Tallassee Hotellit

”I stayed at the same hotel chain near Legoland about a month ago and expected the Alcoa Airport location to offer a similar experience, but unfortunately, I was mistaken. The hotel has a very strong musty smell throughout the property. Everyone in my family experienced allergy symptoms after the first night. Housekeeping is not provided daily; instead, rooms are serviced every other day for guests staying five nights or more, which was disappointing. The air conditioning was also not working...

”Easy to park, convenient breakfast, the one staff member I witnessed during my stay was very helpful, but I believe she was there running the front desk in the evening, was also running it still in the morning and working on serving all of the breakfast items. Yet, she was still pleasant and helpful. Kudos to her. The hotel was close to the airport, looked nice outside, had an easy parking lot to navigate luggage (nice and flat), and was very reasonably priced compared to others. The only thing...

”Nice pool, friendly staff but the breakfast was really poor it wasn’t good at all. They only offered scrambled eggs (which I don’t eat) sausage, biscuits, apples, oranges and coffee, nothing else. Not even orange juice or milk for the kids to drink.”

”The staff were friendly and helpful.”

”Room had a weird musty smell”

”We had a condo overlooking the creek and with a view of the mountains. It was clean and well stocked. We enjoyed drinking coffee on the balcony in the mornings and evenings. The in-room fireplace was also a romantic touch. The location is excellent if you like peace and nature, but still being only a block away from the main strip of restaurants and activities. RiverStone is also very close to Dollywood and Dolly's Stampede theater. We found it well worth the cost and will be back next time...

”New, clean, good breakfast and excellent staff service”

”Place was great. Room was big and comfortable. Only complaint was wifi couldn't accommodate all the guests. I was never able to access.”

”Clean room great staff good breakfast nice pool outside”

”The pool needs a serious update, the outside needs cleaning. One good thing of the place is the very good personnel who made check in easy.. Breakfast was average”

”Housekeeping took asking 3times to get towels”

”The room was clean, the bed was comfortable and great views!”

”The staff was friendly upon arrival. Our family enjoyed the the pools. The rooms were nice and clean. However, the beds were not that comfortable. We all were extremely sore waking up the next morning.”

”Staf”

”Free breakfast and a very nice room. The beds were comfortable.”

”Beautiful view of the creek but the hotel needs major update. Floor was uneven, bathroom fan was really loud and the pool area looks really outdated. Also, the picture of the lazy River looks bigger online than it actually is. Plus the staff sounded like they had some issues with each other.”

”It would have been really nice to have a lounge to relax in the evening with a cocktail. But it was wonderful overall.”

”WiFi is not working at all in the room. We have to open the door and come outside to connect it, once you inside it’s disconnected . I have compliant and no action taken. Room cleanliness also not good. Breakfast is ok.”

”This is not their fault but I hate the trendy sliding bathroom doors, the don’t have privacy like traditional doors and the gaps in the side are just not something I like especially with kids in the room. Also when did not having exhaust fan become a thing the last 6 places I’ve stayed had no exhaust fans in the bathroom. I find this odd and kind of gross. Also you can’t turn the porch light off, strange. The wife and I found this annoying as bugs at night were an issue. Other than that it was a...