, work on it and make it better for your next visit with us . Our team will enhance/Solve these. We look forward to hosting you again for another fantastic experience at any of our Aleenta and Akyra Hotels. Have a beautiful day. I would personally like to contact you via email or any other mode of communication to get more insight on this. This will allow us to compensate. Please let me know if you are open to be contacted, On behalf of Aleenta Team with best regards,

Dear Stevie, We are thrilled to learn that your time spent at Aleenta was so amazing! We endeavor to go above and beyond to ensure our guest have a memorable experience. We look forward to hosting you again for another fantastic experience at any of our Aleenta and Akyra Hotels. Have a beautiful day. On behalf of Aleenta Team with best regards

Dear Khun Johan, “Thank you for your review. I really appreciate you bringing this issue to my attention.” “I am sorry that you're experience at Aleenta Resort and spa didn’t quite match your expectations. We would love to know more in detail why, so that we can deliver a better experience next time. You may reach me anytime at aleenta resort and spa. Again, thank you for your feedback!” Best Regards, Kanchalika Meesuk Resort Manager

Dear Valued Guests, We sincerely apologized for your experience during your stay. We are currently refreshing all our rooms and taking good note of your comments. All our efforts are focused on guest experience and we have allocated you our newly renovated room, but you have decided to move to another room which was scheduled to be renovated shortly. We apologize that the new room that was not yet renovated did not meet your expectations. However I know our staff has already contacted you to offer solutions about these issues and we would like to thank you again for your decision to extend your stay with us. Sincerely Yours,

Dear Margaret, First over all I would like to share my sincere gratitude that you have chosen us as your preferred vacation destination at Aleenta Resort Phuket & Spa. Thank you so much that you love our hotel, hotel location and you loved out food:) We will be delighted in welcoming you back again. I remain faithful by wishing you safe travels and we look forward in seeing you soon. Kind regards and wishes Wiparat & the Aleenta Team

Dear Julian SB, Thank you for taking the valuable time to provide feedback from your most recent stay at Aleenta Phuket. We will be delighted in welcoming you back again. I remain faithful by wishing you safe travels and we look forward in seeing you soon. Kind regards and wishes Wiparat & the Aleenta Team