Cynthia, the lady that helped me check in, was THE nicest warmest front desk person I've ever had the pleasure of experiencing! She made me feel welcome and kept things simple and gave clear instructions. She also quickly got someone to help me with my bags and he was extremely kind as well! Incredible people those two. :) My room was clean (0 bugs!!!) and spacious with full kitchen (which came with a dish soap and paper towels) and full fridge with freezer, an island, two tall chairs, couch, queen size bed, spacious and fancy bathroom which came with shampoo, bar soap, body lotion, two rolls of toilet paper, and a ton of towels and wash cloths. Everything sas functional as well. Overall it was a great stay. My only cons would be: the tile in room 300 was very uneven and shifted under my feet so when I stepped they cracked popped or went kerplunk and I tripped over it sometimes, bed was really high up I had to jump to get into it, bathroom sink was half clogged for some reason, shower was extremely difficult to turn on (I had to pull so hard I thought I'd break the faucet :/), toilet and shower faucet were so low to the ground that I had to lean way down and squat to reach/use them (I'm 5ft 3in), there was no tub just a walk-in shower and water went all over the floor, and the ladies at checkout didn't know very much english and I don't speak spanish. Every place is bound to have a handful of cons and I felt these were minor given everything else was so great! :)
