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Arvostelut: Based by the Lake - Hostel

2 out of 5
Based by the Lake - Hostel
7 Tuwharetoa Street, Taupo, North Island

Arvostelut

7,4

Hyvä

Arvosana 10 - Loistava. 33 kautta 105 arvostelua" "
Arvosana 8 - Hyvä. 34 kautta 105 arvostelua" "
Arvosana 6 - OK. 21 kautta 105 arvostelua" "
Arvosana 4 - Huono. 7 kautta 105 arvostelua" "
Arvosana 2 - Hirveä. 10 kautta 105 arvostelua" "

7,8/10

Siisteys

8,2/10

Henkilökunta ja palvelu

7,4/10

Palvelut/mukavuudet

7,4/10

Majoituspaikan kunto ja tilat

7,6/10

Ympäristöystävällisyys

Arvostelut

4/10 Huono

Rinna

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Horrible
Horrible noisy beds. No lockers. Wifi was not working at all and when I mentioned this to the staff they said I should go to McDonald's. Loud at night. Everything was quite old and not fresh.
Yöpyi 1 yön marraskuussa 2023

4/10 Huono

Jenna

Matkusti kumppanin kanssa
The windows in our room were left open and the ceiling was covered in sandflies because of this. The room smelled quite bad, and there were no forks or spoons available to use in the kitchen.
Yöpyi 1 yön huhtikuussa 2024
BBTL Reception vastasi 23.4.2024
Thanks for your feed back Jenna, Unfortunately being so close to the lake we do get sandflies, I will alert Housekeeping regarding this issue and make sure windows are left closed. Kind Regards BBTL Team

10/10 Loistava

Satbir

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was perfect
Yöpyi 1 yön huhtikuussa 2024
BBTL Reception vastasi 14.4.2024
Thankyou for the feed back look forward to hosting you again

10/10 Loistava

MASATO

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä maaliskuussa 2024
BBTL Reception vastasi 1.4.2024
Thankyou your feed back

10/10 Loistava

Rose

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very central, easy parking and good service
Yöpyi 1 yön maaliskuussa 2024
BBTL Reception vastasi 17.3.2024
Thankyou for your feed back look forward to Hosting you in the future

10/10 Loistava

patrick

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
all good , but loud til 2 am on friday saturday
Yöpyi 5 yötä helmikuussa 2024
BBTL Reception vastasi 28.2.2024
Thank you for your feed back unfortunately we can not help the music on the weekends as we are centrally located.

10/10 Loistava

priscilla

Yöpyi 1 yön helmikuussa 2024
BBTL Reception vastasi 26.2.2024
Thankyou for your feed back look forward to hosting you in the future

8/10 Hyvä

Wendy

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Very basic but all that we needed. We had an amazing view of lake and everything right at our doorstep. Only drawbacks were that there was no fridge in the room, the plumbing from the room next door was very noisy and there is no lift (we were on the third floor). All in all it was good value for money and suited our budget.
Yöpyi 2 yötä helmikuussa 2024
BBTL Reception vastasi 26.2.2024
Thanks for your feed back

8/10 Hyvä

Sabine

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hostel was pretty much ok. I had a private room and it was like a hotel room. The kitchen was a little bit run down but ok. Unfortunately was my room close to the main AC or something very noisy during the whole night.
Yöpyi 1 yön helmikuussa 2024
BBTL Reception vastasi 15.2.2024
Thanks for your feed back

6/10 OK

Chesson

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Noise from pub below until after midnight. Then street cleaning noises in early morning meant we didn't get a good night's sleep.
Yöpyi 1 yön helmikuussa 2024
BBTL Reception vastasi 11.2.2024
Thankyou for your feed back. Unfortunately the noise from the clubs can not be helped, as we are in the center of town

2/10 Hirveä

Karl

The booking was cancelled by the hostel. They advised the room booked was not available and the reception is not staffed after 10 pm despite it being listed as staffed from 8am- 5am
Yöpyi 1 yön helmikuussa 2024
BBTL Reception vastasi 15.2.2024
Thanks for your feed back. Sorry to hear that your booking was cancelled, Unfortunately due to staff shortages our opening times have altered for now

8/10 Hyvä

Tony

Good place to stay in an excellent location. Ear plugs are included in room and were needed due to street party noise
Yöpyi 1 yön tammikuussa 2024
BBTL Reception vastasi 11.2.2024
Thankyou for your feed back.

10/10 Loistava

Helen

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Awesome location
Awesome location with everything you need
Yöpyi 2 yötä tammikuussa 2024
BBTL Reception vastasi 11.2.2024
Thankyou for your feed back

10/10 Loistava

Helen

Hyvää: Siisteys ja huoneen mukavuus
Close & easy
A 2 night stay for the Taupō Summer Concert. A perfect place to stay as parked the car. & left it for the weekend as everything was walkable.
Broken fan base
View from our balcony in 305
Yöpyi 2 yötä tammikuussa 2024
BBTL Reception vastasi 11.2.2024
Thankyou for your feed back

8/10 Hyvä

Samara

Yöpyi 1 yön tammikuussa 2024
BBTL Reception vastasi 11.2.2024
Thankyou for your feed back

8/10 Hyvä

Craig

Hyvää: Henkilökunta ja palvelu
The Lake view from the third floor accommodation was excellant. But the lift which only went up one floor was in very poor shape, soon after elevating the lift, the system jerked quite violently, giving my partner and I quite a fright.
Yöpyi 1 yön tammikuussa 2024
BBTL Reception vastasi 11.2.2024
Thankyou for your feed back

8/10 Hyvä

David

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Taupo Central
We booked 2 ensuite rooms for 2 couples. The location was excellent. Checkin was great and the staff were pleasant. The rooms were tired but clean. My only negative is that it was very hot in the rooms especially at night and there was only a fan in one of the rooms that we booked. The staff told us that there were not enough fans for everyone.
Yöpyi 2 yötä tammikuussa 2024
BBTL Reception vastasi 11.2.2024
Thankyou for your feed back

10/10 Loistava

Cecilia

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great spot! Nice vibe. Huge kitchen with stuffed fridge worried me a bit on arrival (that it would be loud/party) but everyone was just friendly and chill. Very clean and nice environment, great location in town. Laundry facilities were always busy but I guess that can't always be helped on some dayes
Yöpyi 2 yötä tammikuussa 2024
BBTL Reception vastasi 15.2.2024
Thanks for your feed back

2/10 Hirveä

Anne

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja palvelut/mukavuudet
Awful night at BATL .. situated next to a noisy late live music bar which was open until 3AM... no sleep until and other guests were complaining also. I was wearing ear plugs also. Terrible night and ruined my next day as had full itinerary planned but had to change plans. Very let down, will never stay again and would state to anyone who wants some normal sleep NOT to stay here at all.. oh yes and kettle didnt work so that was just the last straw this morning when i left very early.
Yöpyi 1 yön tammikuussa 2024
BBTL Reception vastasi 15.2.2024
Thanks for your feed back. Unfortunately being in the center of town we cannot help the night life. Hope to see stay again soon

8/10 Hyvä

david

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Convenient, close to lake with views. Clean, friendly, would stay again.
Yöpyi 1 yön joulukuussa 2023
BBTL Reception vastasi 28.12.2023
Thank you for your feed back. Look forward to hosting you in the future

10/10 Loistava

Marta

Yöpyi 1 yön joulukuussa 2023

8/10 Hyvä

Evelyn

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good overall near the lake
We had requested a twin room as we are sisters but had one large double bed. Not terrible but we would have preferred separate beds. The room was lovely and so were the amenities. The lobby could use some upgrading considering it’s the first thing people see when they walk in. Good overall and near the lake
Yöpyi 1 yön marraskuussa 2023

6/10 OK

Jennie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very noisey with the bars downstairs until after 2am.
Yöpyi 1 yön lokakuussa 2023

8/10 Hyvä

Olivier

Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä lokakuussa 2023

2/10 Hirveä

Silvia

Matkusti ryhmän kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Terrible stay. After our key card didn't work we couldn't get into our room for ages. The staff on the night referred us to management for a refund who have just been plain rude. I will never stay there again and can't recommend to anyone. Dirty and tired property.
Yöpyi 3 yötä lokakuussa 2023
BBTL Reception vastasi 24.10.2023
Thanks for you review Siliva

8/10 Hyvä

Simba Kevin

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Central to town and smart
Yöpyi 1 yön lokakuussa 2023
BBTL Reception vastasi 23.10.2023
Thanks Simba,Look forward to hosting you in the future

8/10 Hyvä

Dragana

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice.
Yöpyi 1 yön lokakuussa 2023
BBTL Reception vastasi 22.10.2023
Thanks Dragana, Look forward to hosting you again.

6/10 OK

Patricia

Huonoa: Henkilökunta ja palvelu
No hot water on my second morning Side tables very wobbly
Yöpyi 2 yötä syyskuussa 2023
BBTL Reception vastasi 5.10.2023
Thanks for your feed back.

8/10 Hyvä

Dot

Yöpyi 1 yön syyskuussa 2023
BBTL Reception vastasi 12.10.2023
Thanks for your rating. look forward to hosting you in the future

6/10 OK

Gary

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Room not clean
Yöpyi 3 yötä syyskuussa 2023
BBTL Reception vastasi 16.9.2023
Hi Gary,Thanks for your feed back. Hope to see you back one day.BBTL Team

8/10 Hyvä

Adrienne

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Ensuite room
Very clean and reception friendly. Bed just a bit uncomfortable. Needs a topper pad. Also a couple of folding chairs would save people sitting on bed.
Yöpyi 1 yön elokuussa 2023

10/10 Loistava

Uneak

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This place was perfect for a couples get away plus a baby , we had a very simple room for the night. Double bed with own bathroom and a beautiful view of the lake and the mountains 😍 that’s all we needed. Only thing was the noise from the pubs across the road but we weren’t fussed on that either. Ild defs stay again
Yöpyi 1 yön syyskuussa 2023
BBTL Reception vastasi 8.9.2023
Thanks for your review, Galde you enjoyed your stay. look forward to hosting you again in the future

10/10 Loistava

Brian

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent facilities and staff. Looking forward to staying there next time in Taupo.
Yöpyi 1 yön elokuussa 2023
Wendy vastasi 20.8.2023
Hi Brian, thank you so much for the great review, we would be more than happy to host you again.RegardsBBTL Team

6/10 OK

Louenza

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Pleasant stay with room on opposite side of the building so not to noisey, especially with the bar across the road, however we were up three flights of stairs and the elevator was not in use. Parking okay and convenient o all stores, restaurants etc being within walking distance as well. Would definitely stay again in the same room if able but only if the elevator is in use.
Yöpyi 1 yön toukokuussa 2023
Wendy vastasi 12.7.2023
Hi Louenza thank you for your kind review and we would be happy to host you again. On the subject of the elevator unfortunately the Fire Department have informed us that we can only use this for service only or we would be breaching Safety Standards.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Thanks BBTL
Had the private room which was really nice & clean. Was a shame the elevator was out of order and had to get up to the 3rd floor with a bad knee - realised after checking in etc! Laughed at first that you were provided ear plugs. Shortly realised Saturday night why - right across from the bars haha! Location was good :)
Yöpyi 2 yötä toukokuussa 2023

8/10 Hyvä

Patricia

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Would have been nice to know that I had to provide my own bathroom equipment, wasn’t sure where to leave key so placed by the till
Yöpyi 1 yön huhtikuussa 2023

10/10 Loistava

Desiree

Yöpyi 1 yön huhtikuussa 2023

6/10 OK

Promesh

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Busy area
Yöpyi 1 yön huhtikuussa 2023

6/10 OK

Craig

Matkusti kumppanin kanssa
It was ok
Yöpyi 1 yön huhtikuussa 2023

10/10 Loistava

Shane

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very tidy, friendly staff very helpful.
Yöpyi 1 yön huhtikuussa 2023

2/10 Hirveä

Janice

Huonoa: Siisteys
Yöpyi 2 yötä maaliskuussa 2023

8/10 Hyvä

steven

Yöpyi 1 yön helmikuussa 2023

8/10 Hyvä

Christine

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Central location with easy safe parking, room was w at Ely what was required. Very clean, fresh and tidy. Staff were amazing.
Yöpyi 1 yön maaliskuussa 2023

6/10 OK

Paul

Hyvää: Huoneen mukavuus
Huonoa: Siisteys ja henkilökunta ja palvelu
Noisy
Private room (ensuite) in a backpackers. Room great. Clean & well presented. Tea, coffee, ear plugs (more later) provided. Can't fault it.... However... Limited hours reception - very. Limited hours kitchen too - not helpful. All the communal areas pretty grotty. No sign of any cleaning in the kitchen during the day and the early closure wasn't used either. On the day everyone got stuck because of the weather, the person on reception kept telling everyone to speak to someone else basically - any question. Presumably following orders but really unhelpful and not in the slightest bit empathetic. And then there's the earplugs... There is a bar/club opposite that gets noisy about midnight. If you came here to sleep during the night, forget about it.
Yöpyi 5 yötä helmikuussa 2023

2/10 Hirveä

Annie

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu ja huoneen mukavuus
This is basically back packets accomodation. Very noisey internally and externally. We got very little sleep and left about 6 am. Bed uncomfortable and staff unhelpful. Tea and coffee in your room no milk or fridge.
Yöpyi 1 yön tammikuussa 2023
Management vastasi 8.7.2023
Hi Annie, thank you for your feedback unfortunately being located right in the heart of the city and being surrounded by pubs, nightclubs and restaurants it does get very busy and noise control is completely out of our hands.RegardsBBTL Team

8/10 Hyvä

Maria

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We booked the deluxe/twin ensuite and this was basic but great for our one night stay in Taupo. We were supplied towels, but no hand towels .. there was coffee/tea making facilities, but no hlt milk .. guessing you may have to buy your own. We had our own ensuite, shower was great .. good enough for the budget traveler. Big king bed was comfortable
Yöpyi 1 yön tammikuussa 2023

8/10 Hyvä

Mairi

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
No parking your information does NOT SAY BACKPACKERS if I’d known that I would not have booked or stayed

8/10 Hyvä

Julie

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
The overall experience was good. I would expect a lift service available when staying on 3rd floor. For someone with weak ankles, it wasn’t ideal walking up and down 3 flights of stairs every time we went out or used the communial kitchen.

4/10 Huono

Brad

Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
What you would expect for the price. Except the noise from the nightclub across the road is unbearable.

10/10 Loistava

Rosanne

Yöpyi 1 yön joulukuussa 2022